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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    TrustRadius for Buyers

    Score8.9 out of 10
    N/ATrustRadius delivers the most credible B2B technology decisioning platform, helping buyers confidently make decisions with comprehensive, vetted product information and customer-generated content.

    $0

    per month

    Yext

    Score6.7 out of 10
    N/AYext is a digital experience software provider headquartered in New York, New York.N/A
    Pricing
    TrustRadius for BuyersYext
    Editions & Modules
    Free
    $0
    No answers on this topic
    Offerings
    Pricing Offerings
    TrustRadius for BuyersYext
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—The cost of Yext varies depending on a number of factors such as package type, business size, entity count, and more. To create a solution that fits your business goals, please contact us or request a demo.
    More Pricing Information
    Community Pulse
    TrustRadius for BuyersYext
    Considered Both Products
    HG Insights
    No answer on this topic
    Yext
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    87%
    Would buy again
    20 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    87%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    84%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    90%
    Implementation went as expected
    18 Answers
    Features
    TrustRadius for BuyersYext
    Security
    Comparison of Security features of TrustRadius for Buyers and Yext
    Feature
    TrustRadius for Buyers
    -
    Ratings
    Yext
    10.0
    3 Ratings
    22% above category average
    Role-based user permissions00 Ratings10.03 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of TrustRadius for Buyers and Yext
    Feature
    TrustRadius for Buyers
    -
    Ratings
    Yext
    9.8
    3 Ratings
    20% above category average
    API00 Ratings10.03 Ratings
    Internationalization / multi-language00 Ratings9.73 Ratings
    Web Content Creation
    Comparison of Web Content Creation features of TrustRadius for Buyers and Yext
    Feature
    TrustRadius for Buyers
    -
    Ratings
    Yext
    9.0
    1 Ratings
    24% above category average
    Admin section00 Ratings9.01 Ratings
    Web Content Management
    Comparison of Web Content Management features of TrustRadius for Buyers and Yext
    Feature
    TrustRadius for Buyers
    -
    Ratings
    Yext
    8.0
    2 Ratings
    19% above category average
    SEO support00 Ratings5.01 Ratings
    Bulk management00 Ratings9.42 Ratings
    Availability / breadth of extensions00 Ratings9.42 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of TrustRadius for Buyers and Yext
    Feature
    TrustRadius for Buyers
    -
    Ratings
    Yext
    10.0
    1 Ratings
    21% above category average
    Conversion tracking00 Ratings10.01 Ratings
    Digital Experience Platform
    Comparison of Digital Experience Platform features of TrustRadius for Buyers and Yext
    Feature
    TrustRadius for Buyers
    -
    Ratings
    Yext
    8.9
    3 Ratings
    5% above category average
    Cloud enablement00 Ratings7.01 Ratings
    Content aggregation00 Ratings9.01 Ratings
    Content classification00 Ratings8.01 Ratings
    DXP Third-Party Integrations00 Ratings10.02 Ratings
    Multi-website management00 Ratings10.02 Ratings
    Digital asset management00 Ratings9.52 Ratings
    Best Alternatives
    TrustRadius for BuyersYext
    Small Businesses
    SourceForge
    Score9.9 out of 10
    Xperience by Kentico
    Score7 out of 10
    Medium-sized Companies
    SourceForge
    Score9.9 out of 10
    Sitecore Digital Experience Platform
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    Progress Sitefinity
    Score7.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TrustRadius for BuyersYext
    Likelihood to Recommend
    8.8
    (220 ratings)
    9.1
    (25 ratings)
    Likelihood to Renew
    5.0
    (6 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (8 ratings)
    9.2
    (4 ratings)
    Support Rating
    4.5
    (3 ratings)
    6.3
    (12 ratings)
    Implementation Rating
    4.5
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    TrustRadius for BuyersYext
    Likelihood to Recommend
    HG Insights
    Well suited: For a company or organization that knows what they need to solve problems or optimize processes. TrustRadius for Buyers is ideal as you can check out categories and alternatives and read super-specific reviews that apply to your use case. Less appropriate: If you are unsure what you're trying to accomplish or the area/function to optimize with software, you can be overwhelmed with the vast offer of reviews because you don't know where to look.
    Incentivized
    Read full review
    Yext
    We have multiple branch locations throughout our market area. It's very challenging to manage the web listings for each location, with a large volume of listings across numerous platforms for each of those locations. Yext significantly reduces the workload by allowing me to make a single update and Yext automatically pushes the notifications across the other platforms
    Incentivized
    Read full review
    Pros
    HG Insights
    • [The] overall rating helps to filter a low rated software without wasting time [and] the user can research high rated software products for making a purchase.
