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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TeamViewer

    Score8.6 out of 10
    N/ATeamviewer offers secure remote access, IT support and device management on a scalable platform. It speeds up problem resolution, reduces downtime and enhances control through automation, unattended access and complete visibility of every device and location.

    $299

    per year

    Ubuntu

    Score8.2 out of 10
    N/AUbuntu Linux is a Linux-based operating system for personal computers, tablets and smartphones. There is also a Server version which is used on physical or virtual servers in the data center.N/A
    Pricing
    TeamViewerUbuntu
    Editions & Modules
    Remote Access
    $24.90
    per month (billed annually) 1 Licensed User
    Business
    $50.90
    per month (billed annually) 1 Licensed User
    Premium
    $102.90
    per month (billed annually) 15 Licensed Users
    Corporate
    $206.90
    per month (billed annually) 30 Licensed Users
    No answers on this topic
    Offerings
    Pricing Offerings
    TeamViewerUbuntu
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    TeamViewerUbuntu
    Considered Both Products
    TeamViewer
    Chose TeamViewer
    CloudRerry Remote Assistant has some of the same functions as TeamViewer, but the interface is slightly more limited, and there are some features that don't work completely. One excellent feature that TeamViewer has is that computers can be shut down remotely and automatically …
    Incentivized
    Canonical Ltd
    Chose Ubuntu
    TeamViewer is really useful for remote deployments on Ubuntu in most of our projects
    Incentivized
    Key User Insights
    Would buy again
    88%
    Would buy again
    390 Answers
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    88%
    Delivers good value for the price
    360 Answers
    100%
    Delivers good value for the price
    24 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    424 Answers
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    292 Answers
    100%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    359 Answers
    100%
    Implementation went as expected
    22 Answers
    Features
    TeamViewerUbuntu
    Security
    Comparison of Security features of TeamViewer and Ubuntu
    Feature
    TeamViewer
    8.8
    78 Ratings
    3% above category average
    Ubuntu
    -
    Ratings
    Role-based user permissions8.879 Ratings00 Ratings
    Remote Administration
    Comparison of Remote Administration features of TeamViewer and Ubuntu
    Feature
    TeamViewer
    8.9
    563 Ratings
    6% above category average
    Ubuntu
    -
    Ratings
    File transfer8.8531 Ratings00 Ratings
    Instant message8.8491 Ratings00 Ratings
    Access to sleeping/powered-off computers7.7375 Ratings00 Ratings
    Session record8.4385 Ratings00 Ratings
    Annotations8.2153 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of TeamViewer and Ubuntu
    Feature
    TeamViewer
    7.9
    58 Ratings
    2% below category average
    Ubuntu
    -
    Ratings
    Third-party software integrations7.958 Ratings00 Ratings
    Remote Access
    Comparison of Remote Access features of TeamViewer and Ubuntu
    Feature
    TeamViewer
    8.6
    91 Ratings
    5% above category average
    Ubuntu
    -
    Ratings
    Attended device access9.190 Ratings00 Ratings
    Unattended device access8.787 Ratings00 Ratings
    Mobile device access8.280 Ratings00 Ratings
    Virtual device access8.577 Ratings00 Ratings
    Multiple-display support8.578 Ratings00 Ratings
    Multiple concurrent sessions8.480 Ratings00 Ratings
    Best Alternatives
    TeamViewerUbuntu
    Small Businesses
    LogMeIn Rescue
    Score8.2 out of 10
    CentOS Linux
    Score9 out of 10
    Medium-sized Companies
    BeyondTrust Remote Support
    Score8.6 out of 10
    IBM AIX
    Score9.5 out of 10
    Enterprises
    BeyondTrust Remote Support
    Score8.6 out of 10
    Red Hat Enterprise Linux (RHEL)
    Score9.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TeamViewerUbuntu
    Likelihood to Recommend
    8.7
    (621 ratings)
    7.6
    (47 ratings)
    Likelihood to Renew
    8.1
    (68 ratings)
    6.0
    (2 ratings)
    Usability
    9.0
    (59 ratings)
    9.5
    (2 ratings)
    Availability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Performance
    9.1
    (6 ratings)
    -
    (0 ratings)
    Support Rating
    9.2
    (51 ratings)
    8.6
    (6 ratings)
    In-Person Training
    9.1
    (2 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (4 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.6
    (174 ratings)
    9.0
    (1 ratings)
    Configurability
    8.3
    (5 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (5 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (6 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (6 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (6 ratings)
    -
    (0 ratings)
    User Testimonials
    TeamViewerUbuntu
    Likelihood to Recommend
    TeamViewer
