SolarWinds® Virtualization Manager (VMAN) is a tool for monitoring, performance management, capacity planning and optimization for on-premises or cloud-based virtual environments. It also integrates with other SolarWinds products.
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Zoho Assist
Score8.4 out of 10
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Zoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.
On the whole, Solarwinds Virtualization Manager (VMAN) is an excellent product which gives us a single point to monitor our virtual environment. After our initial trial I was sold on the product and what it had to offer. Immediately after implementing VMAN, we were able to spot virtual machines with old snapshots which were never deleted and no longer needed, we could spot virtual machines which either had over allocated resources or under allocated resources meaning we could make changes and fine tune them for best performance. We could also monitor virtual machine latency, IOPS, and show us where our bottlenecks were.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
If you have many remote users in challenging-to-access locations and they use multiple platforms (Windows, Mac, Linux), Zoho Assist is the solution. If you have a limited budget, you'll like Zoho Assist pricing. If you have a large team of IT technicians, you'll appreciate Zoho Assist's concurrent usage licensing.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
I created custom dashboards, to view the different elements of the virtual environment. For example, you can view the number of online VMs and those off, or disconnected. You can also choose to see the status of every virtual cluster, the storage disk usage on every VM, the RAM usage, CPU usage.
I used this application to see the growth of virtual memory in each cluster and accordingly do forecasting for future growth. A capacity planner included in this application would help in doing accurate estimations and setting a future upgrade budget.
Another powerful tool was the customized reports, where i could generate reports on any element of the VM or cluster. Reports can be exported to Excel or PDF and are very useful for sharing information with colleagues and management.
Alerts can be customized. For example, you can set a rule to get an email alert if any virtual server RAM usage exceeds 85% and send a text message if RAM usage exceeds 90% for more than 10 minutes.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
One user's computer screen is black, no task bar and start button, after system crush, Unattended Access help me remote control it and use tools under quick Launch to change system settings and created new account for the user, so she can work few hours later.
One user computer need help vpn setup but it is not on Unattended Access list, so I create a temporarily Remote Support session, send the link to him by WhatsApp, after he download and install agent, I can connect and remote control it.
Sometimes user computer has randomly happening issue, I will connect it by Zoho Assist, record the remote screen, then will catch the issue and know it's triggered
sometimes I use video chat as a meeting tool with users
The file transfer by web client is useful for me, most of time is to upload files into user computer when it is not able to access our network drive
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We did have issues during the setup, with successfully connecting to some of our hosts and vCenters and we found support were just sending us back to articles we had already read, it was also taking long periods before getting a response. The issue is still ongoing, in fact.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Currently, there is no other tool that gives us what we need to monitor a geographically disperse environment with multiple non-related instances of VM clusters. In addition, the level of reporting, historical data trending, and alerting that VMAN provides is essential for our business process. Lastly, the effort to customize and set up any monitoring system is not trivial. This makes switching to any other product very difficult without being able to clearly demonstrate a ROI.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
SolarWinds VMAN is easy to use for everyone. When I say everyone which literally means anyone e.g. Virtualization Environment SME, Consultant, Support Team, Management Officers etc. Anyone who have worked on IT technologies could easily deploy SolarWinds by reading videos, Thwack posts or Virtual Classrooms (Custom Success Centers) - this makes this application easy to operation and for maintenance support is always there.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Zoho Assist has proven to be a highly effective and reliable tool that I use on a daily basis. While the "wake up" feature occasionally fails to respond, this seems more likely due to network connectivity issues rather than a flaw in Zoho Assist itself. On rare occasions, the unattended access installation doesn't appear on the administrator's dashboard, which could potentially be caused by firewall restrictions rather than a problem with the software. Aside from these minor and infrequent issues, the platform has consistently performed well and has become an essential part of my workflow.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
SolarWinds gives good support. I have never had a time when i was working through a support case where I did not get the support I needed for the required issues to be resolved. I have always had resolutions from SolarWinds support. They are top notch. Issues once had are no more.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Support is terrible. Quick to initially respond with the boilerplate "The information provided by you should be sufficient for my development team to analyse this further. I shall also write back to you as soon as I get an update from them on this regard." And then you will hear nothing more from them. Chase further and you'll get stock responses such as "Our development team are still looking into this," etc.
Its really the best product on the market for someone looking to have total control over their VM environment. anyone interested should download a demo and try it, I know you will buy it after you do. It changing the way you have to manage on a daily basis
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The operation began using Nagios XI, after a year of use, and based on the results obtained, we realized that what our client wanted was not fully met. Our client asked us to use WhatsUp, however, SolarWinds covered in a more efficient way what was required by our client (IT) and even more.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info
The value for Zoho Assist and the functionality is superior to what is now known as LogMeIn Resolve. I knew it before as Goto Assist. My decision to try out and ultimately purchase Zoho Assist has been a great one for my business. I am glad I heard about Zoho Assist and will continue using them for years to come.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
VMAN has been used for reports provided to executive-level meetings. These reports showed our growth patterns, allowing for easier decisions on purchasing additional hardware.
VMAN has provided a positive impact on allowing for near real-time monitoring of resources, able to pinpoint when services are using more memory than expected, not running at all, or other options as defined.
VMAN was purchased to help monitor our VMware platform, the added abilities for AWS allowed us to migrate clients from on-prem to cloud-based with the same views.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
