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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    SumTotal (legacy)

    Score7.9 out of 10
    Enterprise companies (1,001+ employees)
    The SumTotal Talent Expansion Suite included SumTotal (LMS), and was supported by Skillsoft since the October 2014 acquisition. Acquired by Cornerstone OnDemand in 2022, it is a legacy product, and Cornerstone recommends upgrading to their modern platform.N/A

    When I Work

    Score6.5 out of 10
    N/AWhen I Work is a way for businesses to schedule, track time and attendance, and communicate with their hourly employees. The schedule and time clock is placed in every employee's pocket with When I Work's iOS and Android apps. It can be used to keep track of time off, employee availability, and manage shift swaps with a few clicks. When I Work integrates with payroll providers to streamline the process and avoid human error.

    $2.50

    per month per user

    Pricing
    SumTotal (legacy)When I Work
    Editions & Modules
    No answers on this topic
    Essentials
    $2.50
    per month per user
    Essentials + Attendance
    $4
    per month per user
    Pro
    $5
    per month per user
    Pro + Attendance
    $7
    per month per user
    Premium
    $8
    per month per user
    Premium + Attendance
    $10
    per month per user
    Offerings
    Pricing Offerings
    SumTotal (legacy)When I Work
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    SumTotal (legacy)When I Work
    Considered Both Products
    Discontinued Products
    No answer on this topic
    When I Work
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    21 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    12 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    15 Answers
    Features
    SumTotal (legacy)When I Work
    Onboarding
    Comparison of Onboarding features of SumTotal (legacy) and When I Work
    Feature
    SumTotal (legacy)
    8.2
    2 Ratings
    12% above category average
    When I Work
    -
    Ratings
    New hire portal8.02 Ratings00 Ratings
    Manager tracking tools8.52 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of SumTotal (legacy) and When I Work
    Feature
    SumTotal (legacy)
    8.8
    1 Ratings
    18% above category average
    When I Work
    -
    Ratings
    Corporate goal setting9.01 Ratings00 Ratings
    Individual goal setting8.01 Ratings00 Ratings
    Line-of sight-visibility9.01 Ratings00 Ratings
    Performance tracking9.01 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of SumTotal (legacy) and When I Work
    Feature
    SumTotal (legacy)
    8.2
    2 Ratings
    18% above category average
    When I Work
    -
    Ratings
    Performance plans8.02 Ratings00 Ratings
    Performance improvement plans7.52 Ratings00 Ratings
    Review status tracking7.92 Ratings00 Ratings
    Review reminders8.52 Ratings00 Ratings
    Multiple review frequency9.01 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of SumTotal (legacy) and When I Work
    Feature
    SumTotal (legacy)
    7.0
    1 Ratings
    3% above category average
    When I Work
    -
    Ratings
    Create succession plans/pools8.01 Ratings00 Ratings
    Candidate search7.01 Ratings00 Ratings
    Candidate development6.01 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of SumTotal (legacy) and When I Work
    Feature
    SumTotal (legacy)
    7.8
    2 Ratings
    9% above category average
    When I Work
    -
    Ratings
    Job Requisition Management8.02 Ratings00 Ratings
    Company Website Posting7.52 Ratings00 Ratings
    Publish to Social Media7.92 Ratings00 Ratings
    Job Search Site Posting8.52 Ratings00 Ratings
    Duplicate Candidate Prevention6.52 Ratings00 Ratings
    Applicant Tracking8.02 Ratings00 Ratings
    Notifications and Alerts8.52 Ratings00 Ratings
    Learning Management
    Comparison of Learning Management features of SumTotal (legacy) and When I Work
    Feature
    SumTotal (legacy)
    6.5
    1 Ratings
    8% below category average
    When I Work
    -
    Ratings
    Course authoring9.01 Ratings00 Ratings
    Course catalog or library4.01 Ratings00 Ratings
    Player/Portal10.01 Ratings00 Ratings
    Progress tracking & certifications6.01 Ratings00 Ratings
    Assignments6.01 Ratings00 Ratings
    Compliance management8.01 Ratings00 Ratings
    Learning administration4.01 Ratings00 Ratings
    Learning reporting & analytics5.01 Ratings00 Ratings
    Best Alternatives
    SumTotal (legacy)When I Work
    Small Businesses
    No answers on this topic
    7shifts
    Score9.5 out of 10
    Medium-sized Companies
    ClearCo
    Score7.9 out of 10
    No answers on this topic
    Enterprises
    Cornerstone Galaxy
    Score8.1 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    SumTotal (legacy)When I Work
    Likelihood to Recommend
    7.5
    (9 ratings)
    10.0
    (25 ratings)
    Likelihood to Renew
    6.0
    (5 ratings)
    10.0
    (1 ratings)
    Usability
    2.0
    (2 ratings)
    9.0
    (1 ratings)
    Support Rating
    3.0
    (2 ratings)
    8.7
    (19 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    SumTotal (legacy)When I Work
    Likelihood to Recommend
    Discontinued Products
    Very good for learning and development and training of employees. For Applicant tracking, recuirement, onboarding, and enablement, I prefer SAP SuccessFactors or Skillate. I also found that the SumTotal app is not very friendly on android and crashes sometimes and it is not optimized for mobile. Hence I end up never using it.
    Incentivized
    Read full review
    When I Work
    I recommend When I Work to those companies that are looking for a way to manage work schedules and want to increase the productivity of all employees. This is an important platform that would bring excellent results to small, medium and large companies. This is a constant monitoring system which allows employees to complete their tasks in the indicated time, When I Work sends automated alerts when an employee is not complying with their tasks and this allows us to know exactly the productivity we are having in each one of the sectors. It is an excellent platform for planning and administration of working hours, it has a very easy-to-use UI that allows schedules to be easily managed. Without a doubt, When I Work would be a perfect implementation for any sector or company, since it has a lot of potential to collect exact data on compliance with working hours.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Assign complete learning plans to users so they don't have to spend time searching for courses.
