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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Trakstar Hire

    Score8 out of 10
    N/ATrakstar Hire (formerly RecruiterBox) is a cloud-based ATS boasting a suite of features: a centralized candidate database, batch or mass communication with potential candidates via multiple channels such as email or by leveraging its integration with social networking sites (e.g. LinkedIn), instantaneous posting to multiple job boards, a customizable career page, resume parsing and bulk uploading, and customizable applications including questionnaires. Feedback sharing is facilitated by allowing…N/A

    TriNet HR Plus

    Score4.2 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Pricing
    Trakstar HireTriNet HR Plus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Trakstar HireTriNet HR Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Trakstar HireTriNet HR Plus
    Considered Both Products
    Mitratech
    No answer on this topic
    TriNet
    Chose TriNet HR Plus
    Currently we switched to ADP because it offers more growth opportunity for our HR needs. ADP simplifies requesting time off, viewing pay stubs, clocking in and out with the option of doing it by location. It also makes uploading company policy documents and making sure everyone …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    6 Answers
    89%
    Would buy again
    89 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    6 Answers
    89%
    Delivers good value for the price
    83 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    6 Answers
    91%
    Happy with the feature set
    91 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    84%
    Lived up to sales and marketing promises
    64 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    90%
    Implementation went as expected
    69 Answers
    Features
    Trakstar HireTriNet HR Plus
    Recruiting / ATS
    Comparison of Recruiting / ATS features of Trakstar Hire and TriNet HR Plus
    Feature
    Trakstar Hire
    8.5
    11 Ratings
    7% above category average
    TriNet HR Plus
    5.8
    29 Ratings
    31% below category average
    Job Requisition Management8.410 Ratings5.122 Ratings
    Company Website Posting9.29 Ratings6.118 Ratings
    Publish to Social Media7.37 Ratings5.116 Ratings
    Job Search Site Posting7.58 Ratings5.118 Ratings
    Customized Application Form7.110 Ratings00 Ratings
    Resume Management8.810 Ratings00 Ratings
    Duplicate Candidate Prevention7.811 Ratings6.521 Ratings
    Candidate Search8.510 Ratings00 Ratings
    Applicant Tracking9.411 Ratings7.020 Ratings
    Collaboration9.410 Ratings00 Ratings
    Task Creation and Delegation7.88 Ratings00 Ratings
    Email Templates9.111 Ratings00 Ratings
    User Permissions8.611 Ratings00 Ratings
    Notifications and Alerts9.410 Ratings5.526 Ratings
    Reporting9.77 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of Trakstar Hire and TriNet HR Plus
    Feature
    Trakstar Hire
    -
    Ratings
    TriNet HR Plus
    6.6
    136 Ratings
    22% below category average
    Employee demographic data00 Ratings6.5112 Ratings
    Employment history00 Ratings7.5106 Ratings
    Job profiles and administration00 Ratings6.0106 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings6.0111 Ratings
    Organizational charting00 Ratings5.5120 Ratings
    Organization and location management00 Ratings7.0123 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.5109 Ratings
    Payroll Management
    Comparison of Payroll Management features of Trakstar Hire and TriNet HR Plus
    Feature
    Trakstar Hire
    -
    Ratings
    TriNet HR Plus
    7.2
    121 Ratings
    13% below category average
    Pay calculation00 Ratings8.0104 Ratings
    Support for external payroll vendors00 Ratings6.052 Ratings
    Off-cycle/On-Demand payment00 Ratings7.066 Ratings
    Benefit plan administration00 Ratings7.5109 Ratings
    Direct deposit files00 Ratings7.5104 Ratings
    Salary revision and increment management00 Ratings7.597 Ratings
    Reimbursement management00 Ratings7.068 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of Trakstar Hire and TriNet HR Plus
    Feature
    Trakstar Hire
    -
    Ratings
    TriNet HR Plus
    6.5
    119 Ratings
    24% below category average
    Approval workflow00 Ratings6.5117 Ratings
    Balance details00 Ratings6.0115 Ratings
    Annual carry-forward and encashment00 Ratings7.095 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of Trakstar Hire and TriNet HR Plus
    Feature
    Trakstar Hire
    -
    Ratings
    TriNet HR Plus
    6.9
    135 Ratings
    18% below category average
