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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    ThreatLocker

    Score8.8 out of 10
    N/AThreatLocker Inc. is a security platform used to stop misuse and vulnerable software as well as control application elevation, storage and network traffic.N/A
    Pricing
    TeamViewerThreatLocker
    Editions & Modules
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    No answers on this topic
    Offerings
    Pricing Offerings
    TeamViewerThreatLocker
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Contact vendor for pricing information.
    More Pricing Information
    Community Pulse
    TeamViewerThreatLocker
    Considered Both Products
    TeamViewer
    No answer on this topic
    ThreatLocker
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    388 Answers
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    358 Answers
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    422 Answers
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    291 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    359 Answers
    100%
    Implementation went as expected
    10 Answers
    Features
    TeamViewerThreatLocker
    Security
    Comparison of Security features of TeamViewer and ThreatLocker
    Feature
    TeamViewer
    8.8
    76 Ratings
    3% above category average
    ThreatLocker
    -
    Ratings
    Role-based user permissions8.877 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of TeamViewer and ThreatLocker
    Feature
    TeamViewer
    8.9
    561 Ratings
    6% above category average
    ThreatLocker
    -
    Ratings
    File transfer8.8529 Ratings00 Ratings
    Instant message8.8489 Ratings00 Ratings
    Access to sleeping/powered-off computers7.7373 Ratings00 Ratings
    Session record8.4383 Ratings00 Ratings
    Annotations8.2151 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of TeamViewer and ThreatLocker
    Feature
    TeamViewer
    7.9
    56 Ratings
    2% below category average
    ThreatLocker
    -
    Ratings
    Third-party software integrations7.956 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of TeamViewer and ThreatLocker
    Feature
    TeamViewer
    8.6
    89 Ratings
    6% above category average
    ThreatLocker
    -
    Ratings
    Attended device access9.188 Ratings00 Ratings
    Unattended device access8.785 Ratings00 Ratings
    Mobile device access8.278 Ratings00 Ratings
    Virtual device access8.575 Ratings00 Ratings
    Multiple-display support8.676 Ratings00 Ratings
    Multiple concurrent sessions8.478 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of TeamViewer and ThreatLocker
    Feature
    TeamViewer
    -
    Ratings
    ThreatLocker
    7.4
    8 Ratings
    14% below category average
    Anti-Exploit Technology00 Ratings8.28 Ratings
    Endpoint Detection and Response (EDR)00 Ratings7.37 Ratings
    Centralized Management00 Ratings8.28 Ratings
    Hybrid Deployment Support00 Ratings8.35 Ratings
    Infection Remediation00 Ratings5.87 Ratings
    Vulnerability Management00 Ratings7.36 Ratings
    Malware Detection00 Ratings6.88 Ratings
    Best Alternatives
    TeamViewerThreatLocker
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    SentinelOne Singularity
    Score9 out of 10
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.4 out of 10
    BlackBerry Protect (CylancePROTECT)
    Score9.1 out of 10
    Enterprises
    BeyondTrust Remote Support
    Score8.4 out of 10
    ESET PROTECT
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeamViewerThreatLocker
    Likelihood to Recommend
    8.7
    (619 ratings)
    8.8
    (10 ratings)
    Likelihood to Renew
    8.1
    (68 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (59 ratings)
    8.7
    (6 ratings)
    Availability
    9.1
    (6 ratings)
    10.0
    (1 ratings)
    Performance
    9.1
    (6 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.2
    (51 ratings)
    10.0
    (1 ratings)
    In-Person Training
    9.1
    (2 ratings)
    10.0
    (1 ratings)
    Online Training
    9.1
    (4 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    8.6
    (173 ratings)
    10.0
    (1 ratings)
    Configurability
    8.3
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (6 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    8.9
    (6 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    9.1
    (6 ratings)
    10.0
    (1 ratings)
    User Testimonials
    TeamViewerThreatLocker
    Likelihood to Recommend
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    ThreatLocker
    Threatlocker does exactly as it advertises. I would recommend it to anyone seeking a comprehensive solution for managing software approvals. It is also very easy to use with an online support team, or Cyberheros, as they call it, that is very quick and responsive. The preset programs are also a nice touch, making deployment easy.
    Incentivized
    Read full review
    Pros
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    ThreatLocker
