SonicWall TZ vs. Sophos UTM

Based on my experience, this is a solid platform for a small to mid sized company, especially when there is someone who has IT experience, or can get outsourced IT help. I would not recommend for someone who is a technology novice. Also, this is a competent device for someone who is looking to add VPN services for remote workers.

Incentivized

UTM works great if you want a solid, obvious firewall. There's not a lot of second-guessing as to what you are about to do with every change you make. If you incorporate their wireless access points and RED (remote ethernet device) for remote users or small offices, it's considerably much easier to set up than other comparable solutions. If you are looking to manage your firewalls via the cloud, you are out of luck.

Incentivized

• If you have multiple sites and you want the connect the sites through secure medium this is best firewall for you.
• There are very advanced features helps you to connect the device easily and securely.
• Easy to connect the sites through advanced routing protocols.

Incentivized

• Firewall Protection. The protection is unmatched, setup it a little daunting, but once set up it pretty much runs itself.
• Site-to-site VPN. Super easy to deploy so we are able to network all our sites together.
• The DHCP server function is actually really nice, I prefer using it over the traditional way of using a DC for DHCP.

Incentivized

• There are Service Bundles in SonicWall TZ that are Unlicensed and do not know why they have not be Activated - would need help to further understand benefits
• Do not know why Standard Support is Unlicensed
• WiFi range of TZ270W is very limited - need to add Access Points or Extended to obtain adequate coverage

Incentivized

• Better standard support, it used to be great, now, not so much (for paying customers, that only aquired the Hardware)
• Better wireless solution, there is always room for that, now that everybody needs robust wifi, even at home!
• Faster and more robust wireless Access Points, or different vendor-like compatibility.

Incentivized

Overall the new interface is very logical and easy to navigate. We did struggle at first coming from the older interface and finding our way around the new. But our new users found it very simple to find what they were looking for. One negative we do all struggle with is packet cpature not always being clear how its set/what is being monitored. this could do with more information on teh intial page instead of having to look for it

Incentivized

The interface is no non-sense and easy to understand. No need for any consultants to help implement this solution. The performance is consistent and solid. Paired with a good amount of firmware and definitions, it's hard to find any fault in this product. It's interoperability with other Sophos products make a compelling argument to invest in more Sophos products.

Incentivized

Once you get to a competent technician the support experience is better. But I have found that the lower tiers of support are very slow to respond (like 1 email per day) and you typically have to re-explain yourself a couple times before they get it. I have not used Phone support, and that may be a better experience.

Incentivized

I find the support fair. The wait can be frustrating when dealing with fire. The pandemic has not helped with this. Although the wait can be long, the support reps are knowledgeable and was able to resolve the issues I was facing.

Incentivized

SonicWall and WatchGuard are both fine appliances, but I am accustomed to the Barracuda NG. The Barracuda Control Center is so powerful and useful that it beats out the other two. SonicWall does a great job of dividing up firewall rules and NAT policies, but this is a preference among engineers.

I would rate Sophos second on this list right below Webroot. Webroot has an easier user interface and policy builder. However, Sophos would be on top of its UI would be improved. I would rank CrowStrike third and McAfee last. Sophos is great for complex environments that have multiple needs.

Incentivized

• We have three SonicWall TZ devices and they are very helpful in a VPN set up.
• The subscription costs for the different features has a great return on investment. It is very well worth the money.
• The antivirus component has been very effective on the computers and servers the SonicWall TZ device protects.

Incentivized

• Sophos has provided a secure Firewall for us.
• Integration with Sophos Central makes it easier to manage both.
• Site to site VPN Failover groups has caused more trouble than it's worth.
• High availability doesn't recognize when you are restarting for an update.

Incentivized