Likelihood to Recommend I like the idea of using this product for backups and cold storage. This allows for long retention times and a very low cost. The ability to quickly restore and the efficiency of all the products involved. I haven't come across scenarios where it isn't appropriate. I don't have a lot of experience so for me, it works well in my cases.
Read full review It's quite well suited for a medium to large size VMWare virtualization infrastructure where your production infrastructure can be failed over to a disaster recovery site. There are other cheaper options for a smaller budget business. Also, for a non mission critical virtual infrastructure, you can simply use VM backups such as Veeam backups for restoring failed VMs
Read full review Pros Veeam Backup for AWS provides a comprehensive backup and disaster recovery solution for AWS workloads. It's very easily integrated with the AWS cloud. The Simple and intuitive user interface of Veeam Backup for AWS makes it easy to set up and manage backups for AWS instances. Read full review Easy configuration and setup. Testing of a particular VM or datastore with several VMs is easy. Auto configuration of IPs makes the process even easier. Read full review Cons We have never managed to use Veeam for Azure or GCP. It works well with AWS. A client needed a multi-cloud DR solution management but we had a security issue and could find a solution from Veeam Backup for AWS. Usually, you need a dedicated resource to monitor when the number of workloads is high. That adds to the cost. Read full review It’s unfortunate, but more and more, the quality of VMware’s products and the technical support teams behind them has degraded significantly. We have opened several support requests within the last few months and ended up resolving a large majority ourselves due to the poor performance of their remote teams. VMware is suffering from the same illness that’s affecting multiple U.S. technology firms, in that their focus has shifted completely away from their customers and moved to pleasing investors. In doing so, clients suffer because they do not get properly tested products and the support teams behind them are very weak and overwhelmed. We worked close to a month trying to get SRM V6.5 to work. We have worked with many previous versions of SRM in the past while using HP EVAs, NetApps and Hitachi arrays, and we can honestly say that we are greatly disappointed with this release and the company. We escalated right up to engineering, but their response times were brutally slow; the technicians were juniors at best. As a technology leader, the last thing you want during a DR is to be dealing with a company that just can't deliver. SRM is not cheap, and you would expect much better products and support from VMware. If you are comparing products, try other companies like Veeam... We ended up using them instead, the setup and execution was easy and seamless, and they answered all our questions quickly and efficiently. They actually do care about their clients. Read full review Likelihood to Renew We have been using Veeam Backup for AWS for our cloud hosted solutions for the last several years and will continue to do so. The ease of use and available support staff make the learning curve for use nearly flat in our case and having Veeam Backup for on-premise workloads makes the decision easy.
Read full review - easy to set up - easy to protect critical servers in case of disaster
Read full review Usability The UI and the integration is good with the product. so far has not encountered any major challenges while using the UI. of course, this is user perspective. Few users suggested some different view that it should be change father should have some different options but overall the feedback about UI is positive and no major issues encountered by using the UI or forsake of this usability.
Read full review VMWare SRM is very easy to use and configure. You don't have to be a virtualization expert to learn SRM configuration and execution.
Read full review Reliability and Availability Veeam Backup has never failed me, whenever we have needed to recover data it has worked flawlessly. It is highly available and I do not know of of a situation where our business has needed Veeam Backup fo AWS and has not been able to access or use it in some way.
Read full review Performance We have not really noticed much difference and only notice it when doing work afterhours with our veeam being backed up. However, this is not the case as we do not do this often and hence we don't really have any real challenges for performance issues. Overall, we find that the performance is pretty good
Read full review Support Rating One of the best and leading backup solution with central management for all Virtual Servers, Physical servers and Application level backup. Migrated from distributed backup solution running at each site to central VEEAM solution which has reduced overhead of backup administrator and improves the backup performance. Veeam team is very supportive in solution design, taken care of all our requirements and provided the cost effective solution.
Read full review Sometimes we have to struggle explaining the problem and getting it resolved on priority. The overall quality of support team is not as good as it used to be in past.
Read full review In-Person Training We had only one due to the pandemic, but we remember really enjoying the help. Someone came to our site and walked us through the process and we had lots of time to ask questions and got really helpful solutions and tips and tricks to make sure that staff would understand and learn how to use it
Read full review Online Training The training provided online was good. The training was restrictive to users but was content was good and informative. The information provided was relevent and flow was maintained well. The Question and answers were good and supported well. Need to have more material provided with the training and will support users to adopt train the trainer approach.
Read full review Implementation Rating We were pretty happy with our implementation as it was simple to deploy and we followed the technical guide online with out much technical assistance from vendor support. We had also tested and streamlined a process based on our own documentation for our own company which was simple to follow overall for deploying into AWS for future instances
Read full review Alternatives Considered I had looked at N2WS Backup & Recovery backup and disaster recovery solution for AWS environments. But while it provides similar backup and recovery capabilities as Veeam Backup for AWS, it lacks some of the advanced features such as instant VM recovery, file-level recovery, and integration with Veeam Backup & Replication.
Read full review Entertained Veeam, however with SRM's tight integration and "brand" it was an easy decision. The cost for a 25 server license also weighed in the decision for using a VMware product. Plus I am a VMware fan and feel this option to go with SRM will transcend jobs.
Read full review Contract Terms and Pricing Model Overall, we pretty happy with the way it is contracted and the pricing structure. However, as stated we got it on promotion so we wont know until what it is after the 3 years but at this stage we are pretty happy with the product and the pricing from the commercial aspect
Read full review Scalability We have using this solution since 2020. In that moment we had four Host Linux and today we have forty vm Linux and Windows. The solution work fine as with few vm as multiples vm. The backup operators lovely this feacture, because keep simple his duties. Finally, we use the same solution for AWS, Azure or onpremise. This is great characteristic for skill transfer over backup team!
Read full review Professional Services Generally satisfied
Read full review Return on Investment The only thing is that you have to make sure you understand your AWS costs if your retention periods are not kept under control. ROI is hard to prove until the moment you need to restore your workload. Time-saving is something that comes to mind. Before Veeam, we used to spend/waste a lot of time verifying and testing our backup and restore. Veeam makes it easy with its SureBackup technology. Read full review The biggest positive is that we have a data recovery solution that we can test and verify in a live condition. Prior to this we were only hoping we could recover from a disaster. We've been only running for 4 months and haven't had to use SRM. Read full review ScreenShots Veeam Backup for AWS Screenshots