TrueCommerce vs. WooCommerce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
TrueCommerce
Score 5.4 out of 10
N/A
Truecommerce EDI software is supported by a global commerce network that is used to connect with 160,000+ retailers. Headquartered in Cranberry Township, PA, the TrueCommerce Trading Partner EDI Platform is designed to offer an end-to-end solution for EDI compliance and integration.N/A
WooCommerce
Score 8.2 out of 10
N/A
WooCommerce is an eCommerce plugin for WordPress, developed by WooThemes (recently acquired by Automattic). Like WordPress, it is designed to be an extendable, adaptable, open-sourced platform. WooCommerce allows merchants to sell physical products, downloadables, or services.N/A
Pricing
TrueCommerceWooCommerce
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
TrueCommerceWooCommerce
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact sales team for pricing
More Pricing Information
Features
TrueCommerceWooCommerce
Online Storefront
Comparison of Online Storefront features of Product A and Product B
TrueCommerce
-
Ratings
WooCommerce
6.0
84 Ratings
25% below category average
Product catalog & listings00 Ratings6.783 Ratings
Product management00 Ratings6.184 Ratings
Bulk product upload00 Ratings2.267 Ratings
Branding00 Ratings6.673 Ratings
Mobile storefront00 Ratings6.177 Ratings
Product variations00 Ratings6.677 Ratings
Website integration00 Ratings6.784 Ratings
Visual customization00 Ratings6.681 Ratings
CMS00 Ratings6.663 Ratings
Online Shopping Cart
Comparison of Online Shopping Cart features of Product A and Product B
TrueCommerce
-
Ratings
WooCommerce
6.0
80 Ratings
23% below category average
Abandoned cart recovery00 Ratings6.552 Ratings
Checkout user experience00 Ratings5.580 Ratings
Online Payment System
Comparison of Online Payment System features of Product A and Product B
TrueCommerce
-
Ratings
WooCommerce
5.5
75 Ratings
41% below category average
eCommerce security00 Ratings5.575 Ratings
eCommerce Marketing
Comparison of eCommerce Marketing features of Product A and Product B
TrueCommerce
-
Ratings
WooCommerce
5.1
83 Ratings
38% below category average
Promotions & discounts00 Ratings5.580 Ratings
Personalized recommendations00 Ratings4.966 Ratings
SEO00 Ratings4.972 Ratings
eCommerce Business Management
Comparison of eCommerce Business Management features of Product A and Product B
TrueCommerce
-
Ratings
WooCommerce
4.4
81 Ratings
56% below category average
Multi-site management00 Ratings1.740 Ratings
Order processing00 Ratings6.179 Ratings
Inventory management00 Ratings6.678 Ratings
Shipping00 Ratings2.273 Ratings
Custom functionality00 Ratings5.575 Ratings
Best Alternatives
TrueCommerceWooCommerce
Small Businesses

No answers on this topic

Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Anypoint Platform
Anypoint Platform
Score 8.2 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
Enterprises
TIBCO B2B Integration Solution
TIBCO B2B Integration Solution
Score 8.0 out of 10
IBM Digital Commerce
IBM Digital Commerce
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
TrueCommerceWooCommerce
Likelihood to Recommend
10.0
(4 ratings)
7.1
(84 ratings)
Likelihood to Renew
10.0
(4 ratings)
10.0
(3 ratings)
Usability
9.0
(2 ratings)
7.1
(3 ratings)
Support Rating
10.0
(2 ratings)
5.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
TrueCommerceWooCommerce
Likelihood to Recommend
TrueCommerce
If you want to sell online and need a platform, you should select Nexternal. If it is within your budget and you want to have success, Nexternal is the way to go. Since switching to Nexternal from Kreck, our online sales have more than tripled!
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Automattic
[WooCommerce] does really well for simple stores that don't have a lot of products. It's really easy to set up and get products added so people can purchase them online. It's not the best for really complicated stores with products that need a lot of customization; you have to find 3rd-party plugins to add additional functionality to your store and sometimes those can create conflicts between one another.
