What users are saying about
Top Rated
371 Ratings
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Top Rated
302 Ratings
Top Rated
371 Ratings
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Score 9.4 out of 100

Vidyard

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Top Rated
302 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Feature Set Ratings

    Video Marketing

    Snagit

    Feature Set Not Supported
    N/A
    6.5

    Vidyard

    65%
    Vidyard ranks higher in 6/6 features

    Lead generation

    N/A
    0 Ratings
    7.7
    77%
    34 Ratings

    Video personalization

    N/A
    0 Ratings
    8.7
    87%
    41 Ratings

    eCommerce

    N/A
    0 Ratings
    2.8
    28%
    2 Ratings

    Support for advertisements

    N/A
    0 Ratings
    5.5
    55%
    1 Rating

    Video SEO

    N/A
    0 Ratings
    7.0
    70%
    29 Ratings

    Integration to Marketing Automation

    N/A
    0 Ratings
    7.4
    74%
    35 Ratings

    Video Platform Integrations

    Snagit

    Feature Set Not Supported
    N/A
    7.7

    Vidyard

    77%
    Vidyard ranks higher in 4/4 features

    Integration to Salesforce.com

    N/A
    0 Ratings
    7.8
    78%
    20 Ratings

    Integration to Marketo

    N/A
    0 Ratings
    7.9
    79%
    11 Ratings

    Integration to HubSpot

    N/A
    0 Ratings
    7.8
    78%
    18 Ratings

    Integration to Eloqua

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Video Security

    Snagit

    Feature Set Not Supported
    N/A
    8.7

    Vidyard

    87%
    Vidyard ranks higher in 5/5 features

    Video access controls

    N/A
    0 Ratings
    8.5
    85%
    35 Ratings

    User management

    N/A
    0 Ratings
    8.1
    81%
    39 Ratings

    Video link sharing

    N/A
    0 Ratings
    9.3
    93%
    45 Ratings

    Internal video

    N/A
    0 Ratings
    8.6
    86%
    37 Ratings

    External video

    N/A
    0 Ratings
    8.9
    89%
    40 Ratings

    Video Player

    Snagit

    Feature Set Not Supported
    N/A
    8.3

    Vidyard

    83%
    Vidyard ranks higher in 4/4 features

    Player customization

    N/A
    0 Ratings
    8.1
    81%
    37 Ratings

    Embedded videos

    N/A
    0 Ratings
    8.6
    86%
    40 Ratings

    Video quality / Bandwidth controls

    N/A
    0 Ratings
    8.5
    85%
    42 Ratings

    Mobile compatibility

    N/A
    0 Ratings
    8.2
    82%
    36 Ratings

    Video Analytics

    Snagit

    Feature Set Not Supported
    N/A
    7.7

    Vidyard

    77%
    Vidyard ranks higher in 5/5 features

    A/B testing

    N/A
    0 Ratings
    6.3
    63%
    2 Ratings

    Streaming quality reports

    N/A
    0 Ratings
    7.8
    78%
    28 Ratings

    Per viewer tracking

    N/A
    0 Ratings
    8.0
    80%
    40 Ratings

    Per video tracking

    N/A
    0 Ratings
    8.4
    84%
    42 Ratings

    Video analytics dashboard

    N/A
    0 Ratings
    7.9
    79%
    42 Ratings

    Video Hosting, Management & Storage

    Snagit

    Feature Set Not Supported
    N/A
    7.7

    Vidyard

    77%
    Vidyard ranks higher in 6/6 features

    On-Demand video

    N/A
    0 Ratings
    8.8
    88%
    27 Ratings

    Live streaming

    N/A
    0 Ratings
    7.7
    77%
    8 Ratings

    Impact of streaming on network

    N/A
    0 Ratings
    7.3
    73%
    1 Rating

    Video upload & format support

    N/A
    0 Ratings
    8.3
    83%
    32 Ratings

    Video library / File management

    N/A
    0 Ratings
    5.6
    56%
    3 Ratings

    Video portal

    N/A
    0 Ratings
    8.6
    86%
    27 Ratings

    Video Engagement

    Snagit

    Feature Set Not Supported
    N/A
    8.2

    Vidyard

    82%
    Vidyard ranks higher in 1/1 features

    Video comments

    N/A
    0 Ratings
    8.2
    82%
    20 Ratings

    Attribute Ratings

    • Snagit is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Support Rating, Implementation Rating
    • Vidyard is rated higher in 1 area: Usability

