SmartSuite vs. Trello

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SmartSuite
Score 2.3 out of 10
N/A
SmartSuite provides a collaborative Work Management platform that enables teams to plan, track and manage workflows - whether it be a project, an ongoing process or routine everyday tasks. SmartSuite helps coordinate people and work across all levels of an organization to ensure that team members have the information they need to accomplish the work that matters most. Team members can create a workflow, or choose from over 200 templates that can be tailored to their exact needs.
$10
per month per user
Trello
Score 8.2 out of 10
N/A
Trello from Atlassian is a project management tool based on a Kanban framework. Trello is ideal for task-management in a to-do list format. It supports sharing boards and cards across users or teams. The product offers a free version, and paid versions add greater automation, collaboration, and administrative control.
$12.50
per user/per month
Pricing
SmartSuiteTrello
Editions & Modules
No answers on this topic
Business Class
$12.50
per user/per month
Enterprise
$17.50
per user/per month
Free
Forever Free
Offerings
Pricing Offerings
SmartSuiteTrello
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
SmartSuiteTrello
Top Pros
Top Cons
Features
SmartSuiteTrello
Project Management
Comparison of Project Management features of Product A and Product B
SmartSuite
1.2
19 Ratings
146% below category average
Trello
9.0
207 Ratings
17% above category average
Task Management1.319 Ratings9.5207 Ratings
Resource Management1.218 Ratings9.1172 Ratings
Gantt Charts1.215 Ratings9.468 Ratings
Scheduling1.217 Ratings8.9157 Ratings
Workflow Automation1.218 Ratings8.6131 Ratings
Team Collaboration1.319 Ratings9.8203 Ratings
Support for Agile Methodology1.319 Ratings9.0141 Ratings
Support for Waterfall Methodology1.01 Ratings7.0112 Ratings
Document Management1.218 Ratings9.6150 Ratings
Email integration1.218 Ratings9.2137 Ratings
Mobile Access1.218 Ratings9.7181 Ratings
Timesheet Tracking1.215 Ratings9.584 Ratings
Change request and Case Management1.217 Ratings8.497 Ratings
Budget and Expense Management1.216 Ratings9.270 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
SmartSuite
1.1
16 Ratings
149% below category average
Trello
5.6
68 Ratings
29% below category average
Quotes/estimates1.215 Ratings5.648 Ratings
Invoicing1.01 Ratings5.641 Ratings
Project & financial reporting1.215 Ratings5.654 Ratings
Integration with accounting software1.110 Ratings5.542 Ratings
Best Alternatives
SmartSuiteTrello
Small Businesses
Stackby
Stackby
Score 9.3 out of 10
Stackby
Stackby
Score 9.3 out of 10
Medium-sized Companies
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
Enterprises
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
Planview AgilePlace
Planview AgilePlace
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SmartSuiteTrello
Likelihood to Recommend
1.3
(19 ratings)
9.6
(207 ratings)
Likelihood to Renew
9.1
(1 ratings)
9.9
(5 ratings)
Usability
1.0
(2 ratings)
9.3
(45 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
1.0
(2 ratings)
9.9
(80 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
1.0
(2 ratings)
8.0
(2 ratings)
Configurability
-
(0 ratings)
5.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
SmartSuiteTrello
Likelihood to Recommend
SmartSuite
It is best suited to be a google alternative for a google drive due to its multiple functions. Can add action items, upload multiple types of files and assign people responsibilities and tasks. It combines resource platform abilities with project management functionality in order to unite all your needs in one area.
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Atlassian
It is well suited to my job requirements as I bring employees in, and I help offboard them as well. This tool helps me when I need to make sure all items are completed by a certain time frame, so I would say it holds us accountable. Someone who doesn't manage a group of people may not find this as useful when dealing with others but could use it for their own accountability when needing to track their accomplishments.
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Pros
SmartSuite
  • SmartSuite is a good collaboration tool
  • The capabilities of the platform are immense
  • The customization features allow users to set up the report type and view it exactly as they want
  • The choice of the fields to be used in the records and reports is really wide
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Atlassian
  • It helps make various workspaces. Each workspace can be used for a different set of task management and can be shared with the people involved.
  • Creating task lists. We can create various task lists, the list title could be the status of the task, for example, In progress, approval, completed, etc. You can slide your task cards from one list title to another.
  • Trello cards have a huge set of features like adding the heading and description of the task, you can also attach certain associated links and documents to the cards as well.
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Cons
SmartSuite
  • A little better home screen, which is already in the works!
  • Better experience in the my work panel, which is also in the works already!
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Atlassian
  • Allow tables as content for comment or description in Cards
  • Assign priority to certain cards (easy for sorting)
  • Create an open invite link for others to join/view the Trello board, without edit rights (so people don't need to install/use Trello if they want a quick glance on what's going on)
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Likelihood to Renew
SmartSuite
I have a great expereance
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Atlassian
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
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Usability
SmartSuite
This is beta software without support. Nobody works at this company.
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Atlassian
Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either monday.com or Airtable.
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Reliability and Availability
SmartSuite
No answers on this topic
Atlassian
yes always support available when I need it!
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Performance
SmartSuite
No answers on this topic
Atlassian
Never experienced issues with the above!
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Support Rating
SmartSuite
They have a great tutorial and a lot of hits during the work process
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Atlassian
I haven't had much need to contact their support because the product is easy to use and pretty bug-free. I did reach out to them about swimlanes and I was able to find the information I needed very quickly and it was thorough and accurate information about current functionality. I love that they use their own product. That's always a good sign.
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In-Person Training
SmartSuite
No answers on this topic
Atlassian
It was helpful and informative! It was back before the pandemic in 2019 so I'm not sure if they still do it but I really enjoyed the experience
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Implementation Rating
SmartSuite
That's easy. Just try
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Atlassian
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
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Alternatives Considered
SmartSuite
For our team, SmartSuite contains all features that we need. Before we use Asana, Trello and tried to use Airtable. But all of these management systems did not satisfy us. Then we started using SmartSuite, got to know all the possibilities and decided to switch to it
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Atlassian
Trello is easy for a non-technical person to use. Other management systems, like MS Project, frighten away less computer-savvy users. I've found this to be instrumental in getting volunteers to agree to step in and get fully involved with projects--particularly those that might span the entire year or involve many different pieces to completion.
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Scalability
SmartSuite
No answers on this topic
Atlassian
Feels like anyone across the org (no matter their location) can use the tool easily!
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Professional Services
SmartSuite
No answers on this topic
Atlassian
Not sure if we use those
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Return on Investment
SmartSuite
  • We have to spend less time on checking where the project is at
  • We can have less PM's in the business
  • Our clients are happier thus leading to more business
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Atlassian
  • Trello keeps me organized, focused, and on track. I could filter the Trello board to only see my issues and understand what I needed to work on and when.
  • Trello helped our team implement an agile structure. It's a very simple kanban method of viewing all of your team's tasks and statuses. You can completely customize the columns to your team's specific workflow and create tags relevant to your work.
  • Trello helps reduce unnecessary communications between teams. When I want to request translations, I simply create a card on the localization Trello board -- no need to directly message anyone on the team, and I can watch the status of the card change from "in progress" to "in review" to "translated," all without having to directly ask for updates.
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ScreenShots

SmartSuite Screenshots

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