    View and generate pay and benefit information00 Ratings7.5129 Ratings
    Update personal information00 Ratings8.0135 Ratings
    View company policy documentation00 Ratings7.0122 Ratings
    Employee recognition00 Ratings4.566 Ratings
    View job history00 Ratings7.5104 Ratings
    Asset Management
    Comparison of Asset Management features of Trakstar Hire and TriNet HR Plus
    Feature
    Trakstar Hire
    -
    Ratings
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Tracking of all physical assets00 Ratings7.023 Ratings
    HR Reporting
    Comparison of HR Reporting features of Trakstar Hire and TriNet HR Plus
    Feature
    Trakstar Hire
    -
    Ratings
    TriNet HR Plus
    6.4
    108 Ratings
    17% below category average
    Report builder00 Ratings6.0104 Ratings
    Pre-built reports00 Ratings7.5106 Ratings
    Ability to combine HR data with external data00 Ratings5.567 Ratings
    Onboarding
    Comparison of Onboarding features of Trakstar Hire and TriNet HR Plus
    Feature
    Trakstar Hire
    -
    Ratings
    TriNet HR Plus
    6.5
    115 Ratings
    21% below category average
    New hire portal00 Ratings7.5114 Ratings
    Manager tracking tools00 Ratings5.594 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of Trakstar Hire and TriNet HR Plus
    Feature
    Trakstar Hire
    -
    Ratings
    TriNet HR Plus
    3.0
    44 Ratings
    92% below category average
    Corporate goal setting00 Ratings3.240 Ratings
    Individual goal setting00 Ratings3.243 Ratings
    Line-of sight-visibility00 Ratings2.338 Ratings
    Performance tracking00 Ratings3.240 Ratings
    Performance Management
    Comparison of Performance Management features of Trakstar Hire and TriNet HR Plus
    Feature
    Trakstar Hire
    -
    Ratings
    TriNet HR Plus
    6.5
    61 Ratings
    21% below category average
    Performance plans00 Ratings6.558 Ratings
    Performance improvement plans00 Ratings6.054 Ratings
    Review status tracking00 Ratings6.056 Ratings
    Review reminders00 Ratings7.056 Ratings
    Multiple review frequency00 Ratings7.052 Ratings
    Succession Planning
    Comparison of Succession Planning features of Trakstar Hire and TriNet HR Plus
    Feature
    Trakstar Hire
    -
    Ratings
    TriNet HR Plus
    4.2
    25 Ratings
    61% below category average
    Create succession plans/pools00 Ratings2.021 Ratings
    Candidate ranking00 Ratings5.723 Ratings
    Candidate search00 Ratings4.625 Ratings
    Candidate development00 Ratings4.624 Ratings
    Best Alternatives
    Trakstar HireTriNet HR Plus
    Small Businesses
    Crelate
    Score9.1 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    CareerSiteBuilder
    Score10 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    JobDiva
    Score8 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Trakstar HireTriNet HR Plus
    Likelihood to Recommend
    8.8
    (11 ratings)
    6.6
    (145 ratings)
    Likelihood to Renew
    1.0
    (1 ratings)
    8.5
    (11 ratings)
    Usability
    8.0
    (1 ratings)
    6.5
    (36 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (4 ratings)
    Performance
    -
    (0 ratings)
    8.5
    (4 ratings)
    Support Rating
    10.0
    (1 ratings)
    8.8
    (42 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (4 ratings)
    Configurability
    -
    (0 ratings)
    8.8
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.9
    (4 ratings)
    User Testimonials
    Trakstar HireTriNet HR Plus
    Likelihood to Recommend
    Mitratech
    Before, it was a nightmare of spreadsheets, email templates, and needless to say, many many applicants fell through the cracks or left with a bad impression of our firm due to the poor communication. With Trakstar, we're able to easily track where every applicant is in the funnel, collect information on how they are doing, and manage the whole communication process. I love being able to work in both Gmail and in their software and I love how it tracks the conversations so that I can easily go back and review where things are with any given applicant. That said, the product is more geared toward someone that is hiring for one person per role. We make it work, but there is a lot of functionality that doesn't get used because of that
    Incentivized
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    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
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    Pros
    Mitratech
    • You can create your own fully customized job board, so that you have indefinite openings for different types of jobs, and so that all interested parties can apply to meet certain openings. This is an excellent way to organize each candidate from the beginning.
