Overall Satisfaction with TrustRadius for Buyers
When trying to decide on software, our organization finds very valuable the experience of other companies that are in similar industries or sell to the same type of customers that we do. Why? Because there are many security and privacy restrictions in the healthcare/medical space, and by using TrustRadius for Buyers, we can prune our selection by identifying potential fits or misalignments.
- Wide selection of software
- Industry specific use cases
- Alertanatives to choose based on categories
- I like the platform as it is.
- Probably some auto recommendations based on user's history
- A way to follow the upadates of some products to keep up with their roadmap in case it's the right time to test them
- We haven't measured the exact ROI
- However, our time is our most valuable resource. Considering the massive market of SaaS products, you can easily spend tons of time researching without actually finding anything worthwhile. TrustRadius for Buyers points you in the right direction for you to limit your options.
- TrustRadius for buyers helps to get buy-in for upgrading your tech stack, as leadership can see the value of a product more clearly when they read about how similar organizations thrive because of it.
I have used both Gartner Magic Quadrant and Forrester Wave reports. I like that they tend to come up with research in either trending categories or with the potential to do so. I don't like that they're primarily targeting large organizations and that the use cases are broad and not applicable to my specific industry in most cases.
Apart from the overall score, I like to take a brief panoramic look to get a feel of what type of users rely on the product—industries, roles, use cases, etc. Then I like to read reviews, videos, etc., of companies that serve a similar market or clients my team serves. If the reviews are relevant to the problem I'm trying to solve, I check the nitty gritty, like integrations, in-depth features, etc.