TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tableau Cloud

    Score8.1 out of 10
    N/ATableau Cloud (formerly Tableau Online) is a self-service analytics platform that is fully hosted in the cloud. Tableau Cloud enables users to publish dashboards and invite colleagues to explore hidden opportunities with interactive visualizations and accurate data, from any browser or mobile device.

    $15

    per month per user

    Twitter Counter (discontinued)

    Score6.8 out of 10
    N/ATwitter Counter provided insights from Twitter for users from individuals to agencies and large corporations. Features included optimized tweet timing, audience insights and engagement, and competitor monitoring. The service is discontinued.N/A
    Pricing
    Tableau CloudTwitter Counter (discontinued)
    Editions & Modules
    Tableau Viewer
    $15
    per month billed annually per user
    Enterprise Viewer
    $35
    per month billed annually per user
    Tableau Explorer
    $42
    per month billed annually per user
    Enterprise Explorer
    $70
    per month billed annually per user
    Tableau Creator
    $75
    per month billed annually per user
    Enterprise Creator
    $115
    per month billed annually per user
    Tableau+
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Tableau CloudTwitter Counter (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Tableau CloudTwitter Counter (discontinued)
    Considered Both Products
    Tableau
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    27 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    22 Answers
    No answers on this topic
    Happy with the feature set
    89%
    Happy with the feature set
    25 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    14 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    Tableau CloudTwitter Counter (discontinued)
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Tableau Cloud and Twitter Counter (discontinued)
    Feature
    Tableau Cloud
    7.6
    74 Ratings
    7% below category average
    Twitter Counter (discontinued)
    -
    Ratings
    Pixel Perfect reports7.656 Ratings00 Ratings
    Customizable dashboards8.774 Ratings00 Ratings
    Report Formatting Templates6.663 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Tableau Cloud and Twitter Counter (discontinued)
    Feature
    Tableau Cloud
    7.6
    74 Ratings
    5% below category average
    Twitter Counter (discontinued)
    -
    Ratings
    Drill-down analysis8.574 Ratings00 Ratings
    Formatting capabilities7.371 Ratings00 Ratings
    Integration with R or other statistical packages6.147 Ratings00 Ratings
    Report sharing and collaboration8.672 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Tableau Cloud and Twitter Counter (discontinued)
    Feature
    Tableau Cloud
    7.8
    72 Ratings
    5% below category average
    Twitter Counter (discontinued)
    -
    Ratings
    Publish to Web8.668 Ratings00 Ratings
    Publish to PDF7.567 Ratings00 Ratings
    Report Versioning7.655 Ratings00 Ratings
    Report Delivery Scheduling8.559 Ratings00 Ratings
    Delivery to Remote Servers6.738 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Tableau Cloud and Twitter Counter (discontinued)
    Feature
    Tableau Cloud
    7.9
    70 Ratings
    1% below category average
    Twitter Counter (discontinued)
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)8.267 Ratings00 Ratings
    Location Analytics / Geographic Visualization8.366 Ratings00 Ratings
    Predictive Analytics7.857 Ratings00 Ratings
    Pattern Recognition and Data Mining7.26 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Tableau Cloud and Twitter Counter (discontinued)
    Feature
    Tableau Cloud
    8.4
    69 Ratings
    1% below category average
    Twitter Counter (discontinued)
    -
    Ratings
    Multi-User Support (named login)8.363 Ratings00 Ratings
    Role-Based Security Model7.756 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.659 Ratings00 Ratings
    Report-Level Access Control8.87 Ratings00 Ratings
    Single Sign-On (SSO)8.754 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Tableau Cloud and Twitter Counter (discontinued)
    Feature
    Tableau Cloud
    7.5
    59 Ratings
    2% below category average
    Twitter Counter (discontinued)
    -
    Ratings
    Responsive Design for Web Access7.457 Ratings00 Ratings
    Mobile Application7.744 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.851 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Tableau Cloud and Twitter Counter (discontinued)
    Feature
    Tableau Cloud
    7.0
    41 Ratings
    10% below category average
    Twitter Counter (discontinued)
    -
    Ratings
    REST API8.136 Ratings00 Ratings
    Javascript API7.534 Ratings00 Ratings
    iFrames6.833 Ratings00 Ratings
    Java API5.729 Ratings00 Ratings
    Themeable User Interface (UI)6.735 Ratings00 Ratings
    Customizable Platform (Open Source)7.232 Ratings00 Ratings
    Best Alternatives
    Tableau CloudTwitter Counter (discontinued)
    Small Businesses
    Cyfe
    Score4 out of 10
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Talkwalker by Hootsuite
    Score8.1 out of 10
    Enterprises
    Sisense
    Score6.9 out of 10
    1-Social
    Score5.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Tableau CloudTwitter Counter (discontinued)
    Likelihood to Recommend
    8.9
    (76 ratings)
    8.2
    (6 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (1 ratings)
    Usability
    8.6
    (29 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.7
    (20 ratings)
    5.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Data Sharing and Collaboration
    8.0
    (49 ratings)
    -
    (0 ratings)
    Data Sources
    8.3
    (49 ratings)
    -
    (0 ratings)
    User Testimonials
    Tableau CloudTwitter Counter (discontinued)
    Likelihood to Recommend
    Tableau
    If you're using Tableau as the primary BI tool, then Tableau Cloud is well suited to publish and share the results with a wide(r) audience. It is well suited for various degrees of self-service proficiency, from pure consumers of analytical work to more advanced users who can use web editing for smaller or larger adjustments, and even for desktop power users who will publish their work to Tableau Cloud. It has many good ways to organize the content and make it easily accessible via search, favorites, folders, collections ("playlists for your data"), or history ("recents"). It might not be ideally suited if there are many on-prem sources to be used (even though there are options to connect them) or if you have very special requirements regarding custom server setup, which is limited in a shared cloud environment like Tableau Cloud.