    • Recruiterbox lets us program our own workflows within the platform, which are useful to better define the work organization that must be in place for all recruiting processes to meet the right requirements, and this is reflected in improved reporting.
    • The platform automatically creates analyses based on the resumes of each candidate, so that, depending on each resume, they are shown offers that are fully compatible with their type of employee and their previous work operations.
    • We like the customer service offered by Recruiterbox, which has been able to meet our employment needs in a short time and in a mostly accurate way. Thanks to this, we were able to solve the usage error we had with the platform and our current results are much more profitable in terms of analytics of recruitment operations.
    • Recruiterbox is an exemplary service in terms of usability mechanics, with an extraordinary ease of application and a deployment that allows us to work on different platforms without any usability problems or labor errors, as with most human talent services nowadays.
    Incentivized
    Read full review
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Cons
    Mitratech
    • The interface isn't dazzling. But it's clean. Perhaps there's some opportunity to sexy up the UI.
    • The labeling was a bit awkward, and doesn't work so cleanly when you forward a candidate to the data store, via the application email. For example, you can add the candidate manually using the web-based UI, or you can forward an application from your email client to an email alias. Also, the conversion from email-to-"creation of candidate profile" was not entirely great. But it was close enough to get the name logged in there. You just have to properly label and format the profile later, if you want the candidate repository to be well sorted and easily searchable.
    • You cannot transfer jobs from one account to another. What I mean by this is: If you have multiple organizations within a single tenant, you can move the position within that tenant. But let's say you and a colleague signed up separately, and want to merge candidate databases and job settings. It's a no go. You'll have to do a bulk import. Which kind worked out to be an imperfect migration for us.
    Incentivized
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    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
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    Likelihood to Renew
    Mitratech
    We have not renewed our subscription for Recruiterbox. Although it is a great platform with great customer service, it does not have the functionality our company needs to be able to scale and there weren't plans to develop that functionality soon.
    Incentivized
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    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
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    Usability
    Mitratech
    Recruiterbox is extremely easy to use and to learn. The only function that is difficult to use, even once you have the hang of the system, is reporting.
    Incentivized
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    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
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    Reliability and Availability
    Mitratech
    No answers on this topic
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
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    Performance
    Mitratech
    No answers on this topic
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
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    Support Rating
    Mitratech
    The customer service has always been fantastic. We were always taken care of and no issue or problem went unsolved.
    Incentivized
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    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
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    In-Person Training
    Mitratech
    No answers on this topic
    TriNet
    Can't really say just because I would not know.
    Incentivized
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    Online Training
    Mitratech
    No answers on this topic
    TriNet
    It went through successfully.
    Incentivized
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    Implementation Rating
    Mitratech
    No answers on this topic
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
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    Alternatives Considered
    Mitratech
    Recruiterbox does not have as many features as other products I have used, however I would rate it very strong for ease of use. If you need something simple & out of the box, I had no complaints. I also experienced very few, if any, bugs while using the product.
    Incentivized
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    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Scalability
    Mitratech
    No answers on this topic
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
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    Return on Investment
    Mitratech
    • By automatically managing the recruitment process, the tool frees up the working time of different employees, which is reflected in efficiency and performance in the working day.
    • The use of Recruiterbox allowed us to generate fewer expenses in paperwork or recruitment systems, which is specifically noticeable in accounting.
    Incentivized
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    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
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    ScreenShots

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management