TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Tumblr

    Score8 out of 10
    N/ATumblr is a very easy to use microblogging platform and social networking website, owned and operated by Tumblr, Inc. The service allows users to post multimedia and other content to a short-form blog. Users can follow other users' blogs, as well as make their blogs private.N/A

    Zaius (discontinued)

    Score7.7 out of 10
    N/AZaius, or Optimizely Data Platform after being acquired by Optimizely in March 2021, was a a customer data platform, or as the vendor describes it, B2C CRM. It helped B2C marketers grow revenue from their existing customer base using segmentation, personalization, marketing automation, and attribution tools. It is discontinued.N/A
    Pricing
    TumblrZaius (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    TumblrZaius (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    TumblrZaius (discontinued)
    Considered Both Products
    Tumblr
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    83%
    Would buy again
    5 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    No answers on this topic
    67%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    83%
    Implementation went as expected
    5 Answers
    Best Alternatives
    TumblrZaius (discontinued)
    Small Businesses
    Quora Blogs / Spaces (discontinued)
    Score8.7 out of 10
    Twilio Segment
    Score8.4 out of 10
    Medium-sized Companies
    Blogger
    Score10 out of 10
    Treasure AI
    Score9 out of 10
    Enterprises
    Quora Blogs / Spaces (discontinued)
    Score8.7 out of 10
    Treasure AI
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    TumblrZaius (discontinued)
    Likelihood to Recommend
    8.4
    (14 ratings)
    6.7
    (6 ratings)
    Likelihood to Renew
    9.1
    (4 ratings)
    6.4
    (1 ratings)
    Usability
    8.0
    (2 ratings)
    2.7
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.3
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    2.7
    (1 ratings)
    User Testimonials
    TumblrZaius (discontinued)
    Likelihood to Recommend
    Tumblr
    Tumblr can be complicated when it comes to using it in a work setting. With the privacy options being somewhat limited, you will want to make sure that your staff are only sharing information that they are comfortable with in the public realm. You'll need to put some effort into designing an appropriate policy that covers the use of Tumblr and what content can be shared. If you're simply finding a way to engage staff and perhaps show outsiders what it is like to work at your organization, it can be used quite effectively, but you have to be mindful of how involved it gets.
    Incentivized
    Read full review
    Discontinued Products
    Optimizely Data Platform is a great tool for teams who look to use open-source tools over tools with white glove service. You do get a dedicated customer success manager and access to their (almost) 24/7 support team via chat, but the real benefits of the platform stand to be unlocked by teams who enjoy getting their hands dirty.
    Incentivized
    Read full review
    Pros
    Tumblr
    • Intuitive ease of use. It was easy to set up and get the account running immediately.
    • Simplicity. Adding text, pictures and video was easy.
    • Look & Feel. For the low maintenance approach we were aiming for, we were surprised that the site actually looked pretty slick.
    Read full review
    Discontinued Products
    • It's relatively simple to use
    • Segment building is quick and can be easily customized with field data
    • Chat support is generally fast to respond
    Incentivized
    Read full review
    Cons
    Tumblr
    • It can be hard to get followers, similar to Twitter.
    • Also similar to Twitter, its possible to get followers that are in no way interested in your business and seeking to promote themselves.
    • If you want to use Tumblr to promote your products online, it can be a trial and error process that can be frustrating for businesses that have little experience with photography.
    Read full review
    Discontinued Products
    • Automation of data from other platforms such as our ERP.
    • The approval process needs work. I should be able to flag fields that have issues and give users feedback if a product is rejected.
    Incentivized
    Read full review
    Likelihood to Renew
    Tumblr
    Because of its ease of use - both on desktop and mobile - and the perks of being able to schedule a post for future release, Tumblr is a tool that we plan to continue using in the long term. Despite feeling like a primairly one-sided tool, it can also start conversations online, which is something for which we are always striving.
    Read full review
    Discontinued Products
    There's so much that needs to be improved and it seems like not much has happened since Optimizely first took over. When Optimizely did take over, they reduced the UX of campaign reporting.
    Incentivized
    Read full review
    Usability
    Tumblr
    Tumblr is an easy to use tool. If you're looking for a simple platform that isn't complicated Tumblr works well. There are even ways to embed it to a company website.
    Read full review
    Discontinued Products
    • Creating reports can be difficult and they aren't very visual.
    • There is not much control you can have with your imported product catalog. Product filters can be difficult to use.
    • Manually importing customers is a more difficult process from when I was using Mailchimp 10 years ago.
    • Figuring out how to inject a module onto a page is difficult.
    • Figuring out how to get off an email blacklist is near impossible even with ip warming. Very little help here.
    Incentivized
    Read full review
    Support Rating
    Tumblr
    No answers on this topic
    Discontinued Products
    Positive - Onboarding was quick and easy. Positive - Access to a Zaius data analyst has been wonderful. Negative - I don't know who our CSM is if we even have one.
    Incentivized
    Read full review
    Implementation Rating
    Tumblr
    No answers on this topic
    Discontinued Products
    We have a home built CRM. From start to finish our implementation was a nightmare loaded with problems that destroyed my initial trust with the platform.
    Incentivized
    Read full review
    Alternatives Considered
    Tumblr
    Tumblr turns out to be better than Facebook Pages as it allows the pages to be in the form of customizable templates. It doesn't conform to specific rules for publications beyond the provided templates. Compared to WordPress, Tumblr is much simpler to use. It doesn't require any page management skills.
    Incentivized
    Read full review
    Discontinued Products
    Oh my goodness, there were many, including:
    • Klaviyo
    • Salesforce Email Marketing Cloud
    • Bronto
    • Marapost (the worst experience we ever had. We used them for the longest year on earth).
    • Silverpop (IBM)
    • I forgot their name but they are based in the middle of nowhere Pennsylvania.
    • Exact Target
    • Active Campaign
    • Get Response
    • Drip
    • SendInBlue
    • And more I cannot remember. We spent over six months looking at everything.
    Incentivized
    Read full review
    Return on Investment
    Tumblr
    • Tumblr has helped me meet new people with similar interests.
    • I used it for development blog postings for a game we worked on in college.
    • N/A- Not really business oriented beyond linking to pages, but I don't have one of those businesses. I've just seen people use it for that.
    Incentivized
    Read full review
    Discontinued Products
    • We hit record numbers this year in regards to sales which is attributed to the launch of our new e-commerce website.
    Incentivized
    Read full review
    ScreenShots