TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SnapSurveys

    Score7.8 out of 10
    N/ASnap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…

    $695

    per year

    Square Online

    Score7.7 out of 10
    N/ASquare Online (formerly Weebly) is a basic content management system with blogging and eCommerce features. It can be utilized for building standard websites or specialized webpages for online stores.

    $13

    per month

    Pricing
    SnapSurveysSquare Online
    Editions & Modules
    Online/Mobile
    $695
    per year
    Paper Scanning
    $2,395
    per year
    Paper Scanning - Perpetual License
    3,995
    Online/Mobile - Perpetual License
    5,995
    Personal
    $13
    per month
    Professional
    $16
    per month
    Performance
    $29
    per month
    Free
    Free
    Free
    Offerings
    Pricing Offerings
    SnapSurveysSquare Online
    Free Trial
    YesNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Pricing decreases when paid annually: Personal - $10/Month Professional - $12/Month Performance - $26/Month
    More Pricing Information
    Features
    SnapSurveysSquare Online
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of SnapSurveys and Square Online
    Feature
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    Square Online
    -
    Ratings
    Survey templates8.02 Ratings00 Ratings
    Themes8.02 Ratings00 Ratings
    Custom logo/branding8.02 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of SnapSurveys and Square Online
    Feature
    SnapSurveys
    8.0
    2 Ratings
    6% below category average
    Square Online
    -
    Ratings
    Changes to live survey8.02 Ratings00 Ratings
    Question design help8.02 Ratings00 Ratings
    Multiple question types8.02 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of SnapSurveys and Square Online
    Feature
    SnapSurveys
    8.0
    2 Ratings
    4% below category average
    Square Online
    -
    Ratings
    Survey logic flexibility8.02 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of SnapSurveys and Square Online
    Feature
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    Square Online
    -
    Ratings
    Response tracking8.02 Ratings00 Ratings
    Data export8.02 Ratings00 Ratings
    Standard reports8.02 Ratings00 Ratings
    Custom reports8.02 Ratings00 Ratings
    Analytics8.02 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of SnapSurveys and Square Online
    Feature
    SnapSurveys
    8.0
    2 Ratings
    8% below category average
    Square Online
    -
    Ratings
    Access controls8.02 Ratings00 Ratings
    Compliance8.02 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of SnapSurveys and Square Online
    Feature
    SnapSurveys
    8.0
    1 Ratings
    1% below category average
    Square Online
    -
    Ratings
    Vendor-offered crowdsourcing8.01 Ratings00 Ratings
    Respondent restrictions8.01 Ratings00 Ratings
    Security
    Comparison of Security features of SnapSurveys and Square Online
    Feature
    SnapSurveys
    -
    Ratings
    Square Online
    7.6
    31 Ratings
    8% below category average
    Role-based user permissions00 Ratings7.631 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of SnapSurveys and Square Online
    Feature
    SnapSurveys
    -
    Ratings
    Square Online
    9.4
    22 Ratings
    19% above category average
    API00 Ratings9.417 Ratings
    Internationalization / multi-language00 Ratings9.418 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of SnapSurveys and Square Online
    Feature
    SnapSurveys
    -
    Ratings
    Square Online
    6.6
    43 Ratings
    17% below category average
    WYSIWYG editor00 Ratings5.636 Ratings
    Code quality / cleanliness00 Ratings5.339 Ratings
    Admin section00 Ratings8.739 Ratings
    Page templates00 Ratings6.143 Ratings
    Library of website themes00 Ratings6.243 Ratings
    Mobile optimization / responsive design00 Ratings8.242 Ratings
    Publishing workflow00 Ratings5.435 Ratings
    Form generator00 Ratings7.136 Ratings
    Web Content Management
    Comparison of Web Content Management features of SnapSurveys and Square Online
    Feature
    SnapSurveys
    -
    Ratings
    Square Online
    9.3
    40 Ratings
    21% above category average
    Content taxonomy00 Ratings8.626 Ratings
    SEO support00 Ratings9.636 Ratings
    Bulk management00 Ratings9.621 Ratings
    Availability / breadth of extensions00 Ratings9.333 Ratings
    Community / comment management00 Ratings9.430 Ratings
    Best Alternatives
    SnapSurveysSquare Online
    Small Businesses
    Jotform
    Score8.5 out of 10
    Umbraco CMS
    Score7 out of 10
    Medium-sized Companies
    Qualaroo
    Score7 out of 10
    Joomla
    Score8.3 out of 10
    Enterprises
    QuestionPro
    Score9.2 out of 10
    RWS Tridion Sites
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SnapSurveysSquare Online
    Likelihood to Recommend
    8.0
    (8 ratings)
    9.6