    Likelihood to Recommend

    9.3

    Snagit

    93%
    96 Ratings
    8.9

    Vidyard

    89%
    175 Ratings

    Likelihood to Renew

    9.4

    Snagit

    94%
    2 Ratings
    7.5

    Vidyard

    75%
    14 Ratings

    Usability

    7.5

    Snagit

    75%
    4 Ratings
    8.8

    Vidyard

    88%
    56 Ratings

    Availability

    Snagit

    N/A
    0 Ratings
    9.0

    Vidyard

    90%
    2 Ratings

    Performance

    Snagit

    N/A
    0 Ratings
    9.0

    Vidyard

    90%
    22 Ratings

    Support Rating

    9.0

    Snagit

    90%
    26 Ratings
    8.1

    Vidyard

    81%
    125 Ratings

    Online Training

    Snagit

    N/A
    0 Ratings
    10.0

    Vidyard

    100%
    1 Rating

    Implementation Rating

    10.0

    Snagit

    100%
    2 Ratings
    9.0

    Vidyard

    90%
    10 Ratings

    Product Scalability

    Snagit

    N/A
    0 Ratings
    9.0

    Vidyard

    90%
    1 Rating

    Likelihood to Recommend

    Snagit

    Let's say you are on a webinar or online meeting and want to take several screen shots of what is on the screen and save all of them. Rather than opening Windows snipping tool (or other free products) and needing to save each one as fast as you can, SnagIt saves all of them and you can go back and delete the ones you don't want. Capture the entire screen quickly or do a region for only a portion of the screen. Very handy. SnagIt also provides easy ways to add your edits to the screen shot in a professional way. Rather than trying to "hand draw" a circle around the item you want to bring attention to, you can use professional tools for circles and rectangles to highlight a specific area for someone to see right away when looking at this screen shot
    Quentin Goin | TrustRadius Reviewer

    Vidyard

    Vidyard has been critical for our team in many ways. One way that we didn't realize how much we'd be using it is for training new teammates while we're all working remotely. I frequently use the chrome extension to record a video of how to do something to send to our whole team or certain teammates. There are other products that do that, but this seems to be the most efficient, easiest, and quickest. Vidyard is incredibly useful for both inbound, and outbound sales and marketing strategies. It helps us increase our open and click rate for emails and overall engagement for our customer journey.
    Kyle Broderick | TrustRadius Reviewer

    Pros

    Snagit

    • Being able to take screen captures quickly and with just a keystroke is a prime feature. I took several screenshots just yesterday to show folks, which saved me from taking the time to meet with [...] everyone.
    • Obviously recording and sharing video is Snagit's strength. It does this as well as any product I have used. It is not an editor but there are a lot of capture features that cover just about any situation.
    • One great feature that Snagit has is the ability to pull text from a capture. We don't use this a lot but when it is needed it is a huge time saver.
    • The settings and tools within Snagit are intuitive and easy to find.
    Jeff Smith | TrustRadius Reviewer

    Vidyard

    • The customer service is awesome. I always get ahold of our rep within an hour of contacting!
    • Vidyard in itself is a genius idea and when running correctly, a great tool to have in a rep's arsenal!
    • The people are great. -They spent countless hours working with our team!
    Chris Rodriguez | TrustRadius Reviewer

    Cons

    Snagit

    • Image merge - I wish there was an easier way to merge two images in one.
    • Scrolling capture - even though this is one thing I love, sometimes the text gets wonky when I use this feature.
    • The shortcut - this feature feels super unnecessary. And it can be annoying when every time I move my mouse to the right of the screen it pops up.
    Kathleen Murray | TrustRadius Reviewer

    Vidyard

    • It would be great if the use of the camera on an internet screen were more user friendly.
    • The editing of a video's beginning or ending (cutting video for a cleaner look or time) could be a little more refined and less choppy.
    • Could be more colorful.
    Timothy Callery | TrustRadius Reviewer

    Pricing Details

    Snagit

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $2,999 per user/one-time fee

    Snagit Editions & Modules

    Edition
    Individual49.991
    Business49.991
    Education29.991
    Government & Nonprofit42.991
    1. per user/one-time fee
    Additional Pricing Details

    Vidyard

    General

    Free Trial
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 per month

    Vidyard Editions & Modules

    Edition
    Free$01
    EnterpriseCustom1
    Pro$151
    Teams$3001
    Business$12501
    1. per month
    Additional Pricing Details

    Likelihood to Renew

    Snagit

    Snagit 9.4
    Based on 2 answers
    I think that the tool is excellent for what it is being used for. I particuarly like the ability to capture content from the screen whilst using the scroll wheel on my mouse. It is very annoying when your try to capture something with grab and you can't scroll which leads to multiple images
    Stephen Fuery MSc M.M.I.I | TrustRadius Reviewer

    Vidyard

    Vidyard 7.5
    Based on 14 answers
    It has been an integral part of both our employees and customers experience. I would highly recommend VidYard to anyone looking for new ways to make their support interactions more personable and efficient. Not only that, but is a huge value add for existing customers of the HubSpot product as well.
    Anonymous | TrustRadius Reviewer

