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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SPS Commerce

    Score7 out of 10
    N/ASPS Commerce is a retail network, connecting trading partners around the globe to optimize supply chain operations for retail partners. SPS Commerce supports data-driven partnerships with cloud technology. Their retail cloud services platform features supplier onboarding, EDI compliance, ERP integration, product content management, and sales analytics.N/A

    WooCommerce

    Score8.6 out of 10
    N/AWooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.

    $0

    Pricing
    SPS CommerceWooCommerce
    Editions & Modules
    No answers on this topic
    Woo Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    SPS CommerceWooCommerce
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—WooCommerce is a free and open-source plugin for WordPress. Merchants can host their WooCommerce store on any private hosting service, or with Automattic directly via WordPress.com. Some added features or services from the WooCommerce Official Marketplace may have one time or subscription pricing.
    More Pricing Information
    Community Pulse
    SPS CommerceWooCommerce
    Considered Both Products
    SPS Commerce
    No answer on this topic
    Automattic
    No answer on this topic
    Key User Insights
    Would buy again
    36%
    Would buy again
    4 Answers
    96%
    Would buy again
    43 Answers
    Delivers good value for the price
    40%
    Delivers good value for the price
    4 Answers
    96%
    Delivers good value for the price
    43 Answers
    Happy with the feature set
    45%
    Happy with the feature set
    5 Answers
    89%
    Happy with the feature set
    40 Answers
    Lived up to sales and marketing promises
    30%
    Lived up to sales and marketing promises
    3 Answers
    95%
    Lived up to sales and marketing promises
    37 Answers
    Implementation went as expected
    33%
    Implementation went as expected
    3 Answers
    88%
    Implementation went as expected
    36 Answers
    Features
    SPS CommerceWooCommerce
    Online Storefront
    Comparison of Online Storefront features of SPS Commerce and WooCommerce
    Feature
    SPS Commerce
    -
    Ratings
    WooCommerce
    8.1
    96 Ratings
    4% above category average
    Product catalog & listings00 Ratings8.095 Ratings
    Product management00 Ratings8.096 Ratings
    Bulk product upload00 Ratings7.178 Ratings
    Branding00 Ratings7.383 Ratings
    Mobile storefront00 Ratings9.388 Ratings
    Product variations00 Ratings8.088 Ratings
    Website integration00 Ratings9.596 Ratings
    Visual customization00 Ratings7.492 Ratings
    CMS00 Ratings8.074 Ratings
    Online Shopping Cart
    Comparison of Online Shopping Cart features of SPS Commerce and WooCommerce
    Feature
    SPS Commerce
    -
    Ratings
    WooCommerce
    6.0
    91 Ratings
    24% below category average
    Abandoned cart recovery00 Ratings5.259 Ratings
    Checkout user experience00 Ratings6.891 Ratings
    Online Payment System
    Comparison of Online Payment System features of SPS Commerce and WooCommerce
    Feature
    SPS Commerce
    -
    Ratings
    WooCommerce
    8.5
    85 Ratings
    2% above category average
    eCommerce security00 Ratings8.585 Ratings
    eCommerce Marketing
    Comparison of eCommerce Marketing features of SPS Commerce and WooCommerce
    Feature
    SPS Commerce
    -
    Ratings
    WooCommerce
    6.4
    94 Ratings
    18% below category average
    Promotions & discounts00 Ratings7.591 Ratings
    Personalized recommendations00 Ratings5.374 Ratings
    SEO00 Ratings6.583 Ratings
    eCommerce Business Management
    Comparison of eCommerce Business Management features of SPS Commerce and WooCommerce
    Feature
    SPS Commerce
    -
    Ratings
    WooCommerce
    7.9
    93 Ratings
    2% below category average
    Multi-site management00 Ratings6.747 Ratings
    Order processing00 Ratings8.491 Ratings
    Inventory management00 Ratings8.290 Ratings
    Shipping00 Ratings8.584 Ratings
    Custom functionality00 Ratings7.886 Ratings
    Best Alternatives
    SPS CommerceWooCommerce
    Small Businesses
    No answers on this topic
    Ecwid by Lightspeed
    Score10 out of 10
    Medium-sized Companies
    Apache Camel
    Score7.4 out of 10
    Shopify
    Score8.7 out of 10
    Enterprises
    TIBCO B2B Integration Solution
    Score8 out of 10
    IBM Digital Commerce
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SPS CommerceWooCommerce
    Likelihood to Recommend
    1.0
    (13 ratings)
    8.9
    (95 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    7.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    8.1
    (12 ratings)
    Support Rating
    6.2
    (5 ratings)
    5.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    SPS CommerceWooCommerce
    Likelihood to Recommend
    SPS Commerce
    When you find yourself growing and finding success faster than you can keep up with, SPS Commerce will save your life and your reputation. The services they offer are easy to understand, they are available with suggestions and ideas for better ways, personalization is available to best suit your needs or the needs of your customers so that you can really shine and relieve the worries that come with growing pains. SPS also helps to keep information accurate with less human touching to cause errors.