    (44 ratings)
    Likelihood to Renew
    9.3
    (6 ratings)
    10.0
    (1 ratings)
    Usability
    8.0
    (2 ratings)
    9.5
    (3 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    SnapSurveysSquare Online
    Likelihood to Recommend
    Snap Surveys
    I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
    Read full review
    Block, Inc (Square)
    If you are having students create websites or information pages about something they are studying in class, this is a great option. The fact that students can spend less time getting situated and learning the app and get right to work researching and creating their pages is great. For middle to high school, this is a fantastic app to use. However, if you want more nuanced analytics or want students to focus on blogging more than webpage building, this is limited.
    Incentivized
    Read full review
    Pros
    Snap Surveys
    • The training helped me to customize surveys for the different departments that the office of IR served.
    • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
    • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
    • Snaps customer service reps were always willing to help.
    Incentivized
    Read full review
    Block, Inc (Square)
    • Drag and drop interface makes it very easy to add all types of content, including images, text, video (and YouTube videos), embeddable applications and more.
    • It's very easy to set up navigation features like cascading menus and sticky navigation (where the menu stays put - may depend on the template chosen though).
    • A technical backend is fairly straight-forward for setting up a fav icon, 301 redirects, SEO, Google Analytics, etc.
    Incentivized
    Read full review
    Cons
    Snap Surveys
    • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
    Read full review
    Block, Inc (Square)
    • Weebly doesn't have a lot of templates to choose from, so if you don't have any experience with CSS or HTML, it's hard to customize your site to an extent.
    • Weebly isn't fully SEO friendly. They don't allow you to add H1 tags to pages out of the box.
    • You can't create folder structures when it comes to web page URLs. You can put web pages under a main menu dropdown, but they don't allow you to put all sub-menu items in a structured folder (like site.com/folder/page-1 and site.com/folder/page-2).
    Incentivized
    Read full review
    Likelihood to Renew
    Snap Surveys
    The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
    Read full review
    Block, Inc (Square)
    Weebly is consistently adding features that line up with our needs. The ease of use makes it the perfect program for us since we have users of multiple age brackets and knowledge of web design. We love that we can give users access to only the pages they are affiliated with
    Incentivized
    Read full review
    Usability
    Snap Surveys
    I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.
    Incentivized
    Read full review
    Block, Inc (Square)
    Very easy to use and intuitive to design after all of our business needs. From the website and POS system to how we represent ourselves internally and to our customers... Square is second-to-none in helping our business and others in our same boat become the kind of businesses we want to be when it comes to our inventory and sales of these kinds of products.
    Incentivized
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    Alternatives Considered
    Snap Surveys
    It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
    Incentivized
    Read full review
    Block, Inc (Square)
    Weebly's designs, plugins, and customization options are a little more advanced in some cases than other similar programs. WordPress requires a different level of expertise and knowledge of code, keywording, and plugins, so I wouldn't even compare them. Wix is a little more user-friendly because you can drag and drop your design, which was very convenient for customizing your site. I didn't personally select Weebly, but it is user-friendly and nearly anyone comfortable with a computer could figure it out. Weebly support is also pretty good.
    Incentivized
    Read full review
    Return on Investment
    Snap Surveys
    • Using a professional survey package enhances my reputation as a research professional.
    • I have been able to use the software's functionality to exceed my clients expectations.
    Read full review
    Block, Inc (Square)
    • Weebly has allowed our business to create a connection with our customers by offering home decor, cooking and styling tips.
    • Weebly gives us the chance to relay information to customers regarding merchandise, current sales and promotions, store hours and locations etc. Which has helped increase business.
    • Weebly has given our not very tech savvy business the opportunity to have a website and stay relevant with our competitors.
    Incentivized
    Read full review
    ScreenShots