What users are saying about
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Top Rated
3153 Ratings
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20 Ratings

Slack

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Top Rated
3153 Ratings
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Score 8.9 out of 100

Whereby

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20 Ratings
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Score 9 out of 100

Likelihood to Recommend

Slack

When there's a team that spans time zones and continents, Slack is the perfect tool for communication & collaboration. It houses a workplace directory, so any employee can be searched for by name. Sending a direct message to any individual in the company is as simple as finding their name, then typing a message & hitting send! Essentially, it's a hub for all communication -- individual, team, and company-wide announcements can be quickly & easily disseminated using Slack.
Anonymous | TrustRadius Reviewer

Whereby

Whereby is great for small teams of a dozen or fewer employees, especially remote teams. In a larger corporate environment, it's probably less useful. However, even for enterprise users, it might be very helpful for departments where employees are spread out over multiple locations or that utilize a lot of freelancers or remote workers.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Slack
7.9
Whereby
Task Management
Slack
7.8
Whereby
Gantt Charts
Slack
7.2
Whereby
Scheduling
Slack
7.7
Whereby
Workflow Automation
Slack
7.8
Whereby
Mobile Access
Slack
9.0
Whereby
Search
Slack
8.4
Whereby
Visual planning tools
Slack
7.9
Whereby

Communication

Slack
8.7
Whereby
Chat
Slack
9.7
Whereby
Notifications
Slack
9.0
Whereby
Discussions
Slack
9.1
Whereby
Surveys
Slack
8.0
Whereby
Internal knowledgebase
Slack
8.2
Whereby
Integrates with GoToMeeting
Slack
8.4
Whereby
Integrates with Gmail and Google Hangouts
Slack
8.6
Whereby
Integrates with Outlook
Slack
8.3
Whereby

File Sharing & Management

Slack
8.1
Whereby
Versioning
Slack
7.3
Whereby
Video files
Slack
8.2
Whereby
Audio files
Slack
8.1
Whereby
Document collaboration
Slack
7.8
Whereby
Access control
Slack
8.3
Whereby
Advanced security features
Slack
7.5
Whereby
Integrates with Google Drive
Slack
8.7
Whereby
Device sync
Slack
8.5
Whereby

Performance & Compatibility of Online Events Software

Slack
Whereby
8.0
High quality audio
Slack
Whereby
8.2
High quality video
Slack
Whereby
8.6
Low bandwidth requirements
Slack
Whereby
7.9
Mobile support
Slack
Whereby
7.1

Screen Sharing

Slack
Whereby
7.5
Desktop sharing
Slack
Whereby
8.8
Whiteboards
Slack
Whereby
6.2

Online Meetings / Events

Slack
Whereby
8.1
Calendar integration
Slack
Whereby
6.6
Meeting initiation
Slack
Whereby
9.1
Integrates with social media
Slack
Whereby
9.0
Record meetings / events
Slack
Whereby
7.3
Slideshows
Slack
Whereby
8.4

Online Events Collaboration

Slack
Whereby
8.0
Live chat
Slack
Whereby
8.0
Audience polling
Slack
Whereby
7.0
Q&A
Slack
Whereby
9.0

Online Events Security

Slack
Whereby
7.3
User authentication
Slack
Whereby
7.0
Participant roles & permissions
Slack
Whereby
6.8
Confidential attendee list
Slack
Whereby
8.0

Pros

Slack

  • Slack is a solid chat tool that works across a variety of platforms, with a very low barrier for entry: new users can be invited via email, and can use web-based, desktop, or mobile versions of the application.
  • Slack has really captured the zeitgeist of digital culture, including strong support for customizing look and feel (including custom emojis), and a plethora of integrations with popular web-based tools, including Pivotal Tracker and GitHub on the productive side, and Giphy.com on the fun side.
  • Slack continues to refine and improve their product, with new features being rolled out just about every month.
  • Slack offers a great value in their free version of the app, with most of the tool's functionality available for no cost.
Benjamin Plotkin | TrustRadius Reviewer

Whereby

  • Easy to use: The app is very, very easy to use. Literally just create a chat room (input a name) and access it to chat.
  • Call/video quality: I've experienced better call quality on appear.in than in almost all other chat and video conferencing services out there.
Hernán Silva | TrustRadius Reviewer