    • Export learner's transcripts so managers can easily see their employee's progress.
    • Embed Social Media feeds that are relevant to their business.
    Incentivized
    Read full review
    When I Work
    • When I Work allowed me to color-code each employee's schedule.
    • When I Work allowed me to show who was "off" during what time of day. This was essential for morale, as our event included 16-18 hour days, and I wanted to show that everyone had down time each day.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Reporting
    • Mass importing of manual checks to be issued in California
    • Ability to fund pay cards immediately
    • Perform gross-up calculations within the payroll system automatically
    Incentivized
    Read full review
    When I Work
    • You cannot view inactive employees on the app.
    • When pulling up the schedule on the app, it defaults to Tuesday when the screen is done loading.
    • If you pull up an individual's schedule it removes your default settings. For example, I have mine set to just my store, but if I need to see an employee's schedule it resets those defaults. You're always looking at the last schedule you pulled up.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I have transitioned from a position who supported the product to a position where I use the product. I continue to be impressed with the robustness of the product and how efficient it is. It is a user friendly software that can be used to navigate and accomplish tasks to meet organizational requirements.
    Incentivized
    Read full review
    When I Work
    It's a powerful tool for employee management and intuitive to use.
    Incentivized
    Read full review
    Usability
    Discontinued Products
    I do not find SumTotal to be intuitive. I feel we need to adjust our needs to meet the functionality available in the tool.
    Incentivized
    Read full review
    When I Work
    While it's one of the better apps, my only complaint is the icon layout of the dash; mouseover sometimes doesn't work for my system.
    Incentivized
    Read full review
    Support Rating
    Discontinued Products
    We have our own IT support to assist in SumTotal issues, however, we have had to log in cases directly. Support is mediocre at best.
    Incentivized
    Read full review
    When I Work
    Every time I contact When I Work staff with an issue, someone is there with a quick solution to my problem. I love the chat feature. I can continue to work on other things while the When I Work representative assists me.
    Incentivized
    Read full review
    Implementation Rating
    Discontinued Products
    No answers on this topic
    When I Work
    Make certain your team knows how to turn off alerts and utilise the system.
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    When I came to my company, they had been using a "light" LMS called Articulate. It was cheap and bare bones; i.e. not a lot of features, really just a platform to launch eLearning from and not real interface for student to utilize. When I began to overhaul the training department, this was one of the first things I changed. Articulate would only run courses built in their software, and the software was not 508 compliant. In addition, we had no ability to create learning plans, house transcripts, customize the interface, or manage the students. I made the choice to select and LMS that was a true LMS with all of the features that were critical to our clients' needs. Thus far, SumTotal has been able to support all of our needs, except one; mobile learning that is media rich
    Incentivized
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    When I Work
    When I Work seemed a bit easier to implement for our team and employees. When I Work had all the things we needed without a lot of the bells and whistles that we wouldn't really utilize. When I Work was also a bit more affordable for our budget. Overall, it was the better choice.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • Clean front-end user interface for easier course catalog management.
    • Reporting has been more difficult than previous LMS.
    • Audience building has more variables making it more difficult to manage.
    • Slower overall client turnaround due to admin side interface.
    Incentivized
    Read full review
    When I Work
    • Has cut down on the time I spend scheduling.
    • Makes estimating payroll simple.
    • Is convenient for staff to use because they can utilize it on their own device.
    • Allows for messaging as well, which helps get the word out about numerous things, not just scheduling issues.
    Incentivized
    Read full review
    ScreenShots

    SumTotal (legacy) Screenshots

    Screenshot of SumTotal Learning Management: Deliver the learning your organization needs including skilling/upskilling/reskilling, career planning & development. All delivered with our engaging learner experience across all modalities (desktop, tablet & mobile) and in the flow of workScreenshot of SumTotal Onboarding: Foster learning before day one with our robust onboarding solution. Build culture, complete necessary paperwork and begin the path to productivity for all your new and returning employees.Screenshot of SumTotal Performance: Performance management that meets the needs of today’s forward-thinking organizations. Align the goals and performance of your entire workforce with those of the broader organization for better business outcomes.Screenshot of SumTotal Succession: Make succession planning an organizational strength. SumTotal allows you to better understand your workforce now and better plan for your future with our intuitive succession planning tools.Screenshot of SumTotal Recruiting: A modern recruiting solution that delivers a powerful candidate experience, recruiter productivity, job matching and internal mobility.Screenshot of SumTotal Compensation: SumTotal makes compensation planning easier and less time consuming. Build a pay for performance culture that meets your organizations goals and objectives while keeping you competitive in the ever-changing marketplace.