TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tableau Cloud

    Score8.1 out of 10
    N/ATableau Cloud (formerly Tableau Online) is a self-service analytics platform that is fully hosted in the cloud. Tableau Cloud enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser or mobile device.

    $15

    per month per user

    Tableau Server

    Score7.5 out of 10
    N/ATableau Server allows Tableau Desktop users to publish dashboards to a central server to be shared across their organizations. The product is designed to facilitate collaboration across the organization. It can be deployed on a server in the data center, or it can be deployed on a public cloud.

    $12

    Per User Per Month

    Pricing
    Tableau CloudTableau Server
    Editions & Modules
    Tableau Viewer
    $15
    per month billed annually per user
    Enterprise Viewer
    $35
    per month billed annually per user
    Tableau Explorer
    $42
    per month billed annually per user
    Enterprise Explorer
    $70
    per month billed annually per user
    Tableau Creator
    $75
    per month billed annually per user
    Enterprise Creator
    $115
    per month billed annually per user
    Tableau+
    Contact Sales
    Viewer
    $12.00
    Per User Per Month
    Explorer
    $35.00
    Per User Per Month
    Creator
    $70.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Tableau CloudTableau Server
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Tableau CloudTableau Server
    Considered Both Products
    Tableau
    Chose Tableau Cloud
    Deployment time is less than Tableau Server. Configuring Tableau Online is managed by the Tableau Team, so there is less risk.
    Incentivized
    Chose Tableau Cloud
    Tableau Desktop is great because it has much more extensive capabilities. Tableau Prep is great for ETL. It makes it easy to aggregate multiple data sources, union, clean, etc. It is easy to QA within Prep, and takes a lot of the guesswork out of troubleshooting issues with …
    Incentivized
    Chose Tableau Cloud
    Tableau has a wider adoption than the competition. Tableau Online can support interfaces built on Tableau.
    Incentivized
    Chose Tableau Cloud
    Tableau Online is much better at presenting and visualizing and manipulating your data. While Host Analytics is second to none in data consolidation, Tableau has much greater flexibility in exploring that data.
    Incentivized
    Chose Tableau Cloud
    Both Tableau Online and BI solutions provide visualizations. In Power BI we choose the visualization first, then drag the data into it. In Tableau, we select the data and switch between visualizations on the fly. It’s easier to jump between visualizations in Tableau. Power BI …
    Incentivized
    Chose Tableau Cloud
    From an analyst point of view, Tableau is the most intuitive tool and it's really easy to use. It's simply the most convenient product and gives the biggest possibilities. Of course, it's more expensive and not all features are necessary for some users. I have chosen Tableau …
    Incentivized
    Tableau
    Chose Tableau Server
    The choice to use Tableau Server is really made for you if you already have adopted Tableau Desktop. If you're focused on an on-premise solution, Tableau is probably the way that you'll have to go. Looker and Mode are cloud-based (so is Tableau Online) and offer a true …
    Incentivized
    Key User Insights
    Would buy again
    96%
    Would buy again
    27 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    92%
    Delivers good value for the price
    22 Answers
    75%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    89%
    Happy with the feature set
    25 Answers
    88%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    71%
    Implementation went as expected
    5 Answers
    Features
    Tableau CloudTableau Server
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Tableau Cloud and Tableau Server
    Feature
    Tableau Cloud
    7.6
    74 Ratings
    7% below category average
    Tableau Server
    8.4
    95 Ratings
    3% above category average
    Pixel Perfect reports7.656 Ratings9.129 Ratings
    Customizable dashboards8.774 Ratings7.094 Ratings
    Report Formatting Templates6.663 Ratings9.081 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Tableau Cloud and Tableau Server
    Feature
    Tableau Cloud
    7.6
    74 Ratings
    5% below category average
    Tableau Server
    7.8
    95 Ratings
    3% below category average
    Drill-down analysis8.574 Ratings8.095 Ratings
    Formatting capabilities7.371 Ratings8.093 Ratings
    Integration with R or other statistical packages6.147 Ratings8.059 Ratings
    Report sharing and collaboration8.672 Ratings7.089 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Tableau Cloud and Tableau Server
    Feature
    Tableau Cloud
    7.8
    72 Ratings
    5% below category average
    Tableau Server
    7.2
    91 Ratings
    13% below category average
    Publish to Web8.668 Ratings8.085 Ratings
    Publish to PDF7.567 Ratings7.084 Ratings
    Report Versioning7.655 Ratings8.070 Ratings
    Report Delivery Scheduling8.559 Ratings8.077 Ratings
    Delivery to Remote Servers6.738 Ratings5.19 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Tableau Cloud and Tableau Server
    Feature
    Tableau Cloud
    7.9
    70 Ratings
    1% below category average
    Tableau Server
    8.3
    90 Ratings
    4% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.267 Ratings9.086 Ratings
    Location Analytics / Geographic Visualization8.366 Ratings8.085 Ratings
    Predictive Analytics7.857 Ratings8.064 Ratings
    Pattern Recognition and Data Mining7.26 Ratings8.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Tableau Cloud and Tableau Server
    Feature
    Tableau Cloud
    8.4
    69 Ratings
    1% below category average
    Tableau Server
    10.0
    95 Ratings
    16% above category average
    Multi-User Support (named login)8.363 Ratings10.093 Ratings
    Role-Based Security Model7.756 Ratings10.090 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.659 Ratings10.092 Ratings
