Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Splunk IT Service Intelligence (ITSI)
Score 10.0 out of 10
N/A
Splunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
Veeam Data Platform
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Veeam’s® premier product, Veeam Backup & Replication™, delivers availability for all cloud, virtual, Kubernetes and physical workloads. Through a management console, the software provides backup, archival, recovery and replication capabilities.
$428
per year per 5 instances
Pricing
Splunk IT Service Intelligence (ITSI)Veeam Data Platform
Editions & Modules
No answers on this topic
Veeam Data Platform Essentials
$428
per year per 5 instances
Veeam Data Platform
Contact sales team
Offerings
Pricing Offerings
Splunk IT Service Intelligence (ITSI)Veeam Data Platform
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsVeeam sells through channel partners. Contact a partner for detailed pricing and quotes. Resellers or sales personnel are available for assistance.
More Pricing Information
Community Pulse
Splunk IT Service Intelligence (ITSI)Veeam Data Platform
Features
Splunk IT Service Intelligence (ITSI)Veeam Data Platform
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Splunk IT Service Intelligence (ITSI)
-
Ratings
Veeam Data Platform
8.9
388 Ratings
6% above category average
Universal recovery00 Ratings9.1329 Ratings
Instant recovery00 Ratings8.7348 Ratings
Recovery verification00 Ratings8.9331 Ratings
Business application protection00 Ratings8.8299 Ratings
Multiple backup destinations00 Ratings9.2355 Ratings
Incremental backup identification00 Ratings9.2366 Ratings
Backup to the cloud00 Ratings9.0250 Ratings
Deduplication and file compression00 Ratings9.1343 Ratings
Snapshots00 Ratings8.8312 Ratings
Flexible deployment00 Ratings8.5304 Ratings
Management dashboard00 Ratings8.375 Ratings
Platform support00 Ratings8.8331 Ratings
Retention options00 Ratings9.0335 Ratings
Encryption00 Ratings9.1306 Ratings
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ManageEngine ADAudit Plus
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User Ratings
Splunk IT Service Intelligence (ITSI)Veeam Data Platform
Likelihood to Recommend
10.0
(28 ratings)
9.1
(782 ratings)
Likelihood to Renew
8.2
(2 ratings)
8.7
(42 ratings)
Usability
10.0
(1 ratings)
9.6
(36 ratings)
Availability
-
(0 ratings)
8.4
(8 ratings)
Performance
-
(0 ratings)
8.0
(8 ratings)
Support Rating
8.9
(2 ratings)
10.0
(37 ratings)
Online Training
-
(0 ratings)
7.3
(1 ratings)
Implementation Rating
-
(0 ratings)
10.0
(24 ratings)
Configurability
-
(0 ratings)
8.0
(7 ratings)
Ease of integration
-
(0 ratings)
8.0
(8 ratings)
Product Scalability
-
(0 ratings)
7.3
(8 ratings)
Vendor post-sale
-
(0 ratings)
6.4
(7 ratings)
Vendor pre-sale
-
(0 ratings)
5.1
(8 ratings)
User Testimonials
Splunk IT Service Intelligence (ITSI)Veeam Data Platform
Likelihood to Recommend
Cisco
Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
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Veeam Software
For Windows, it is a great option. Just loaded it and get detected by the server. At that point you could forget about your backups. For many Linux servers, it would work fine. The webservers and scientific servers backed up and restored with no problems. Avoid databases with heavy load. We found this to be Veeam Data Platform's weak spot.
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Pros
Cisco
  • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
  • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
  • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
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Veeam Software
  • The ease of use in creating jobs and adding clients enables our new and less skilled administrators to work efficiently, quickly, and accurately.
  • The same ease of use is essential for junior admins as well. Backups are quickly and accurately restored, allowing our networking team to bring clients back to production within expected times.
  • The ability to create a restore for testing and to remove it quickly has proven to be an excellent asset for our production and DB teams.
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Cons
Cisco
  • ITSI really needs a robust splunk log ingestion infrastructure at its core
  • ITSI requires a great engineering team to build out the automated discovery and topology
  • Unless you use an API to build the topology, the view can quickly become static
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Veeam Software
  • On occasion, the 'reason' for a failed backup can be a little hard to understand. It would be nice if it were a bit more straightforward.
  • I would love to run the platform natively on Linux, but I don't think it's an option.
  • Sometimes, locating the correct update file for the platform software can be a bit confusing. If they had an option to download the correct update file from within the console, that would take some of the guesswork out of it.