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Pros
TrueCommerce
  • Page layout.
  • Processing purchases.
  • Ease of creation.
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Automattic
  • Keeps track of product inventory, including details of product variations such as colors and sizes if required.
  • Keeps track of orders so that the shopkeeper has one place to log in and see the status and history of orders to her shop.
  • Creates shop-related pages automatically. Once you add one or more products, they will automatically appear on your shop home page. Additionally, pages for viewing shopping carts and for checking out are automatically created.
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Cons
TrueCommerce
  • Nexternal is hosted solution which means much of the source code is protected and inaccessible. For clients looking to fully customize the user experience, there are some limitations, with any hosted solution, that must be considered.
  • Nexternal doesn't have a built in wish list feature. They did partner with a 3rd party vendor, and now offer the base functionality; however, for clients whose needs center on the capabilities of a wish list, this feature must be closely considered.
  • Nexternal's monthly fees are structured in such a way that they scale based on sales. This can be an affordable set up for a majority, but a deterrent for others. That said, the phrase 'you get what you pay for' rings true for ecommerce platforms as well. As I've mentioned perhaps too many times already, the level of reliable support combined with the user-friendly, secure platform are worth it.
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Automattic
  • Because of how the Wordpress database is structured, WooCommerce isn't great for large or complex e-commerce sites.
  • More out-of-the-box options would be nice within the base software.
  • Because add-on plugins are developed by 3rd parties, sometimes you get conflicts that break things.
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Likelihood to Renew
TrueCommerce
I no longer work in a company that would utilize it.
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Automattic
Despite very rare glitches, more connected to an excessive number of plugins, that affect the speed of the site, we are extremely satisfied with the platform, the ability to import and export products, even though we just export them, as we have our proprietary system for updating inventories. We love the ease of upgrading, enhancing, innovating, and the freedom we have to do whatever we want, which is a plus, when you consider Shopify can take down your whole store as they please, if they think you aren't abiding to their TOS or their ever changing set of rules.
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Usability
TrueCommerce
I love the control and attention to detail that this system has. Don't be intimidated by it. Keep playing with it, ask questions, and get to know the program. You will grow to absolutely love and understand it.
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Automattic
I gave it lots of points for being a simple product that instantly gives you a store. Very intuitive and simple for the client to update or implement. Loses LOTS of points when you want to do anything besides just sell stuff (coupons, etc) then it makes you pay big money for the add-ons and makes it difficult and time-intensive to develop your own.
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Support Rating
TrueCommerce
We've worked with ecommerce providers for over 12 years, and we have yet to find another solution that provides the same level of responsiveness and accessibility as Nexternal's account representatives.
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Automattic
not muh support
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Implementation Rating
TrueCommerce
I had help from start to finish. Doreen, my rep, was very patient, concise, clear, and she has always had the answers I need. Setting up your store is time consuming at first, but with the support system that Nexternal offers, it is painless.
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Automattic
No answers on this topic
Alternatives Considered
TrueCommerce
When we started with Nexternal, there were not as many options as there are today. We felt the platform was one that we could work with and had a great customer support contact that helped us during the creation of our site.
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Automattic
We were pretty sure we wanted a WordPress site so that we had more control over the site itself, having been burned by third-party vendor sites before. The fact that WooCommerce integrates so well with WordPress was a big selling point for us. Magento would have been too heavy of a lift for our small dev team and we didn't want to rely on Shopify or BigCommerce (though all of those products could have their merits for other projects or clients).
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Return on Investment
TrueCommerce
  • Decreased efficiency in terms of how long it takes to enter order.
  • Very quick with reporting which was great for meetings and customer service calls.
  • Inefficient in terms of shipping abilities.
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Automattic
  • Positive: low cost to start up, and allowed us to start selling right away.
  • Negative: better plug-ins have a high cost of entry. For example if you want to do subscriptions you need a paid plugin for it.
  • Positive: easily integrates with PayPal and Stripe.
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ScreenShots