SMTP2GO vs. Zoho Campaigns

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
SMTP2GO
Score 8.9 out of 10
Mid-Size Companies (51-1,000 employees)
SMTP2GO is a dedicated outbound email server SMTP2GO is a New Zealand based SMTP/Email API provider with support staff and servers based across the globe. Connect to the closest server to ensure speedy and efficient delivery. The SMTP2GO support team offers 24/7 assistance in multiple languages to make setup simple. They offer support via ticket, chat and phone. GDPR? Inbound servers and data centres in the EU to make sure sending is fully GDPR…
$10
Monthly or Annual
Zoho Campaigns
Score 8.1 out of 10
N/A
Zoho Campaigns is an email marketing and social networking campaigning tool for smaller companies that helps create, send, and track effective email campaigns. It features list management and segmentation, A/B Testing, tracking and reporting, automation, and mobile campaign management.
$0
Pricing
SMTP2GOZoho Campaigns
Editions & Modules
No answers on this topic
Forever Free
$0
Standard Plan
$3 for 500 contacts
per month
Professional Plan
$4.5 for 500 contacts
per month
Pay as you go
$14 for 500 contacts
Offerings
Pricing Offerings
SMTP2GOZoho Campaigns
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing includes support and onboarding.
More Pricing Information
Community Pulse
SMTP2GOZoho Campaigns
Top Pros
Top Cons
Features
SMTP2GOZoho Campaigns
Email & Online Marketing
Comparison of Email & Online Marketing features of Product A and Product B
SMTP2GO
-
Ratings
Zoho Campaigns
8.5
25 Ratings
6% above category average
WYSIWYG email editor00 Ratings8.124 Ratings
Dynamic content00 Ratings7.625 Ratings
Ability to test dynamic content00 Ratings8.222 Ratings
Landing pages00 Ratings8.617 Ratings
A/B testing00 Ratings9.321 Ratings
Mobile optimization00 Ratings8.623 Ratings
Email deliverability reporting00 Ratings8.936 Ratings
List management00 Ratings9.024 Ratings
Triggered drip sequences00 Ratings8.019 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
SMTP2GO
-
Ratings
Zoho Campaigns
8.6
25 Ratings
12% above category average
Dashboards00 Ratings8.624 Ratings
Standard reports00 Ratings8.825 Ratings
Custom reports00 Ratings8.321 Ratings
Pre-Send Testing
Comparison of Pre-Send Testing features of Product A and Product B
SMTP2GO
-
Ratings
Zoho Campaigns
9.8
2 Ratings
18% above category average
URL Validation00 Ratings10.02 Ratings
Link Tracking00 Ratings9.52 Ratings
Image Validation00 Ratings9.52 Ratings
Inbox Display00 Ratings10.02 Ratings
Email Accessibility Tools00 Ratings10.02 Ratings
Email Previews00 Ratings9.52 Ratings
Best Alternatives
SMTP2GOZoho Campaigns
Small Businesses
Twilio SendGrid
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Score 8.0 out of 10
Mad Mimi
Mad Mimi
Score 10.0 out of 10
Medium-sized Companies
Twilio SendGrid
Twilio SendGrid
Score 8.0 out of 10
Emma
Emma
Score 8.9 out of 10
Enterprises
Everest (Return Path + 250ok)
Everest (Return Path + 250ok)
Score 7.5 out of 10
Emma
Emma
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SMTP2GOZoho Campaigns
Likelihood to Recommend
8.9
(60 ratings)
8.7
(25 ratings)
Likelihood to Renew
9.1
(3 ratings)
10.0
(1 ratings)
Usability
8.2
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(3 ratings)
-
(0 ratings)
User Testimonials
SMTP2GOZoho Campaigns
Likelihood to Recommend
SMTP2GO
If you have the need to run your own e-mail delivery infrastructure using SMTP2GO as your outbound gives a higher level of security, and reliability compared to any other options I could find. When aberrant behavior was seen on our newsletter (ios decided to automatically unsubscribe everyone automatically because of a misconfigured default setting in their email app) SMTP saw this pattern across multiple users, contacted us, contacted Apple and was able to get the issue resolved quickly. I would not have been able to accomplish this easily on my own.
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Zoho Corporation
It is well suited in scenarios:
  1. Well-defined static list with proper info.
  2. Not building email templates from scratch
  3. Litmus testing involved
  4. Easy to use simple automation journeys involved
Not well-suited scenarios:
  1. Complex Customer journeys
  2. Dynamic content involved
  3. Integration with other products other than the ZOHO suite
  4. Testing API limits
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Pros
SMTP2GO
  • Bulk email sending in the thousands of emails per day
  • Email with large attachments going to a large number of users
  • Email logging for audit/tracking purposes
  • Handling large numbers of sending domains
  • Team admin access for IT to manage settings and view logs
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Zoho Corporation
  • The best thing about this software is its integration with G-suite.
  • It's user interface is so easy that any user can learn it quickly. And it is very easy to operate.
  • It helps users to engage subscribers via various social media platforms.
  • It allows users to compare various email campaigns.
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Cons
SMTP2GO
  • More fine-grained sub-account via custom SMTP head fields
  • NDR and Spam reports/exports would allow better integration back to our system
  • Ability to handle DKIM/DMARC reports so we can further analyze (without handling our own system/servers)
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Zoho Corporation
  • Zoho should start by throwing this tool in the trash and then recreate it from scratch. There are so many flaws I would be here all year trying to list them all. Start by the fact that creating templates is an absolute nightmare. You'll find over and over again that something that should be easily executed can't be done. It is NOT a plug and play program. Everything is trial and error.