Cons

Slack

  • The sorting of channels - it's a bit confusing, could be better sorted, it would make it easier to search and make it more agile.
  • Search - It could also improve, it is not bad, but in some cases (rare) it is difficult to find the term that you want.
  • Heavy performance in other operating systems - At least in Linux, Slack seems to do a little more machine performance than when it is used on a computer running Windows.
Marcio Vizoli | TrustRadius Reviewer

Whereby

  • The paid version may have dial-in. But I have always used the free version. Dial-in is typically required for an "official" multi-purpose teleconference platform.
  • I did have some trouble with larger groups (5+) when it was Appear.in but almost always use it for small 1-on-1 or 3 person meetings.
Michael Ball-Marian | TrustRadius Reviewer

Likelihood to Renew

Slack

Slack 9.5
Based on 10 answers
We've been thoroughly impressed and hence will renew the application for sure as it's meeting and at times exceeding our exceptions in getting things done. A surely shot application that is recommended for a startup, a small company and also very large enterprise and also for multiple open source projects.
Given the points stated, it's a renew for us.
Harshit Bhattaram | TrustRadius Reviewer

Whereby

Whereby 3.6
Based on 1 answer
We are using a larger tool suite that already includes video conferencing instead of our older approach of using different apps from different vendors.appear.in has a simple but great set of features but its pricing scheme is not as scalable as we really need in a 500+ employee company.
Hernán Silva | TrustRadius Reviewer

Usability

Slack

Slack 9.3
Based on 21 answers
Everything just works. I think the navigation and usability is quite intuitive. I have never had to look up any information or google how to use a feature of Slack (both in the desktop form and on the mobile app). I've never heard any complaints from our other employees either. I have been asked to remind people how to set up reminders, ironically. Although that itself is really simple too (you type "/remind" and then the reminder details).
Joshua Weaver | TrustRadius Reviewer

Whereby

Whereby 9.1
Based on 1 answer
Very easy to use, technical and non-technical colleagues have used it with no instructions needed. That says all about the app and services.
Hernán Silva | TrustRadius Reviewer

Support Rating

Slack

Slack 8.4
Based on 65 answers
I don't need to be very technical to use the Slack or to integrate tools into Slack. Adding an app (integration) is seamless and the platform walks me through the process. I can communicate with my colleagues quickly either with chat or by using the call feature to phone them. If I ever have a product question, I can quickly go to one of our product channels and search for related questions or pose a question that our experts monitor. These features have made me more effective in my day and in managing my customer base
Tom Laughlin | TrustRadius Reviewer

Whereby

Whereby 7.5
Based on 9 answers
Never had to contact support, so we cannot give a rating for their overall support. When we noticed the audio was not always great quality, we simply educated our users to mute the mic and use the in-room conference phone which is connected via a dedicated VOIP link and had much better voice quality. The video performance varied by locations network speed and found it got much worse when the room size increased to over 4 connections.
Alvin Landicho | TrustRadius Reviewer

Alternatives Considered

Slack

Atlassian actually ended up shutting down HipChat and partnering with Slack, but these are areas in which I think Slack outperformed HipChat:
  • Better UX
  • Ability to edit messages once they've been sent
  • More functionalities and integrations with different tools
  • Ability to share channels with other organizations
  • Better mobile app
  • Dark mode
Raúl Galera Domínguez | TrustRadius Reviewer

Whereby

You're able to create unique links for people to join and use words and phrases in the link for the invite. I think that helps you with branding yourself as a company. On Google Hangouts we're not able to do something like this, which is why I appreciate Whereby and being able to connect in that way.
Michelle Sexton | TrustRadius Reviewer

Return on Investment

Slack

  • I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work
  • Having an easy to use tool like this speeds up on boarding, as new team members can easily learn. They also will have access to all existing resources within the tool
  • We have been able to customize communication groups to include those appropriate, eliminating unnecessary noise regarding areas not relevant to particular team members.
Amy Sternin | TrustRadius Reviewer

Whereby

  • It has made it easy to connect with international clients as well as overseas friends.
  • It is a very professional looking setup and gives a good impression that you are businesslike and professional.
John Flett | TrustRadius Reviewer

Screenshots

Pricing Details

Slack

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Slack Editions & Modules

Additional Pricing Details

Whereby

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Whereby Editions & Modules

Edition
Free$01
Pro$9.991
Business$59.99 and up2
  1. per user
  2. per user/room
Additional Pricing Details

Rating Summary

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