    Incentivized
    Read full review
    Discontinued Products
    Twitter Counter is the best tool for surveying your brand's and campaigns' performance. It gives a good statistical analysis. This analysis of tweets will help you to grow your account, determine when to tweet and what to tweet, and help you with overall growth. Though it is little difficult to understand (you have to navigate through all the features to learn the tool), once you learn it, it is easy to use. It will help you understand the market requirement.
    Read full review
    Pros
    Tableau
    • Tableau Online is completely cloud based and that's why the reports and dashboards are accessible even on the go. One doesn't always need to access the office laptop to access the reports.
    • The visualizations are interactive and one can quickly change the level at which they want to view the information. For example, one person might be more interested in looking at the country level performances rather than client level. This is intuitive and one doesn't need to create multiple reports for the same.
    • The feature to ask questions in plain vanilla English language is great and helpful. For quick adhoc fact checks one can simply type what they are looking for and the Natural Language Programming algorithms under the hood parse the query, interpret it and then fetch the results accordingly in a visual form.
    Incentivized
    Read full review
    Discontinued Products
    • Something very comfortable is that you do not have to open another account, just with the username on Twitter access to the tool and you can see the evolution of the profile every day, I can see if the number of users increased or not.
    • In addition, I can observe data of my followers, the data of who I follow, and something very important: I can see my tweets and compare data.
    • its interface allows to observe weekly, monthly and if desired data and for a better analysis a quarterly of all this data.
    • In terms of analysis, we use it to achieve media monitoring work in a political campaign. This allowed us to evaluate and verify the strategy that was used was the correct one.
    • It is a simple, easy to use tool.
    Incentivized
    Read full review
    Cons
    Tableau
    • Can be a steep learning curve for new users
    • Modeling and building algorithms aren't always intuitive and take some testing/retesting to ensure it's working as it should
    • Inability to integrate easily with our HRIS platform. Reports are pulled from HRIS at various intervals and uploaded into Tableau
    Incentivized
    Read full review
    Discontinued Products
    • Inaccurate Prediction: Twitter predictions are usually ineffective. For instance, Twitter Counter has always wrongly predicted the number of Twitter followers we will gain from a Twitter campaign or at a certain date.
    • Poor customer support; Takes an average of two weeks to get a response from Twitter support. There is also no Live help desk team to talk to when you need an immediate assistance.
    Incentivized
    Read full review
    Likelihood to Renew
    Tableau
    No answers on this topic
    Discontinued Products
    it is not complicated to use, ideal to have an image of the account, in a short time. You can predict the future if you consider that you have a good strategy.
    Incentivized
    Read full review
    Usability
    Tableau
    Based on comments from our clients, I awarded it this grade. Non-technical customers frequently compliment us on the ease with which they can utilize Tableau Online. Usability is rarely a source of contention amongst our customers. Few complaints have come from me as a user of our internal products.
    Incentivized
    Read full review
    Discontinued Products
    in general it is a tool not very complicated, it is more difficult for those who do not master the English language, but even without mastering the language in its free phase you can immediately interpret the data it offers.
    Incentivized
    Read full review
    Support Rating
    Tableau
    I have not had any issues that require customer support from Tableau at this time, which speaks well to Tableau. I have taken an online course with Tableau and it was very professional and well done, so based on that I would assume a similar level of quality for their customer service.
    Incentivized
    Read full review
    Discontinued Products
    I have not used it so far I have not used it so far
    Incentivized
    Read full review
    Implementation Rating
    Tableau
    No answers on this topic
    Discontinued Products
    it is important to have some knowledge about market statistics
    Incentivized
    Read full review
    Alternatives Considered
    Tableau
    In determining whether to go with Tableau Online versus Alteryx, two important factors stood out in determining our go-to solution. First, while Alteryx is an impressive tool for data cleansing, it did not stack up in terms of data visualization capabilities. Tableau, on the other hand, provided us everything we needed in terms of visualizing our data and analytics. The second factor is cost. Well neither solution would be considered cheap, Tableau was the more cost effective solution for our needs.
    Incentivized
    Read full review
    Discontinued Products
    I've used AgoraPulse and Hootsuite for analytics in the past. For a small organization that needs to keep a relatively tight budget control while still being able to delve into its analytics over the past year, Twitter Counter has the edge over AgoraPulse and Hootsuite. Both require much higher monthly payments for analytics that cover that length of time. Twitter Counter doesn't try to be an all-in-one solution, and in that regard, it stands out for reporting, especially for smaller organizations that do not need the full functionality of more expensive AgoraPulse or Hootsuite packages.
    Incentivized
    Read full review
    Return on Investment
    Tableau
    • When we release new products, we are now able to quickly see data and toggle between current periods and previous to see performance
    • Generating new reports requires less IT time to build
    • Data can be shared across many different device types
    • We now have integration where our customers can extract data from our software more easily-this was a big ask from our customers
    Incentivized
    Read full review
    Discontinued Products
    • Can add and easily switch between 10 different accounts and will have full access to all features.
    • Data analytics helped in growing your account and attracts followers.
    Incentivized
    Read full review
    ScreenShots