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Square Online vs. Acuity Scheduling, a Squarespace company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Square Online

    Score7.9 out of 10
    N/ASquare Online (formerly Weebly) is a basic content management system with blogging and eCommerce features. It can be utilized for building standard websites or specialized webpages for online stores.

    $13

    per month

    Acuity Scheduling, a Squarespace company

    Score8.2 out of 10
    N/AAcuity Scheduling is an appointment management platform developed by the company of the same name in New York and acquired by Squarespace in 2019.

    $14

    per month

    Pricing
    Square OnlineAcuity Scheduling, a Squarespace company
    Editions & Modules
    Personal
    $13
    per month
    Professional
    $16
    per month
    Performance
    $29
    per month
    Free
    Free
    Free
    Emerging
    $14
    per month
    Growing
    $23
    per month
    Powerhouse
    $45
    per month
    Offerings
    Pricing Offerings
    Square OnlineAcuity Scheduling, a Squarespace company
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsPricing decreases when paid annually: Personal - $10/Month Professional - $12/Month Performance - $26/Month—
    More Pricing Information
    Community Pulse
    Square OnlineAcuity Scheduling, a Squarespace company
    Considered Both Products
    Block, Inc (Square)
    No answer on this topic
    Squarespace
    Chose Acuity Scheduling, a Squarespace company
    I have not used any other products like Acuity. I did all of this on my own through my web-site at first (they would email me a request and then I would do everything manually). I did have several (up to 50) people recommend it to me!
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    96%
    Would buy again
    26 Answers
    Delivers good value for the price
    No answers on this topic
    96%
    Delivers good value for the price
    26 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    27 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    24 Answers
    Implementation went as expected
    No answers on this topic
    96%
    Implementation went as expected
    26 Answers
    Features
    Square OnlineAcuity Scheduling, a Squarespace company
    Security
    Comparison of Security features of Square Online and Acuity Scheduling, a Squarespace company
    Feature
    Square Online
    7.6
    31 Ratings
    8% below category average
    Acuity Scheduling, a Squarespace company
    -
    Ratings
    Role-based user permissions7.631 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Square Online and Acuity Scheduling, a Squarespace company
    Feature
    Square Online
    9.5
    22 Ratings
    20% above category average
    Acuity Scheduling, a Squarespace company
    -
    Ratings
    API9.517 Ratings00 Ratings
    Internationalization / multi-language9.518 Ratings00 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of Square Online and Acuity Scheduling, a Squarespace company
    Feature
    Square Online
    6.5
    43 Ratings
    19% below category average
    Acuity Scheduling, a Squarespace company
    -
    Ratings
    WYSIWYG editor5.536 Ratings00 Ratings
    Code quality / cleanliness5.239 Ratings00 Ratings
    Admin section8.839 Ratings00 Ratings
    Page templates6.043 Ratings00 Ratings
    Library of website themes6.143 Ratings00 Ratings
    Mobile optimization / responsive design8.242 Ratings00 Ratings
    Publishing workflow5.335 Ratings00 Ratings
    Form generator7.036 Ratings00 Ratings
    Web Content Management
    Comparison of Web Content Management features of Square Online and Acuity Scheduling, a Squarespace company
    Feature
    Square Online
    9.4
    40 Ratings
    22% above category average
    Acuity Scheduling, a Squarespace company
    -
    Ratings
    Content taxonomy8.726 Ratings00 Ratings
    SEO support9.736 Ratings00 Ratings
    Bulk management9.621 Ratings00 Ratings
    Availability / breadth of extensions9.433 Ratings00 Ratings
    Community / comment management9.530 Ratings00 Ratings
    Best Alternatives
    Square OnlineAcuity Scheduling, a Squarespace company
    Small Businesses
    Umbraco CMS
    Score7 out of 10
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Joomla
    Score8.3 out of 10
    Chili Piper
    Score8.8 out of 10
    Enterprises
    RWS Tridion Sites
    Score9 out of 10
    Doodle
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Square OnlineAcuity Scheduling, a Squarespace company
    Likelihood to Recommend
    9.6
    (44 ratings)
    9.3
    (48 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.3
    (3 ratings)
    Usability
    9.6
    (3 ratings)
    9.5
    (9 ratings)
    Support Rating
    -
    (0 ratings)
    9.7
    (16 ratings)
    User Testimonials
    Square OnlineAcuity Scheduling, a Squarespace company
    Likelihood to Recommend
    Block, Inc (Square)
    If you are having students create websites or information pages about something they are studying in class, this is a great option. The fact that students can spend less time getting situated and learning the app and get right to work researching and creating their pages is great. For middle to high school, this is a fantastic app to use. However, if you want more nuanced analytics or want students to focus on blogging more than webpage building, this is limited.
    Incentivized
    Read full review
    Squarespace
    I think any business can benefit from Acuity Scheduling. In my experience, however, and maybe I just haven’t found the correct settings yet, it’s been difficult to manage 4 business schedules with multiple employees and varying hours that change day-to-day and week-to-week. So I definitely would recommend it to more simple business models with set hours, as it seems like it would have all the functions one might need. I still would recommend to more complex businesses like mine as well, but also include discussion of some of the potential drawbacks.
    Incentivized
    Read full review
    Pros
    Block, Inc (Square)
    • Drag and drop interface makes it very easy to add all types of content, including images, text, video (and YouTube videos), embeddable applications and more.
    • It's very easy to set up navigation features like cascading menus and sticky navigation (where the menu stays put - may depend on the template chosen though).
    • A technical backend is fairly straight-forward for setting up a fav icon, 301 redirects, SEO, Google Analytics, etc.
    Incentivized
    Read full review
    Squarespace