  • The reporting SUCKS bad. It gives you basics, but if you want any real insights... I have to export all my data into my own spreadsheets to compare results from multiple campaigns.
  • Customer service is B.A.D. You'll spend HOURS upon HOURS with a tech support team that knows less than you. The only time anything gets accomplished is when you work with a programmer. BUT, you'll seriously waste 1-2 hours explaining a problem to someone who is only taking notes. You'll get so frustrated when they try to show you how they think it works and you respond with... "I know how this works because I have used it for a year - the problem is that it stopped working the way it always did before. They will argue with you. You will respond accordingly. They will close tickets without resolution. Speaking of tickets, you'll never get one. They say they will take care of it and a week later you will follow-up and no one will have any idea what is going on. You'll start from scratch and be even more frustrated. You will learn to "fix" it on your own or deal with it, broken.
  • After two years, I'm still not sure if my emails even make it to an inbox. When asked, you'll be told that you need to write better subject lines. I call bull****. Don't rely on this product to deliver your email. And don't question Zoho, as it will always be your fault.
  • You can't use this tool to send to ANY group email addresses. You can't even override the system. I have a lot of clients that use info@xxx.com or sales@xxx.com, etc. and I have to send them personal emails since this will not allow them to be sent. They say it is to protect them from getting blacklisted. I call bull**** again.
  • The templates offered by the system are crap - unless you only send holiday emails. Not a large selection of just generic templates. You'll be pulling your hair out trying to use their builder to create your own. In the end, you'll end up sending emails with nothing "pretty" about them.
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Likelihood to Renew
SMTP2GO
Reliability in email delivery is what counts the most. SMTP2GO is undeniably a winner in this category. The price is reasonable, therefore the RoI is excellent.
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Zoho Corporation
Because I am a single user organization and the subscription is free for up to 3 users.
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Usability
SMTP2GO
While reporting could use some tweaks overall it is a very good product that works reliably and is simple to set up and maintain.
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Zoho Corporation
No answers on this topic
Support Rating
SMTP2GO
When I first contacted SMTP2GO while searching for a solution, they were extremely helpful and attentive. I think it only took two email messages to answer all my questions and make a decision. I don't think I've ever needed any support to implement and operate the several solutions I currently use with the SMTP2GO service. It just works intuitively and flawlessly.
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Zoho Corporation
No answers on this topic
Alternatives Considered
SMTP2GO
SMTP2GO stands out in several ways. Firstly, it offers a highly reliable email delivery infrastructure, with a strong focus on ensuring that emails are delivered successfully. Additionally, SMTP2GO provides advanced reporting and analytics features that help organizations to better understand the performance of their email campaigns. The easy integration with a wide range of platforms, excellent customer support, and robust spam filter are also standout features. We'll recommend SMTP2GO to anyone looking for reliable email sending.
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Zoho Corporation
Zoho Campaigns is not for beginners to email marketing, but it’s an excellent choice for those who want to send out a lot of emails with few restrictions and great reporting. It’s a no-brainer if you’re already a Zoho user, as Campaigns is included in Zoho One subscriptions and integrates nicely with other Zoho apps.
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Return on Investment
SMTP2GO
  • Allowed us to use the same SMTP information across the board for all customers instead of having them split between several accounts.
  • More cost efficient than paying for several different email accounts.
  • Created an additional layer of great customer service for us since SMTP information is able to be preprogrammed into the equipment before ever leaving our facility.
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Zoho Corporation
  • It allows us to communicate with all our customers or lists together or individually, and to track how successful our campaigns are.
  • Customer Service is a target area of why we use Zoho Campaigns, and it meets our needs greatly.
  • To date we have not really measured the ROI or impact that Zoho Campaigns has on our marketing efforts but with this product it certainly has the means to do such.
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ScreenShots

SMTP2GO Screenshots

Screenshot of Get a quick snapshot of the account activity as soon as you log in!Screenshot of The Activity feed shows you the most recent delivery events for you email and provides extra detail when needed.Screenshot of Subaccounts are available on any paid plan and are a great way to resell the SMTP2GO product to your own clients and customers.

Zoho Campaigns Screenshots

Screenshot of Template editorScreenshot of Real-time analyticsScreenshot of List managementScreenshot of Send time optimizationScreenshot of Automation—WorkflowsScreenshot of Dashboard