    • The pros and cons can be viewed for every software, which speeds up the [research] on the key points of [the] user experience [of] the software.
    • [The] features scorecard helps to see how effectively the software's features [are] helping the user.
    • [The] alternatives features help the user to see other competitive software or platforms, which provide a solution for the user.
    Incentivized
    Read full review
    Yext
    • Yext is very, very user-friendly and easy to use.
    • Yext provides information within the portal on how you can enhance your listings as well as how you can fix any issues with your listings that may exist.
    • Yext's dedicated account managers can help you with any issues that may arise. For example our location pin on Apple Maps was wrong on one of our clinic listings and our Yext account manager reached out directly to Apple support and fixed the issue.
    Incentivized
    Read full review
    Cons
    HG Insights
    • Sorting of the default view of reviews since the initial reviews can play a big role in decisions.
    • More visibility into what went into certain product's score for the rating it has.
    • Help secure great deals on the softwares for which reviews are available.
    Incentivized
    Read full review
    Yext
    • Cost. This platform offers a lot of powerful features, but it has an expensive barrier to entry.
    • Annual contracts limit flexibility for smaller companies
    • The biggest drawback is that you need to keep your subscription active or listings/citation data will revert back to what it was pre-Yext implementation
    Incentivized
    Read full review
    Likelihood to Renew
    HG Insights
    since
    it is a page that provides data although very long to read are specific and
    technical as they are, data of people who have used or use the program you may
    need for the company, and help us solve a problem, without the need to hire
    external consultants or expensive programs, saving us money in the company
    Incentivized
    Read full review
    Yext
    No answers on this topic
    Usability
    HG Insights
    It is very helpful for me in buying softwares. I come up with a practical and confident solution once I use it. The reviews I saw were genuine. I was able to save time and increase my productivity with the help of TrustRadius for Buyer's. Also, overall interface is well structured
    Incentivized
    Read full review
    Yext
    Yext is pretty easy and straightforward to utilize out of the box. While I work for a digital marketing agency, and this is second nature to me at this point, I do believe the average SMB owner with zero digital marketing experience could be a proficient Yext user within 1 hour or so of usage. It's easy
    Incentivized
    Read full review
    Support Rating
    HG Insights
    We did not need to contact support. I tried to skip the question like it says to but the system wouldn’t let me
    Incentivized
    Read full review
    Yext
    Have been very impressed with the support we receive from Yext. I always feel I am listened to and if I have any problems or concerns they are quickly addressed. I have multiple ways to obtain support, either technical or strategic support, and they are responsive. I couldn't ask for more.
    Incentivized
    Read full review
    Implementation Rating
    HG Insights
    Again, I didn’t have much to do with the implementation of the product. I heard from internal sources that there were few issues with scalability but they were resolved
    Incentivized
    Read full review
    Yext
    No answers on this topic
    Alternatives Considered
    HG Insights
    While G2 and Capterra cover a wider range of categories, TrustRadius focuses specifically on business technology solutions. TrustRadius is known for its emphasis on verifying user reviews and providing in-depth insights. Their user base consists of professionals and decision-makers, making it a valuable resource for trustworthy and detailed feedback. G2 and Capterra offer broader market coverage and a wide range of products. I personally do not prioritize any specific platform. Wherever I find detailed information, I use it.
    Incentivized
    Read full review
    Yext
    We initially chose Yext because it provided the greatest control for our multiple listings. Plus, it had access to the most publishers. However, when evaluating Synup we were very impressed. You would not go wrong to choose either!
    Incentivized
    Read full review
    Return on Investment
    HG Insights
    • It's had a positive impact in helping us be confident in the selections we make
    • It's also had a positive impact in opening us up to other products/offerings we would not have known about
    • It's further allowed us to have deeper conversations with vendors about potential pitfalls we would not have known about otherwise
    Incentivized
    Read full review
    Yext
    • Consistency in business listing management - without Yext, we would surely have more inconsistencies with our business address across the web. This can lead to poor communication to our customers, and potentially lost business if we lose trust as a reputable business.
    • Yext saves me hours of legwork to manage numerous web listing platforms individually.
    Incentivized
    Read full review
    ScreenShots

    Yext Screenshots

    Screenshot of Yext Knowledge GraphScreenshot of Yext ListingsScreenshot of Yext PagesScreenshot of Yext ReviewsScreenshot of Yext SearchScreenshot of Yext Analytics