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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TriNet HR Plus

    Score4.2 out of 10
    N/AHR Plus (formerly Zenefits) is TriNet’s administrative services organization (ASO) solution, combining expert support and administration with a technology platform for HR, payroll, and benefits.

    $10

    per month

    Zoho Books

    Score8.8 out of 10
    N/AZoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. Zoho offers a 14 day free trial.

    $20

    per month

    Pricing
    TriNet HR PlusZoho Books
    Editions & Modules
    No answers on this topic
    Free
    $0
    For businesses with turnover <50K USD per annum
    Standard
    $20
    per month per org
    Professional
    $50
    per month per org
    Premium
    $70
    per month per org
    Offerings
    Pricing Offerings
    TriNet HR PlusZoho Books
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details—Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.
    More Pricing Information
    Community Pulse
    TriNet HR PlusZoho Books
    Considered Both Products
    TriNet
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    89%
    Would buy again
    89 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    89%
    Delivers good value for the price
    83 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    91%
    Happy with the feature set
    91 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    84%
    Lived up to sales and marketing promises
    64 Answers
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    90%
    Implementation went as expected
    69 Answers
    89%
    Implementation went as expected
    8 Answers
    Features
    TriNet HR PlusZoho Books
    Human Resource Management
    Comparison of Human Resource Management features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    6.6
    136 Ratings
    22% below category average
    Zoho Books
    -
    Ratings
    Employee demographic data6.5112 Ratings00 Ratings
    Employment history7.5106 Ratings00 Ratings
    Job profiles and administration6.0106 Ratings00 Ratings
    Workflow for transfers, promotions, pay raises, etc.6.0111 Ratings00 Ratings
    Organizational charting5.5120 Ratings00 Ratings
    Organization and location management7.0123 Ratings00 Ratings
    Compliance data (COBRA, OSHA, etc.)7.5109 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    7.2
    121 Ratings
    13% below category average
    Zoho Books
    -
    Ratings
    Pay calculation8.0104 Ratings00 Ratings
    Support for external payroll vendors6.052 Ratings00 Ratings
    Off-cycle/On-Demand payment7.066 Ratings00 Ratings
    Benefit plan administration7.5109 Ratings00 Ratings
    Direct deposit files7.5104 Ratings00 Ratings
    Salary revision and increment management7.597 Ratings00 Ratings
    Reimbursement management7.068 Ratings00 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    6.5
    119 Ratings
    24% below category average
    Zoho Books
    -
    Ratings
    Approval workflow6.5117 Ratings00 Ratings
    Balance details6.0115 Ratings00 Ratings
    Annual carry-forward and encashment7.095 Ratings00 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    6.9
    135 Ratings
    18% below category average
    Zoho Books
    -
    Ratings
    View and generate pay and benefit information7.5129 Ratings00 Ratings
    Update personal information8.0135 Ratings00 Ratings
    View company policy documentation7.0122 Ratings00 Ratings
    Employee recognition4.666 Ratings00 Ratings
    View job history7.5104 Ratings00 Ratings
    Asset Management
    Comparison of Asset Management features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    7.0
    23 Ratings
    14% below category average
    Zoho Books
    -
    Ratings
    Tracking of all physical assets7.023 Ratings00 Ratings
    HR Reporting
    Comparison of HR Reporting features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    6.4
    108 Ratings
    17% below category average
    Zoho Books
    -
    Ratings
    Report builder6.0104 Ratings00 Ratings
    Pre-built reports7.5106 Ratings00 Ratings
    Ability to combine HR data with external data5.567 Ratings00 Ratings
    Onboarding
    Comparison of Onboarding features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    6.5
    115 Ratings
    21% below category average
    Zoho Books
    -
    Ratings
    New hire portal7.5114 Ratings00 Ratings
    Manager tracking tools5.594 Ratings00 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    3.0
    44 Ratings
    92% below category average
    Zoho Books
    -
    Ratings
    Corporate goal setting3.240 Ratings00 Ratings
    Individual goal setting3.243 Ratings00 Ratings
    Line-of sight-visibility2.338 Ratings00 Ratings
    Performance tracking3.240 Ratings00 Ratings
    Performance Management
    Comparison of Performance Management features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    6.5
    61 Ratings
    20% below category average
    Zoho Books
    -
    Ratings
    Performance plans6.558 Ratings00 Ratings
    Performance improvement plans6.054 Ratings00 Ratings
    Review status tracking6.056 Ratings00 Ratings