    Report-Level Access Control8.87 Ratings10.01 Ratings
    Single Sign-On (SSO)8.754 Ratings10.062 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Tableau Cloud and Tableau Server
    Feature
    Tableau Cloud
    7.5
    59 Ratings
    3% below category average
    Tableau Server
    8.1
    79 Ratings
    4% above category average
    Responsive Design for Web Access7.457 Ratings10.077 Ratings
    Mobile Application7.744 Ratings7.061 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.851 Ratings7.068 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Tableau Cloud and Tableau Server
    Feature
    Tableau Cloud
    7.0
    41 Ratings
    10% below category average
    Tableau Server
    6.4
    46 Ratings
    19% below category average
    REST API8.136 Ratings8.040 Ratings
    Javascript API7.534 Ratings8.037 Ratings
    iFrames6.833 Ratings6.040 Ratings
    Java API5.729 Ratings5.57 Ratings
    Themeable User Interface (UI)6.735 Ratings6.19 Ratings
    Customizable Platform (Open Source)7.232 Ratings4.67 Ratings
    Best Alternatives
    Tableau CloudTableau Server
    Small Businesses
    Cyfe
    Score4 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Jaspersoft Community Edition
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Tableau CloudTableau Server
    Likelihood to Recommend
    8.9
    (76 ratings)
    8.0
    (111 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (20 ratings)
    Usability
    8.6
    (29 ratings)
    8.0
    (17 ratings)
    Availability
    -
    (0 ratings)
    9.0
    (9 ratings)
    Performance
    -
    (0 ratings)
    8.1
    (8 ratings)
    Support Rating
    8.7
    (20 ratings)
    3.0
    (18 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (4 ratings)
    Online Training
    -
    (0 ratings)
    9.0
    (9 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (13 ratings)
    Configurability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    8.0
    (49 ratings)
    5.1
    (79 ratings)
    Data Sources
    8.3
    (49 ratings)
    6.6
    (82 ratings)
    User Testimonials
    Tableau CloudTableau Server
    Likelihood to Recommend
    Tableau
    If you're using Tableau as the primary BI tool, then Tableau Cloud is well suited to publish and share the results with a wide(r) audience. It is well suited for various degrees of self-service proficiency, from pure consumers of analytical work to more advanced users who can use web editing for smaller or larger adjustments, and even for desktop power users who will publish their work to Tableau Cloud. It has many good ways to organize the content and make it easily accessible via search, favorites, folders, collections ("playlists for your data"), or history ("recents"). It might not be ideally suited if there are many on-prem sources to be used (even though there are options to connect them) or if you have very special requirements regarding custom server setup, which is limited in a shared cloud environment like Tableau Cloud.
    Incentivized
    Read full review
    Tableau
    Whole funnel and specific channel performance from upper to lower funnel metrics. The ability to view full channel performance for some time, such as weekly, monthly, or quarterly, has truly been monumental in how my team optimizes specific channels and campaigns. Daily performance tracking is a bit overwhelming, with load times and having to refresh specific live views over time. It can be challenging to do so at times, as extensive dashboards take much longer to load.
    Incentivized
    Read full review
    Pros
    Tableau
    • Tableau Online is completely cloud based and that's why the reports and dashboards are accessible even on the go. One doesn't always need to access the office laptop to access the reports.
    • The visualizations are interactive and one can quickly change the level at which they want to view the information. For example, one person might be more interested in looking at the country level performances rather than client level. This is intuitive and one doesn't need to create multiple reports for the same.
    • The feature to ask questions in plain vanilla English language is great and helpful. For quick adhoc fact checks one can simply type what they are looking for and the Natural Language Programming algorithms under the hood parse the query, interpret it and then fetch the results accordingly in a visual form.
    Incentivized
    Read full review
    Tableau
    • It's good at doing what it is designed for: accessing visualizations without having to download and open a workbook in Tableau Desktop. The latter would be a very inefficient method for sharing our metrics, so I am glad that we have Tableau Server to serve this function.
    • Publishing to Tableau Server is quick and easy. Just a few clicks from Tableau Desktop and a few seconds of publishing through an average speed network, and the new visualizations are live!
    • Seeing details on who has viewed the visualization and when. This is something particularly useful to me for trying to drive adoption of some new pages, so I really appreciate the granularity provided in Tableau Server
    Incentivized
    Read full review
    Cons
    Tableau
    • Can be a steep learning curve for new users
    • Modeling and building algorithms aren't always intuitive and take some testing/retesting to ensure it's working as it should
    • Inability to integrate easily with our HRIS platform. Reports are pulled from HRIS at various intervals and uploaded into Tableau
    Incentivized
    Read full review
    Tableau
    • Tableau Server has had some issue handling some of our larger data sets. Our extract refreshes fail intermittently with no obvious error that we can fix
    • Tableau Server has been hard to work with before they launched their new Rest API, which is also a little tricky to work with
    Incentivized
    Read full review
    Likelihood to Renew
    Tableau
    No answers on this topic
    Tableau