    • Clicking on the link opens up my calendar, which has an uncluttered look, making it easy for my prospects and clients to review their options and make their choice.
    • I am able to customize my schedule, the types of appointments I want to offer, and even decide how many appointments I want in a day. There are so many details that I can customize.
    • I can customize how my calendar and emails look for my prospects and clients so that I come across professional and coordinated. I want the look of my business, website, etc. to have a polished, cohesive, and interesting presence.
    • I love that there is a workshop/class/series option for my workshops. My attendees reserve their place and pay upfront. I can duplicate these events or add future dates. It's wonderful. This saves us a lot of time and is so convenient.
    • I haven't had any trouble with my scheduler. It works flawlessly, so I don't have to take time out of my day to fix, troubleshoot or call customer service.
    • I love that I can add questions for my prospects to answer right away before booking a call. This means 3 fewer steps for me. 1. They answer these questions without an email from me. 2. They make their reservation and get a follow-up email, right away. 3. I customized the follow-up email with more details and actions to take to prepare for our call.
    Incentivized
    Read full review
    Cons
    Block, Inc (Square)
    • Weebly doesn't have a lot of templates to choose from, so if you don't have any experience with CSS or HTML, it's hard to customize your site to an extent.
    • Weebly isn't fully SEO friendly. They don't allow you to add H1 tags to pages out of the box.
    • You can't create folder structures when it comes to web page URLs. You can put web pages under a main menu dropdown, but they don't allow you to put all sub-menu items in a structured folder (like site.com/folder/page-1 and site.com/folder/page-2).
    Incentivized
    Read full review
    Squarespace
    • Administrator interface is tricky to use. It is not easy to add new types of meetings or edit the settings on the current types of meetings we have
    • I'd like to see them send out more reminder emails leading up to the meeting scheduled to reduce the number of no-shows and reschedules
    • Make it easier to customize the confirmation emails-- easier ability to add videos and customizable text
    Incentivized
    Read full review
    Likelihood to Renew
    Block, Inc (Square)
    Weebly is consistently adding features that line up with our needs. The ease of use makes it the perfect program for us since we have users of multiple age brackets and knowledge of web design. We love that we can give users access to only the pages they are affiliated with
    Incentivized
    Read full review
    Squarespace
    Acuity Scheduling has been very reliable. If you don't believe me, check out their status page here. They do a pretty decent job maintaining their app. To be fair, it's a pretty simple tool so they shouldn't run into too many hiccups given it doesn't feature near as many options as other applications on the market run.
    Incentivized
    Read full review
    Usability
    Block, Inc (Square)
    Very easy to use and intuitive to design after all of our business needs. From the website and POS system to how we represent ourselves internally and to our customers... Square is second-to-none in helping our business and others in our same boat become the kind of businesses we want to be when it comes to our inventory and sales of these kinds of products.
    Incentivized
    Read full review
    Squarespace
    It is very easy to use once you get to know the program but with years of working with the program I am still finding new things that I had wished I knew about earlier. I feel like aspects of the website become hidden that would help productivity a lot if I knew they existed beforehand.
    Incentivized
    Read full review
    Support Rating
    Block, Inc (Square)
    No answers on this topic
    Squarespace
    Every time I had a question on how to do something or had any issues with Acuity Scheduling, mainly in the very beginning, when I was learning the platform, customer service was excellent. They were prompt to respond, friendly, and very helpful until I had the right solution.
    Incentivized
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    Alternatives Considered
    Block, Inc (Square)
    Weebly's designs, plugins, and customization options are a little more advanced in some cases than other similar programs. WordPress requires a different level of expertise and knowledge of code, keywording, and plugins, so I wouldn't even compare them. Wix is a little more user-friendly because you can drag and drop your design, which was very convenient for customizing your site. I didn't personally select Weebly, but it is user-friendly and nearly anyone comfortable with a computer could figure it out. Weebly support is also pretty good.
    Incentivized
    Read full review
    Squarespace
    In the case of Schedulicity, the system was awesome (very easy to set up and had some nice features) but did not offer the functionality and flexibility that AcuityScheduling does. In the case of SimplyBook.me, they offer lots of functionality but the interface is extremely complex and you pay a la carte for features so you're going to pay exponentially more for the same set of features as compared to AcuityScheduling. Their customer service was also lacking, in my opinion.
    Incentivized
    Read full review
    Return on Investment
    Block, Inc (Square)
    • Weebly has allowed our business to create a connection with our customers by offering home decor, cooking and styling tips.
    • Weebly gives us the chance to relay information to customers regarding merchandise, current sales and promotions, store hours and locations etc. Which has helped increase business.
    • Weebly has given our not very tech savvy business the opportunity to have a website and stay relevant with our competitors.
    Incentivized
    Read full review
    Squarespace
    • Minimizing no shows
    • Giving me back time by taking tasks off my mind/to-do list to focus on bigger more important things
    • Payment management (it helps me make sure I receive my payments/recurring payments and follow up with clients if a payment has failed)
    • Honestly just saving me from scheduling nightmares and headaches
    • Timezones! It does it for you! (I work internationally)
    Incentivized
    Read full review
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