    Incentivized
    Read full review
    Automattic
    WooCommerce is best suited to customers whose website is built on the WordPress platform, and whose development team has a good understanding of plug-in implementation. If your website is not built on WordPress, but on Laravel or React (or any other non WordPress technology), then WooCommerce is not for you. WooCommerce is also great for customers who just need a simple online shopping experience. If your needs involve more complex or immersive features such as timed discounts, pick up locations, delivery reminders, or post shopping feedback surveys, know that you will need to purchase additional add-ons to make to get these features using WooCommerce set up on WordPress.
    Incentivized
    Read full review
    Pros
    SPS Commerce
    • We can easily create and send order confirmations.
    • We respond to the corresponding receiving departments with timely and accurate ASN's.
    • Once the order has shipped, customer service utilizes the invoicing function.
    Incentivized
    Read full review
    Automattic
    • Free base package means I can use it when I need to and not pay for it when I'm not using it
    • I can customize the e-commerce options and integrate the calendar booking
    • Payment processing is quick and easy and I can choose my provider
    Incentivized
    Read full review
    Cons
    SPS Commerce
    • We have quite a few people here who use this portal, and we have it set up to receive an email when an order is available to print. As of now, you can only add a few recipients to receive those emails; it limits you.
    • Invoicing is challenging at times as you have to remember to go in and invoice. If you forgot, it is hard to find the order to invoice, as it seems to disappear.
    • We still haven't figured out how to have some of the invoicing features auto-populate, so there isn't so much to fill out. I wish some of those features were easier to use, or find if you have them.
    Incentivized
    Read full review
    Automattic
    • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
    • More out-of-the-box options would be nice within the base software.
    • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
    Incentivized
    Read full review
    Likelihood to Renew
    SPS Commerce
    If I can drop it, I will this year. We gave it a decent try for over 4 years and it has gotten worse with each added connection.
    Read full review
    Automattic
    Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
    Incentivized
    Read full review
    Usability
    SPS Commerce
    No answers on this topic
    Automattic
    It is built on the Wordpress platform, so there are some quirks compared to a dedicated e-commerce product, but it is very intuitive and easy to use, especially for anyone with Wordpress experience. There are numerous great support articles and learning resources available. Significant customization can be achieved with plugins vs other eCommerce platforms, which may require more custom code and have fewer plugin options.
    Incentivized
    Read full review
    Support Rating
    SPS Commerce
    Phone support is generally very good and you can get a person on the phone within a few minutes. Their emailed customer support however is very poor and often goes several days or longer before receiving a response, if ever at all
    Incentivized
    Read full review
    Automattic
    not muh support
    Read full review
    Alternatives Considered
    SPS Commerce
    In my opinion, SPS Commerce is the bottom out of all three provided here. I think, essentially, if you are looking to be hands off and only oboard on setup and don't plan on growing your business and want to not understand anything about EDI and how it affects your company, SPS Commerce is a fine choice. Just if you want to do anything beyond that, I believe you are going to have the worst time.
    Read full review
    Automattic
    We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
    Incentivized
    Read full review
    Return on Investment
    SPS Commerce
    • I enrolled in a product I ended up not using because the vendor that required it ended our working relationship and SPS refused to offer a refund. After I canceled it, they continued to charge our account for three more months of service.
    • The interface is simple and easy to understand and use, so it saved time when preparing shipments.
    Incentivized
    Read full review
    Automattic
    • Positive: low cost to start up, and allowed us to start selling right away.
    • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
    • Positive: easily integrates with PayPal and Stripe.
    Incentivized
    Read full review
    ScreenShots

    SPS Commerce Screenshots

    Screenshot of SPS Commerce Fulfillment provides real-time visibility to order and shipment statuses.

    WooCommerce Screenshots

    Screenshot of a single product and description.Screenshot of WooCommerce checkout blocks.Screenshot of WooCommerce settings.Screenshot of WooCommerce product editing.Screenshot of WooCommerce products listing.