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Likelihood to Renew
Cisco
We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
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Veeam Software
I really have no complaints about Veeam Backup & Replication. Their service has been excellent and the cost is minimal in comparison to other services I checked out. Implementation wasn't simple and the Veeam Support team was there to help each step of the way.
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Usability
Cisco
Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
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Veeam Software
It is a very robust solution that has never failed. It also has perfect integration with Windows server volume shadow copies. The processing load is moved from the backup server to the backup proxy. Increased fault tolerance: you can store data on a separate machine, the backup repository. Can perform a bare metal restore.
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Reliability and Availability
Cisco
No answers on this topic
Veeam Software
I give Veeam Data Platform a rating of 9 for availability because it consistently performs reliably in critical data protection and recovery tasks. The platform is designed to minimize downtime, ensuring that backup and recovery processes are accessible when needed.While there may be rare instances of maintenance or minor application errors, these do not significantly affect the overall reliability of the system. Veeam’s strong architecture and features like high availability configurations further enhance its performance, allowing us to trust it in crucial situations. Overall, it has proven to be a dependable solution that meets our organization's needs effectively.
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Performance
Cisco
No answers on this topic
Veeam Software
Veeam does a good job with backing up our servers in a timely manner. We are still at the beginning of our Veeam use and are pleased with the speed at which we can access the system as well as the backups and restore points. Veeam is definitely superior to our previous backup system in terms of speed and accessibility
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Support Rating
Cisco
During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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Veeam Software
The support team has never asked me to jump through silly hoops or waste time on pointless exercises. They seem to truly have a handle on what may be wrong. In fact, when we were having trouble getting our license renewal setup (because of yet another license migration at Veeam) a support incident got us connected to the right people to get our renewal done in time.
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In-Person Training
Cisco
No answers on this topic
Veeam Software
I rated the in-person training an 8 because it was generally effective and provided a solid foundation for understanding the Veeam Data Platform. The instructors were knowledgeable and engaged, making the sessions interactive. However, I felt that some topics could have been covered in more depth, and additional hands-on exercises would have further reinforced the learning experience. Overall, it was a positive training session that adequately prepared attendees for using the product, but there's room for improvement.
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Online Training
Cisco
No answers on this topic
Veeam Software
I gave it a rating of 7 because, although the online training offered valuable content and covered the essential aspects of the Veeam Data Platform, it lacked interactivity and opportunities for direct engagement with instructors. This made it challenging to ask questions or delve deeper into specific topics. Additionally, some sections felt a bit rushed, which could hinder a comprehensive understanding of more complex features. Overall, while the training was useful, improvements in interactivity and pacing could elevate the experience significantly.
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Implementation Rating
Cisco
No answers on this topic
Veeam Software
Plan the process and then work through your plan, i know this should go without saying but its easy to get sidetracked. You tend to want to just get up and running so you can have that sigh of relief, spend the time to talk to your business stakeholder to see what goals they are trying to accomplish and how that may impact your plans first.
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Alternatives Considered
Cisco
Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
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Veeam Software
As I explained earlier, the differences in how each application behaves come down to configuration. In my opinion, Veeam Data Platform is more user-friendly than the other applications mentioned. I’ve already used it at previous companies, so I know what it can do and how far it can go—based on the factors I mentioned earlier that led me to choose Veeam Data Platform over the other applications.
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Scalability
Cisco
No answers on this topic
Veeam Software
In terms of scalability for our company, Veeam was able to cover our backup needs with ease. They have options for even more individualized backup if we were to need them; i.e. if a specific workstation needs its own independent backup. We have not used these resources yet, but I am confident they will be beneficial to our company in the near future.
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Return on Investment
Cisco
  • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
  • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
  • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
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Veeam Software
  • Recovery from Ransomware has been easier.
  • Recovering files after someone has deleted them is much easier and less time-consuming than using Windows' shadow copy feature.
  • Cloning the physical DB server was very nice and easy. A lot less time-consuming than reloading the OS and all the packages.
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ScreenShots

Veeam Data Platform Screenshots

Screenshot of an example of the proactive threat assessment technology used to identify adversary tactics, techniques, and procedures (TTPs) before a cyber-attack.Screenshot of where Veeam Intelligence turns noisy alerts into clear insights with recommended next steps, explaining anomalies and pointing out the next best action.Screenshot of a preview of an AI generated snapshot of job health, exceptions, and priority actions.Screenshot of the chat flow to watch AI agents scan for anomalies, confirm a clean restore point, and surface integrity and performance insights.