    It simply is used all the time by more and more people. Migrating to something else would involve lots of work and lots of training. The renewal fee being fair, it simply isn't worth migrating to a different tool for now.
    Incentivized
    Read full review
    Usability
    Tableau
    Based on comments from our clients, I awarded it this grade. Non-technical customers frequently compliment us on the ease with which they can utilize Tableau Online. Usability is rarely a source of contention amongst our customers. Few complaints have come from me as a user of our internal products.
    Incentivized
    Read full review
    Tableau
    Tableau Server takes training and experience in order to unlock the application's full potential. This is best handled by a qualified data scientist or data analytics manager. Tableau user interface layout, nomenclature, and command structure take time and training to become proficient with. Integration and connectivity require proper IT developer support.
    Incentivized
    Read full review
    Reliability and Availability
    Tableau
    No answers on this topic
    Tableau
    Our instance of Tableau Server was hosted on premises (I believe all instances are) so if there were any outages it was normally due to scheduled maintenance on our end. If the Tableau server ever went down, a quick restart solved most issues
    Read full review
    Performance
    Tableau
    No answers on this topic
    Tableau
    While there are definitely cases where a user can do things that will make a particular worksheet or dashboard run slowly, overall the performance is extremely fast. The user experience of exploratory analysis particularly shines, there's nothing out there with the polish of Tableau.
    Read full review
    Support Rating
    Tableau
    I have not had any issues that require customer support from Tableau at this time, which speaks well to Tableau. I have taken an online course with Tableau and it was very professional and well done, so based on that I would assume a similar level of quality for their customer service.
    Incentivized
    Read full review
    Tableau
    We have consistently had highly satisfactory results every time we've reached out for help. Our contractor, used for Tableau server maintenance and dashboard development is very technically skilled. When he hits a roadblock on how to do something with Tableau, the support staff have provided timely and useful guidance. He frequently compares it to Cognos and says that while Cognos has capabilities Tableau doesn't, the bottom line value for us is a no-brainer
    Incentivized
    Read full review
    In-Person Training
    Tableau
    No answers on this topic
    Tableau
    In our case, they hired a private third party consultant to train our dept. It was extremely boring and felt like it dragged on. Everything I learned was self taught so I was not really paying attention. But I do think that you can easily spend a week on the tool and go over every nook and cranny. We only had the consultant in for a day or two.
    Read full review
    Online Training
    Tableau
    No answers on this topic
    Tableau
    The Tableau website is full of videos that you can follow at your own pace. As a very small company with a Tableau install, access to these free resources was incredibly useful to allowing me to implement Tableau to its potential in a reasonable and proportionate manner.
    Read full review
    Implementation Rating
    Tableau
    No answers on this topic
    Tableau
    Implementation was over the phone with the vendor, and did not go particularly well. Again, think this was our fault as our integration and IT oversight was poor, and we made errors. Would they have happened had a vendor been onsite? Not sure, probably not, but we probably wouldn't have paid for that either
    Read full review
    Alternatives Considered
    Tableau
    In determining whether to go with Tableau Online versus Alteryx, two important factors stood out in determining our go-to solution. First, while Alteryx is an impressive tool for data cleansing, it did not stack up in terms of data visualization capabilities. Tableau, on the other hand, provided us everything we needed in terms of visualizing our data and analytics. The second factor is cost. Well neither solution would be considered cheap, Tableau was the more cost effective solution for our needs.
    Incentivized
    Read full review
    Tableau
    Today, if my shop is largely Microsoft-centric, I would be hard pressed to choose a product other than Power BI. Tableau was the visualization leader for years, but Microsoft has caught up with them in many areas, and surpassed them in some. Its ability to source, transform, and model data is superior to Tableau. Tableau still has the lead in some visualizations, but Power BI's rise is evidenced by its ever-increasing position in the leadership section of the Gartner Magic Quadrant.
    Incentivized
    Read full review
    Return on Investment
    Tableau
    • When we release new products, we are now able to quickly see data and toggle between current periods and previous to see performance
    • Generating new reports requires less IT time to build
    • Data can be shared across many different device types
    • We now have integration where our customers can extract data from our software more easily-this was a big ask from our customers
    Incentivized
    Read full review
    Tableau
    • Tableau does take dedicated FTE to create and analyze the data. It's too complex (and powerful) a product not to have someone dedicated to developing with it.
    • There are some significant setup for the server product.
    • Once sever setup is complete, it's largely "fire and forget" until an update is necessary. The server update process is cumbersome.
    Incentivized
    Read full review
    ScreenShots

    Tableau Server Screenshots

    Screenshot of Tableau Server interface and administration view 1.Screenshot of Tableau Server interface and administration view 2.Screenshot of Tableau Server permissions view.Screenshot of Tableau Services Manager (TSM) view 1.Screenshot of Tableau Services Manager (TSM) view 2.