ThunderTix vs. Ticketleap

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ThunderTix
Score 9.1 out of 10
Small Businesses (1-50 employees)
Event ticketing software for the performing arts and live performances with both reserved seating and general admission. Supports a variety of season subscriptions at the same venue (or across multiple venues) including the full season, mini-season, or flex passes with voucher codes. Subscribers can be renewed for the next season in their same seats using an automated renewal process. The software is also a fundraising platform used to receive donations and track donors, with an included…
$20
per month
Ticketleap
Score 3.0 out of 10
N/A
Patron Technology offers and supports Ticketleap since the late 2017 acquisition. Ticketleap provides an event website with social sharing tools, and ticket processing capabilities.N/A
Pricing
ThunderTixTicketleap
Editions & Modules
General Admission
$20
per month ticket
Reserved Seating
$25
per month ticket
Enterprise
$175
per month ticket
No answers on this topic
Offerings
Pricing Offerings
ThunderTixTicketleap
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsBoth the General Admission and Reserved Seating plans include the first 20 tickets processed each month. Additional tickets are $1 and $1.25 respectively. The Enterprise plan includes the first 100 tickets processed and each additional ticket is $1.75.
More Pricing Information
Community Pulse
ThunderTixTicketleap
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
ThunderTixTicketleap
Virtual Event
Comparison of Virtual Event features of Product A and Product B
ThunderTix
9.0
3 Ratings
11% above category average
Ticketleap
-
Ratings
Registration, RSVP, and ticketing9.13 Ratings00 Ratings
Email marketing9.11 Ratings00 Ratings
Audience engagement9.12 Ratings00 Ratings
Event analytics8.83 Ratings00 Ratings
Best Alternatives
ThunderTixTicketleap
Small Businesses
OneCause
OneCause
Score 9.2 out of 10
Whova
Whova
Score 9.0 out of 10
Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Whova
Whova
Score 9.0 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.3 out of 10
Whova
Whova
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ThunderTixTicketleap
Likelihood to Recommend
9.1
(7 ratings)
3.0
(2 ratings)
Likelihood to Renew
9.1
(1 ratings)
-
(0 ratings)
Usability
9.1
(1 ratings)
-
(0 ratings)
Support Rating
9.1
(2 ratings)
-
(0 ratings)
Implementation Rating
9.1
(1 ratings)
-
(0 ratings)
User Testimonials
ThunderTixTicketleap
Likelihood to Recommend
ThunderTix
The capability to check in customers using a simple phone app allows offloading a lot of box office tasks to unskilled ushers and volunteers. It's just circumspect for all our ticketing needs.
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Patron Technology
Ideally suited for non-profits or small organizations that want to retain as much of their ticket revenues as possible, AND reduce the impact of fees on their patrons. You would also need to be EXTRA careful when setting up, it's hard to correct mistakes after the fact. e.g. not being able to change the order tickets are displayed, I literally had to delete tickets and re-enter them as new tickets to get them in the desired order
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Pros
ThunderTix
  • Thundertix is a WONDERFUL price that allows us to sell more tickets and increase our profits. The pricing of Thundertix is lower cost than anything else in the market.
  • Thundertix is always innovating and adding to features relevant to the current market.
  • Thundertix has great customer service, especially if you are willing to pay the premium price for over the phone customer support.
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Patron Technology
  • Their fee structure is very competitive, particularly for tickets that are $5 or less
  • Provides some flexibility with registration questions and specific ticket types
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Cons
ThunderTix
  • For the money, I honestly don't have a single critique. Some of the larger companies offer a few more features, but we believe that most of those bells and whistles are not worth a significant increase in price.
  • Our venue is a 160 seat venue. Thundertix is ideal for this. I do not know how Thundertix would translate to a 15,000 venue. It is not what we deal with. We are involved in some higher ticket events, but those are all General Admission so I do not have to deal with 15,000 reserved seats.
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Patron Technology
  • I think prtintable tickets when needed are currently not good, full page per ticket, ouch
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Likelihood to Renew
ThunderTix
We have been with them for over a decade and have no interest in leaving.
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Patron Technology
No answers on this topic
Usability
ThunderTix
ThunderTix is designed to work where you need it to work regardless of device or platform.
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Patron Technology
No answers on this topic
Support Rating
ThunderTix
They are quick to respond to both calls and email. They also have a robust online set of documentation and tools that offer the possibility of finding your own answer. But, even if you don't use it, ThunderTix never asks the "did you check our online resources" questions. They never complain about emails or calls. They are there to help and do a fantastic job!
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Patron Technology
No answers on this topic
Implementation Rating
ThunderTix
It was an easy transition that took less than a month from planning to implementation
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Patron Technology
No answers on this topic
Alternatives Considered
ThunderTix
AudienceView has some of the oldest and least efficient user interfaces I have ever seen. Theres 5 different websites for the same account to access different things that are all interlinked and need to be accessed together. Ticket Spice charges a higher per ticket cost for most ticket price ranges. ThunderTix is a flat rate while ticket spice is a percentage.
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Patron Technology
Since Eventbrite changed their plans and how they charge for using their platform, it would have cost us a lot more to keep using it for a small number of events each year. Ticketleap was great because their fee assessments are lower than any other platform we could find, and with the ability to pass those on to the patron...we lowered the financial impact on those buyers as well.
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Return on Investment
ThunderTix
  • It has greatly increased online sales
  • We are break even but with only 1 event ran so far
  • It has made teaching box office sellers easy
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Patron Technology
  • Increase profitability
  • Reduced efficiencies
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ScreenShots

ThunderTix Screenshots

Screenshot of an interactive dashboard comparing sales month-over-month. This offers insight on orders, tickets, coupons, comps, merchandise, gift cards, shipping, and fees.Screenshot of the Event Manager is used to access and manage events and recurring performances.Screenshot of Custom seating charts are built to mimic the layout of each individual venue and space.Screenshot of the integration with payment terminals, that includes payments with both chip and tap for increased security. Integration with both Square and Stripe payment gateways and terminals.Screenshot of a gift card, where the customers can schedule delivery with a custom message for the recipient for special occasions. Gift cards can also be used to track customer credits.Screenshot of barcode scanning in the ThunderTix App, included for both iOS and Android for rapid scanning of barcoded tickets at the doors of event. No additional hardware is required.