AlertSite vs. Sumo Logic

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AlertSite
Score 8.0 out of 10
N/A
AlertSite, from SmartBear Software, is a website monitoring and application performance management application offering real time alerting with root-cause analytics and robust reporting.N/A
Sumo Logic
Score 8.8 out of 10
N/A
Sumo Logic is a log management offering from the San Francisco based company of the same name.
$3
Per GB Logs
Pricing
AlertSiteSumo Logic
Editions & Modules
No answers on this topic
Essentials
$3.00
Per GB Logs
Enterprise
$4.00
Per GB Logs
Enterprise Security
$4.25
Per GB Logs
Enterprise Suite
$4.75
Per GB Logs
Offerings
Pricing Offerings
AlertSiteSumo Logic
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AlertSiteSumo Logic
Features
AlertSiteSumo Logic
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
AlertSite
7.6
4 Ratings
2% below category average
Sumo Logic
-
Ratings
Application monitoring8.04 Ratings00 Ratings
Database monitoring6.53 Ratings00 Ratings
Threshold alerts8.04 Ratings00 Ratings
Predictive capabilities7.03 Ratings00 Ratings
Application performance management console7.54 Ratings00 Ratings
Collaboration tools6.02 Ratings00 Ratings
Out-of-the box templates to monitor applications8.04 Ratings00 Ratings
Application dependency mapping and thresholding7.53 Ratings00 Ratings
Virtualization monitoring8.02 Ratings00 Ratings
Server availability and performance monitoring8.54 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.03 Ratings00 Ratings
IT Asset Discovery7.53 Ratings00 Ratings
Best Alternatives
AlertSiteSumo Logic
Small Businesses
GitLab
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Score 8.7 out of 10
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Score 8.8 out of 10
Medium-sized Companies
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.5 out of 10
Logz.io
Logz.io
Score 8.5 out of 10
Enterprises
ManageEngine Site24x7
ManageEngine Site24x7
Score 9.5 out of 10
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Score 9.2 out of 10
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User Ratings
AlertSiteSumo Logic
Likelihood to Recommend
8.0
(4 ratings)
9.2
(17 ratings)
Likelihood to Renew
3.0
(1 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
9.0
(5 ratings)
Support Rating
2.0
(1 ratings)
8.7
(6 ratings)
Implementation Rating
7.0
(1 ratings)
9.0
(1 ratings)
Professional Services
-
(0 ratings)
6.2
(3 ratings)
User Testimonials
AlertSiteSumo Logic
Likelihood to Recommend
SmartBear
AlertSite is used in our organization to monitor our website and web applications in real-time to collect the super important metrics reflecting web page load time but from the user end (E2E) and that approaches helps us to understand what our website is experiencing in real-time.
Read full review
Sumo Logic
SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
Read full review
Pros
SmartBear
  • The Deja-Click Recorder is an excellent tool.
  • Good UI that translates to large NOC screens well.
  • Easy Alerting and Reporting.
Read full review
Sumo Logic
  • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
  • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
  • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
  • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
  • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
Read full review
Cons
SmartBear
  • Tool is complicated for Alert creation
  • AlertSite GUI need improvement. As compared to Datadog, it needs improvement in GUI
  • While using AlertSite, many times we faced false alerting, they need to take a look at it to improve performance.
Read full review
Sumo Logic
  • I like the help center, but I think if it had more GUI tools, it could help new users.
  • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
  • I would like better know-how on how to create reports that will help our business.
Read full review
Likelihood to Renew
SmartBear
Reviewing other cost saving options
Read full review
Sumo Logic
No answers on this topic
Usability
SmartBear
Pretty good product only issue was cost
Read full review
Sumo Logic
Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
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Support Rating
SmartBear
I've been unable to contact support after several attempts.
Read full review
Sumo Logic
I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
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Implementation Rating
SmartBear
No answers on this topic
Sumo Logic
I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
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Alternatives Considered
SmartBear
We moved all of our services to Site24x7 after several years with AlertSite. We looked at Uptrends and Pingdom to name a few whilst evaluating options. Pingdom lacks functionality and Uptrends we found to have quite a steep learning curve. AlertSites platform and in particular the Deja-Click recorder is a standout tool against the other platforms. Sadly the upscaling costs of multi-location transactions can quickly add up.
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Sumo Logic
Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
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Professional Services
SmartBear
No answers on this topic
Sumo Logic
I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
Read full review
Return on Investment
SmartBear
  • A negative thing is Monitoring locations would have issues and cause false-positive alerts and due to that monitoring team's repetitive work has increased.
  • A positive thing that I have noticed so far is the fact that the AlertSite customers support team is trying to build relationships and go the extra mile to make sure we can overcome any occurring issues and they are quick to respond and provide sufficient guidance for implementing efficiently, and fix products issues.
Read full review
Sumo Logic
  • I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
  • It's SO much cheaper than Splunk that the time it takes to query information is well worth it
  • In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo
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ScreenShots