    I would definitely recommend it, and that's why I've stuck with it so long: continuous improvement. Now AI has fully embraced it to help with faster monitoring and Troubleshooting, saving me a huge amount of time and effort. Affordable to use for both personal and Professional work to assist colleagues from different workstations.
    Read full review
    Canonical Ltd
    If somebody whishes to be an IT professional, learning the basics of Linux is amust. Ubuntu [Linux] is one of the most beginner-friendly, widely supported, easy-to-use-relative-to-the-fact-that-its-still-linux OS on the market. As somebody who learned the basics of UNIX/LINUX on Ubuntu, it was a very good experience. It is customizable, has a lot of improvements over the years, and live up to be a viable alternative to any modern OS in 2021 as well.
    Incentivized
    Read full review
    Pros
    TeamViewer
    • It is secure and eliminates the need for VPN for remote users.
    • It offers a 2FA to insure that security is strong for our system.
    • Can save time with file transfer syncs for labels, batches and other files.
    • It supports multi device and cross platform usage within our warehouse.
    Incentivized
    Read full review
    Canonical Ltd
    • PACKAGE MANAGEMENT. You can update everything - OS installed software, you name it with either a few clicks in a GUI or a single command.
    • No bloatware.
    • No need for antivirus software.
    • Certainly the price is right.
    • My 83 year old grandmother has been using it - and because of this I rarely need to provide tech support. But I still visit my grandmother.
    • You can choose from a variety of user interfaces or rock it in the terminal.
    • Generally speaking, Ubuntu is as polished an OS as any you might pay for.
    Incentivized
    Read full review
    Cons
    TeamViewer
    • MFA could be a lot better when connecting to the remote device. If a phone is added to security for the remote worker, then the admin cannot use Easy Access to access the device without interaction with the remote worker. Admins should have access to remote devices via other MFA methods.
    • App updates sometimes cause unstable status and computer must be restarted.
    • OS updates often require additional user interaction before completing the sign-in process, leaving TeamViewer in an incomplete startup state and preventing the Remote Worker from accessing the device. An admin then has to remote into the device using another remote desktop access tool (Apple Remote Desktop, for instance) and bypass the user interaction screens, which allows the login process to complete and TeamViewer to start up fully. It would be best if the TeamViewer Host could connect even when the OS is prompting for user interaction (e.g., clicking OK on modal dialog boxes post-update).
    Incentivized
    Read full review
    Canonical Ltd
    • The repository system could be a little better, as some of the software needed is not easily available there.
    • Ubuntu sometimes does not play nicely or easily with some modern firmwares.
    • Some people report slow responses with newer versions of Ubuntu, although we have not experienced any.
    Incentivized
    Read full review
    Likelihood to Renew
    TeamViewer
    We need this tool in our day to day business. It is what we do all day remoting into clients devices. In this day and age we can access devices all over the world as long as we have secure internet connection. It certainly saves money in gas, and even if you are away you can help.
    Incentivized
    Read full review
    Canonical Ltd
    While it works, we're finding that SNAP is getting more and more annoying, so we're probably going to migrate to Debian.
    Incentivized
    Read full review
    Usability
    TeamViewer
    TeamViewer is a reliable and really strong tool for accessing remote IT platforms secure and fast. We don't know any product that provide us such strong functionality to make our life as a internationally recognized MES provider with DIAMES with an international clientele so easy. We look forward for any new TeamViewer functionality that supports us even more.
    Incentivized
    Read full review
    Canonical Ltd
    I gave it 10 out of 10 because it allows me to do the work I need on a server, such as running a website and database, and making developments. In addition, thanks to its easy and useful interface during installation, it can be easily installed. In addition, thanks to its easily accessible documents, when a problem occurs, it can be solved easily and quickly.
    Incentivized
    Read full review
    Reliability and Availability
    TeamViewer
    TeamViewer has always been available when we needed to use it. We have not noticed any outages or periods where the software functions were unavailable.
    Incentivized
    Read full review
    Canonical Ltd
    No answers on this topic
    Performance
    TeamViewer
    TeamViewer performance has always been very good. Pages load quickly and we can see what the remote engineers are doing on the computer in real time. This is very beneficial for our own technicians and engineers and helps their learning curve. Troubleshooting is much easier with TeamViewer. We have not noticed and lagging of our computers while using TeamViewer.
    Incentivized