    Usability

    Snagit

    Snagit 7.5
    Based on 4 answers
    It's button centric for easy access to every feature. Everything allows undo! It works like any other standard Windows application. Everyone can be a professional without having to select every feature yourself by using the built in styles with just one click of a button in most cases. Every button is clearly labeled too.
    Debbie Johnson | TrustRadius Reviewer

    Vidyard

    Vidyard 8.8
    Based on 56 answers
    Vidyard is super easy for new people to pick up - I've never had to spend time explaining the UI or menu, which is a testament so how easy it is. The plugin also makes it quite user-friendly. There's no need to go anywhere else - it's all on the browser.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Snagit

    No score
    No answers yet
    No answers on this topic

    Vidyard

    Vidyard 9.0
    Based on 2 answers
    It's there when I need it 99% of the time
    Jon Mazza | TrustRadius Reviewer

    Performance

    Snagit

    No score
    No answers yet
    No answers on this topic

    Vidyard

    Vidyard 9.0
    Based on 22 answers
    It performs very well. I have never had any bugs while recording, and none of the videos have been impaired or corrupted. I don't believe it integrates with any other software but you could contact the company to learn more. I am not sure if it is only available on Chrome.
    Robert Foreman | TrustRadius Reviewer

    Support Rating

    Snagit

    Snagit 9.0
    Based on 26 answers
    I've actually never had to contact support as the tool is easy to use. One aspect is that they upgrade and send email notifications of the upgrades. They don't charge extra for upgrades and their enhancements fall in line with the way we use the tool. We haven't had to submit any upgrade requests as the tool already does what we need it to do.
    Cindy Lalowski | TrustRadius Reviewer

    Vidyard

    Vidyard 8.1
    Based on 125 answers
    Customer support at Vidyard has always been good. When I first looked into the product, the salesperson took a consultative approach that allowed me to see how Vidyard would benefit our specific use case. Since coming on board, the customer service team has been quick to respond if I have any questions.
    Suzanna Doran | TrustRadius Reviewer

    Online Training

    Snagit

    No score
    No answers yet
    No answers on this topic

    Vidyard

    Vidyard 10.0
    Based on 1 answer
    Not much to it. Very simple setup
    Jon Mazza | TrustRadius Reviewer

    Implementation Rating

    Snagit

    Snagit 10.0
    Based on 2 answers
    It's a simple next next finish install. The SnagIt Library in the user profile should probably be backed up to make sure they have access to their old screen captures. We frequently will go back to previous captures and add context bubbles etc. when software changes to show the "old" vs "new". Also, go to SnagIt's website and download the additional Stamp Sets for the user. These are terrific. I wish there was one download to get them all, but you have to download and install them one set at a time. It's worth it - especially for training how-to's.
    Debbie Johnson | TrustRadius Reviewer

    Vidyard

    Vidyard 9.0
    Based on 10 answers
    It's pretty straightforward. The bulk of the work goes on outside of Vidyard - it's the time required to add different videos to your website - that was probably the only difficult part and had nothing to do with Vidyard.
    Billy Barker | TrustRadius Reviewer

    Alternatives Considered

    Snagit

    PhotoShop is of course a very powerful image editing tool. But, the learning curve is steep and all the tools and settings aren't necessary for our needs. Snagit is a streamlined solution for capturing videos, creating gifs, and editing images. (It also supports capturing screenshots, including scrolling/panoramic ones, but we use a different tool). Snagit's ability to capture images + videos and immediately open the editor to edit those images or videos makes the entire process faster, simpler, and easier. We've raised the possibility as a team of switching to PhotoShop, but for now I prefer using Snagit for our needs.
    Rosalie Byrnes | TrustRadius Reviewer

    Vidyard

    I've never evaluated another product like Vidyard. I just used screen recordings with RingCentral before, and I remember the file size being very large and having to add the video as an attachment. So this was a major improvement to be able to shoot videos and easily share with my clients.
    Anonymous | TrustRadius Reviewer

    Scalability

    Snagit

    No score
    No answers yet
    No answers on this topic

    Vidyard

    Vidyard 9.0
    Based on 1 answer
    Almost never have an issue. It's had a couple bugs here and there but it's very reliable.
    Jon Mazza | TrustRadius Reviewer

    Return on Investment

    Snagit

    • Snagit isn't a very expensive product in general so it has been a huge ROI for us
    • It saves me countless amounts of time each day
    • I'm able to share instructions much easier and allows for more time spent on other tasks
    Anonymous | TrustRadius Reviewer

    Vidyard

    • Vidyard has increased the amount of communication and engagement we've had with our customers regarding feature updates. It's a lot easier to watch a quick video than it is to read a paragraph! This makes the customers happier and features are accepted with far fewer complaints of change.
    Anonymous | TrustRadius Reviewer

    Screenshots

    Add comparison