    • Application whitelisting.
    • Unified audits of everything network & application.
    • Clean and concise portal to manage the same.
    • Dynamic ability to allow users to request more apps.
    • Security and a sense of complete control.
    Incentivized
    Read full review
    Cons
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    ThreatLocker
    • When running the Unified Audit, I like to use certain filters. I wish there as a way to save those filters, so I don't have to select them every time I do a Unified Audit.
    Incentivized
    Read full review
    Likelihood to Renew
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    ThreatLocker
    ThreaLocker has done its job and has prevented malware from executing. It has stopped an encryption process once already. It has kept a user from going to a bad website. He tried twice and was wondering why he was getting an error message from ThreatLocker and ESET both.
    Incentivized
    Read full review
    Usability
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    ThreatLocker
    Technician and Analyst alike will love this tool as long as they learn to use it. They have fantastic study material that breaks everything down on it where to find settings and how to best manage the tool. End users are the only complaints we get only because they sometimes don't understand that installing a PDF convertor that is labeled as Free on the internet isn't always in their best interest.
    Read full review
    Reliability and Availability
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    ThreatLocker
    There is rarely ever an outage. I have seen slowness in ThreatLocker service. But that is very rare too!
    Incentivized
    Read full review
    Performance
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    ThreatLocker
    ThreatLocker is always available. The admin's console loads very fast and report runs almost instantly. It does not interfere with operating system.
    Incentivized
    Read full review
    Support Rating
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    ThreatLocker
    You can email, call or do online chat with tech support. I love their online chat. They are quick and friendly. Also, if you need to show them something, you can give the chat technician permission from your Chat box to allow the tech access to your computer. They also can pull out your admin console on their side. They can look at your "Unified Audit" log and see the same thing that you can. They have a good KnowledgeBase that you can look for answers. They have what is called "ThreatLocker University" where you can go through tutorials and take tests.
    Incentivized
    Read full review
    In-Person Training
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    ThreatLocker
    The owners and co-founders work with you through Zoom Meetings. They walk you through how to use and setup ThreatLocker. They also have webinars. You also can go through ThreatLocker University online training.
    Incentivized
    Read full review
    Online Training
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    ThreatLocker
    Using ThreatLocker University online training is very easy and informative. You take online tests to see how well you learned the material. It is great!
    Incentivized
    Read full review
    Implementation Rating
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    ThreatLocker
    ThreatLocker is a family ran business. The owners, co-founders work with you to ensure you are up and running as quickly as possible. They went to ensure your success with ThreatLocker.
    Incentivized
    Read full review
    Alternatives Considered
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    ThreatLocker
    Prior to buying ThreatLocker, we evaluated Tanium's whitelisting module. We felt that ThreatLocker's method of baselining existing applications and comparing them to known IoC's made for an easier implementation. To be fair, this was solely based on demonstrations by each vendor and not by actual PoC's. The implementation for ThreatLocker went smoothly and we have very few issues with the product that require support intervention. When support is needed, it is readily available via chat.
    Incentivized
    Read full review
    Scalability
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    ThreatLocker
    ThreatLocker is very easy to add new ThreatLocker agents on computers and servers. It is very easy to do. You can install an agent on a computer or server in about 2 minutes or less.
    Incentivized
    Read full review
    Return on Investment
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    ThreatLocker
    • Allowed us to deliver zero-trust at an affordable cost
    • Can be managed with existing skillset
    • Most cost effective application control for small businesses
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.

    ThreatLocker Screenshots

    Screenshot of ThreatLocker