    Read full review
    Canonical Ltd
    No answers on this topic
    Support Rating
    TeamViewer
    the few times i have had to contact teamviewer support, they were very responsive and give me quick answers and seemed to understand my problems quickly and easily. I did not have to sit on the phone for hours on hold or get passed around to multiple phone support techs before finding a solution to my issues, so i would rate their support very highly.
    Incentivized
    Read full review
    Canonical Ltd
    We did not use the managed commercial support, but instead relied on community forums and official documentation. Ubuntu is very well documented across both instructional documentation from the developers themselves as well as informal support forums [ServerFault, YCombinator, Reddit]. It's easy enough to find an answer to any question you may have
    Incentivized
    Read full review
    In-Person Training
    TeamViewer
    As expected without any problem! Alternate in-person training is another efficient way to learn how a product works. There are many third party supporters for TeamViewer courses available that can give additional ideas how to use TeamViewer for specific functions and features as we did require in respect of our usage.
    Incentivized
    Read full review
    Canonical Ltd
    No answers on this topic
    Online Training
    TeamViewer
    I have never used the online training either. I have watched a few informational videos that were helpful when learning how to do a specific procedure within TeamViewer and get the most out of the software by utilizing one of the many features that are available with the software. Again, 5 if for neutral.
    Read full review
    Canonical Ltd
    No answers on this topic
    Implementation Rating
    TeamViewer
    TeamViewer installation and deployment to other devices is pretty straightforward and does not require much technical know-how. This makes ease of use attractive when supporting both new and existing clients with limited technical knowledge. I think ease of use is a huge factor in getting new clients. TeamViewer handles that extremely well.
    Incentivized
    Read full review
    Canonical Ltd
    It was all pretty much automatic for our use cases. It integrates nicely with Laravel Forge, which is our primary use case.
    Incentivized
    Read full review
    Alternatives Considered
    TeamViewer
    TeamViewer's cost is much lower than that of other solutions, and its security is far superior to RemotePC's. TeamViewer is also a request-based remote session manager, unlike other software that allows indefinite connection time. TeamViewer's free version makes it even better for one end of the group to find support, while the other end has the paid version.
    Incentivized
    Read full review
    Canonical Ltd
    Windows 10: Expensive, with more security problems, more difficult to keep updated and less variety of free / open source applications. Its use encourages bad information security practices. OpenSuse Linux: A different distribution at source (Suse Linux), use of rpm packages (with fewer repositories and incompatible with Ubuntu Linux dpkg packages), and whose main objective is to be a "testing ground" for its paid version / professional, SUSE enterprise Linux.
    Incentivized
    Read full review
    Scalability
    TeamViewer
    Stay up working. Easy to connect and disconnect. easy way to transfer files to another desktop
    Incentivized
    Read full review
    Canonical Ltd
    No answers on this topic
    Return on Investment
    TeamViewer
    It took about 3 months.
    • Customer Support of our business has become more interactive with customers, leading to faster resolution of their problems.
    • Remotely accessing devices in our office allows employees to stay productive while working from home.
    • TeamViewer helps us to collaborate with other firms for projects we're doing.
    Incentivized
    Read full review
    Canonical Ltd
    • Systems administration with Ubuntu is easy with little deep knowledge about it. Docs and community publications are great resources for any task you need to perform on any Ubuntu server and the organization can save several salaries of specialized sys admins in favor of more active roles.
    • Having been an Ubuntu user for many years personally, setting up new Ubuntu servers on my organization came with zero cost for me. I just deployed one instance from my hosting/cloud provider and started working right after it was running, no need to ask support or hire new staff for these tasks.
    • Replacing paid options with Ubuntu have also saved thousands of dollars on Windows Server licenses. I've migrated Windows/SQL Server based systems to Ubuntu/MySQL/PostgreSQL several times during my career and saved about USD 5000/year in licenses to many of them.
    Incentivized
    Read full review
    ScreenShots

    TeamViewer Screenshots

    Screenshot of how TeamViewer lets users connect to devices and provide remote support.Screenshot of AI, automation and remediation.Screenshot of the interface to monitor and manage devices proactively.Screenshot of some of TeamViewer's integrations.