    Review reminders7.056 Ratings00 Ratings
    Multiple review frequency7.052 Ratings00 Ratings
    Succession Planning
    Comparison of Succession Planning features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    4.2
    25 Ratings
    61% below category average
    Zoho Books
    -
    Ratings
    Create succession plans/pools2.021 Ratings00 Ratings
    Candidate ranking5.723 Ratings00 Ratings
    Candidate search4.625 Ratings00 Ratings
    Candidate development4.624 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    5.8
    29 Ratings
    31% below category average
    Zoho Books
    -
    Ratings
    Job Requisition Management5.222 Ratings00 Ratings
    Company Website Posting6.118 Ratings00 Ratings
    Publish to Social Media5.216 Ratings00 Ratings
    Job Search Site Posting5.218 Ratings00 Ratings
    Duplicate Candidate Prevention6.621 Ratings00 Ratings
    Applicant Tracking7.020 Ratings00 Ratings
    Notifications and Alerts5.526 Ratings00 Ratings
    Customization
    Comparison of Customization features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    -
    Ratings
    Zoho Books
    8.2
    18 Ratings
    8% above category average
    API for custom integration00 Ratings8.218 Ratings
    Security
    Comparison of Security features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    -
    Ratings
    Zoho Books
    8.6
    28 Ratings
    5% above category average
    Single sign-on capability00 Ratings8.622 Ratings
    Role-based user permissions00 Ratings8.626 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    -
    Ratings
    Zoho Books
    9.0
    27 Ratings
    14% above category average
    Dashboards00 Ratings8.727 Ratings
    Standard reports00 Ratings9.225 Ratings
    Custom reports00 Ratings9.01 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    -
    Ratings
    Zoho Books
    8.3
    28 Ratings
    8% above category average
    Accounts payable00 Ratings8.426 Ratings
    Accounts receivable00 Ratings9.227 Ratings
    Cash management00 Ratings7.925 Ratings
    Bank reconciliation00 Ratings7.825 Ratings
    Expense management00 Ratings8.126 Ratings
    Time tracking00 Ratings8.518 Ratings
    Multi-currency support00 Ratings8.117 Ratings
    Regulations compliance00 Ratings8.015 Ratings
    Self-service portal00 Ratings8.819 Ratings
    Inventory Management
    Comparison of Inventory Management features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    -
    Ratings
    Zoho Books
    8.0
    16 Ratings
    9% above category average
    Inventory tracking00 Ratings8.216 Ratings
    Automatic reordering00 Ratings7.810 Ratings
    Order Management
    Comparison of Order Management features of TriNet HR Plus and Zoho Books
    Feature
    TriNet HR Plus
    -
    Ratings
    Zoho Books
    8.7
    25 Ratings
    16% above category average
    Pricing00 Ratings8.421 Ratings
    Order entry00 Ratings9.420 Ratings
    Credit card processing00 Ratings8.020 Ratings
    Cost of goods sold00 Ratings8.820 Ratings
    Best Alternatives
    TriNet HR PlusZoho Books
    Small Businesses
    UZIO
    Score9.4 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Zoho People
    Score8.6 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    PeopleStrong
    Score10 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TriNet HR PlusZoho Books
    Likelihood to Recommend
    6.6
    (145 ratings)
    8.9
    (29 ratings)
    Likelihood to Renew
    8.5
    (11 ratings)
    -
    (0 ratings)
    Usability
    6.5
    (36 ratings)
    8.9
    (11 ratings)
    Availability
    9.1
    (4 ratings)
    -
    (0 ratings)
    Performance
    8.5
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.8
    (42 ratings)
    5.3
    (5 ratings)
    Implementation Rating
    9.1
    (4 ratings)
    -
    (0 ratings)
    Configurability
    8.8
    (4 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (3 ratings)
    -
    (0 ratings)
    Product Scalability
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.9
    (4 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.9
    (4 ratings)
    -
    (0 ratings)
    User Testimonials
    TriNet HR PlusZoho Books
    Likelihood to Recommend
    TriNet
    I think as a small business owner, this system gives peace of mind. When I'm onboarding an employee I can automatically integrate the process with Gmail and Quickbooks. I feel like they are always doing work in the background and I don't have to keep checking up on them or verifying the work that's been done
    Incentivized
    Read full review
    Zoho
    If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
    Incentivized
    Read full review
    Pros
    TriNet
    • Payroll services in all 50 states, including payroll tax filings
    • Integrations with tools like QuickBooks, Google Workspace, Slack, and Human Interest (401(k))
    • Simple yet powerful mobile app for employees to access information including paystubs, benefits, and time off requests
    • Streamlined admin portal for People Ops professionals
    Read full review
    Zoho
    • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
    • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
    • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
    • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
    • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
    Incentivized
    Read full review
    Cons
    TriNet
    • Support doesn't exist once you are a customer
    • Tax team has a 3-6 month response time
    • Poor Menu/Navigation structure
    • Fails to pay taxes on time, results in delinquency notices and fees
    • Glitchy UI, sometimes you need to wait a day or two for a section to work again
    • Feels like a perpetual beta product, nothing polished about it
    Read full review
    Zoho
    • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
    • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
    • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
    • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
    • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
    • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
    Read full review
    Likelihood to Renew
    TriNet
    We've already renewed after our first year with Zenefits due to the cost savings, ease of administration, reduction in overhead required to perform HR functions, and the employees happily embracing and liking the software. I've found employees generally hate anything new, but we've had no complaints about Zenefits outside the first few weeks of getting used to it.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    TriNet
    It's extremely user friendly and customer service is super helpful. The app needed help a while back but it has greatly improved. There were issues with files being cut off, and when I was onboarded, it actually cut my offer letter off hiding important information. Since then, it's been fixed so they are continually improving.
    Read full review
    Zoho
    Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
    Incentivized
    Read full review
    Reliability and Availability
    TriNet
    We have not experienced any application errors or unplanned outages in the two years I have been using this app. Sometimes there is a lag in the time keeping/ confirming your location, however, it quickly resolves itself within seconds and more often than not is an internet connection error
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    TriNet
    This app always loads extremely quickly and in a reasonable time frame. Like I said, when we do experience lags from this app, it is more often than not an internet connection error
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    TriNet
    Not good at all. Basically I typically feel like they can solve the issue at hand. However, they take forever and it never feels like they really care. It can be frustrating that the agent will never speak with you on the phone or just give you their direct contact info so that you can continue to follow up on the same issue. Once they "close" the issue - you have to go back to the main customer service email or line again, even though it may be related to something you've contacted them about in the past
    Incentivized
    Read full review
    Zoho
    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
    Incentivized
    Read full review
    In-Person Training
    TriNet
    Can't really say just because I would not know.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Online Training
    TriNet
    It went through successfully.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    TriNet
    Unfortunately I do not have any insights on the implementation of Zenefits as I was not employed with this company when Zenefits was introduced. Based on how effortless it is to use Zenefits, I wouldn't image there would be many issues with the implementation of Zenefits
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    TriNet
    Zenefits has been a better tool for our purposes than Paychex Flex. While Zenefits is a fairly rigid tool without a lot of options for customization, Paychex has even fewer options for customization and their customer services is even more difficult to deal with
    Read full review
    Zoho
    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
    Incentivized
    Read full review
    Scalability
    TriNet
    It is very easy to use and does not require the end user to go to multiple sites to obtain many facets of HR/ Payroll information that the app offers
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    TriNet
    • California Meal Break Violations cost a full hour of each employees pay rate. If an employee clocks in 1 minute early it costs us at least 10.50 (minimum wage Ca, 15.00 in Los Angeles) which adds up quickly. We had 37 meal break violations when we first rolled it out. They need to add a feature that disallows them to clock in ahead of 30 minutes, or add a feature that shows them how long they've been on break.
    Read full review
    Zoho
    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Incentivized
    Read full review
    ScreenShots

    TriNet HR Plus Screenshots

    Product screenshotProduct screenshotProduct screenshotScreenshot of HR ManagementScreenshot of HR ManagementScreenshot of HR Management

    Zoho Books Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot