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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Veeva CRM

    Score7 out of 10
    N/AVeeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A

    YouCanBookMe

    Score9.6 out of 10
    N/AYouCanBook.me is appointment scheduling software from the UK company of the same name.

    $0

    (free with one calendar connection and one booking page)

    Pricing
    Veeva CRMYouCanBookMe
    Editions & Modules
    No answers on this topic
    Individual
    $9
    per month
    Professional
    $13
    per month
    Teams
    $18
    per month per member
    Offerings
    Pricing Offerings
    Veeva CRMYouCanBookMe
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—10% discount available for annual pricing, and 20% discount for 2-year pricing. Special discounts available for educators.
    More Pricing Information
    Features
    Veeva CRMYouCanBookMe
    Sales Force Automation
    Comparison of Sales Force Automation features of Veeva CRM and YouCanBookMe
    Feature
    Veeva CRM
    9.1
    4 Ratings
    15% above category average
    YouCanBookMe
    -
    Ratings
    Customer data management / contact management10.04 Ratings00 Ratings
    Workflow management9.04 Ratings00 Ratings
    Territory management7.04 Ratings00 Ratings
    Opportunity management8.03 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)10.03 Ratings00 Ratings
    Contract management10.03 Ratings00 Ratings
    Quote & order management9.03 Ratings00 Ratings
    Interaction tracking10.04 Ratings00 Ratings
    Channel / partner relationship management9.03 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Veeva CRM and YouCanBookMe
    Feature
    Veeva CRM
    9.3
    3 Ratings
    19% above category average
    YouCanBookMe
    -
    Ratings
    Case management10.03 Ratings00 Ratings
    Call center management8.01 Ratings00 Ratings
    Help desk management10.02 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Veeva CRM and YouCanBookMe
    Feature
    Veeva CRM
    8.5
    3 Ratings
    9% above category average
    YouCanBookMe
    -
    Ratings
    Lead management9.03 Ratings00 Ratings
    Email marketing8.03 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Veeva CRM and YouCanBookMe
    Feature
    Veeva CRM
    9.7
    3 Ratings
    23% above category average
    YouCanBookMe
    -
    Ratings
    Task management10.03 Ratings00 Ratings
    Billing and invoicing management10.03 Ratings00 Ratings
    Reporting9.03 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Veeva CRM and YouCanBookMe
    Feature
    Veeva CRM
    8.7
    4 Ratings
    13% above category average
    YouCanBookMe
    -
    Ratings
    Forecasting8.03 Ratings00 Ratings
    Pipeline visualization9.03 Ratings00 Ratings
    Customizable reports9.04 Ratings00 Ratings
    Customization
    Comparison of Customization features of Veeva CRM and YouCanBookMe
    Feature
    Veeva CRM
    8.8
    4 Ratings
    14% above category average
    YouCanBookMe
    -
    Ratings
    Custom fields8.04 Ratings00 Ratings
    Custom objects7.04 Ratings00 Ratings
    Scripting environment10.03 Ratings00 Ratings
    API for custom integration10.04 Ratings00 Ratings
    Security
    Comparison of Security features of Veeva CRM and YouCanBookMe
    Feature
    Veeva CRM
    9.5
    4 Ratings
    12% above category average
    YouCanBookMe
    -
    Ratings
    Single sign-on capability9.04 Ratings00 Ratings
    Role-based user permissions10.04 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Veeva CRM and YouCanBookMe
    Feature
    Veeva CRM
    8.5
    1 Ratings
    12% above category average
    YouCanBookMe
    -
    Ratings
    Social data8.01 Ratings00 Ratings
    Social engagement9.01 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Veeva CRM and YouCanBookMe
    Feature
    Veeva CRM
    9.0
    2 Ratings
    18% above category average
    YouCanBookMe
    -
    Ratings
    Marketing automation9.02 Ratings00 Ratings
    Compensation management9.01 Ratings00 Ratings
    Platform
    Comparison of Platform features of Veeva CRM and YouCanBookMe
    Feature
    Veeva CRM
    10.0
    4 Ratings
    27% above category average
    YouCanBookMe
    -
    Ratings
    Mobile access10.04 Ratings00 Ratings
    Best Alternatives
    Veeva CRMYouCanBookMe
    Small Businesses
    Salesflare
    Score10 out of 10
    Square Appointments
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Chili Piper
    Score8.8 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Doodle
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Veeva CRMYouCanBookMe
    Likelihood to Recommend
    9.0
    (4 ratings)
    8.5
    (9 ratings)
    User Testimonials
    Veeva CRMYouCanBookMe
    Likelihood to Recommend
    Veeva Systems
    Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
    Incentivized
    Read full review
    YouCanBookMe
    Youcanbook.me is great for small businesses or for self-employed professionals who need an easy-to-use and cost-effective solution for handling large numbers of clients. It's great for eliminating inconvenient miscommunication and tedious back-to-back emails in order to set a proper date and/or meeting details. However, if you need a more sophisticated system that fits into your company's IT procedures and carries sensitive data, an in house solution would fit best.
    Read full review
    Pros
    Veeva Systems
    • Commercial Cloud
    • Sunrise UI
    • Multi device support from browser, iOS devices
    Incentivized
    Read full review
    YouCanBookMe
    • One really helpful feature of YouCanBook.Me for our organization is that everyone can see appointment times in their own time zone. We frequently schedule interviews with applicants nationwide, as well as communicating with team members located in 32 different countries, so this has really simplified scheduling.
    • We rely heavily on Google Calendar for staff scheduling, so it is great that YouCanBook.Me can sync your availability straight from your calendar as well as automatically adding meetings to your calendar when they are booked.
    • We use YouCanBook.Me to schedule follow-up calls with people we meet at conferences and other recruiting events. It's really simple to have someone sign up for a call, and this has been a really effective tool for us to stay in communication with prospects.
    Incentivized
    Read full review
    Cons
    Veeva Systems
    • There is no offline version of the app so it is hard for field staffs to access where internet connectivity is not strong
    • Can be expensive specially for a smaller company as it is based on SAAS platform
    Read full review
    YouCanBookMe
    • I don't like the generic email invite to a Zoom meeting it sends out. Once I get the date sent to me in my email, I have to cancel the meeting and re-set the meeting with my own personalized Zoom Invite. Sometimes that is confusing for the prospect. However, now that I write this...I see an article on the web site about creating a unique Zoom meeting invite. I will have to check that out.
    • I set my work days as 9:30 a.m.-5:30 p.m. but on the calendar it shows a time available at 6 p.m. My last appointment should be listed as 5 p.m., as my appointments are in 30-minute increments and I leave at 5:30 p.m. So that is confusing and resulted in a few appointments booked when I am not actually working.
    • I book demos for a coworker, and if he is busy in another meeting, I have to block it off in my calendar as "Jack is Busy" so that prospects won't pick a time that is not available for Jack. I wish there was a way I could link his Outlook calendar to my YouCanBook.Me. Perhaps there is, but I am unaware of it.
    Incentivized
    Read full review
    Alternatives Considered
    Veeva Systems
    Better for field based medical personnel when recording Medical calls.
    Incentivized
    Read full review
    YouCanBookMe
    YouCanBook.Me allows fuller messaging in addition to appointments. Calendly is more minimalist than YouCanBook.Me. I prefer having more control over the look and feel, and functionality than it offers.
    Incentivized
    Read full review
    Return on Investment
    Veeva Systems
    • Oftentimes it is the field sales force that heavily influence the choice of the CRM solution. It appears that many of our field sales force prefer Veeva. Happy reps = more actively used CRM = clearer understanding of the reps' activities.
    • Veeva offer 2 implementation versions - out of the box implementation (around 6-8 weeks to install) and 'all singing, all dancing' implementation (based on the length of your specific string). You can pick one and therefore influence your ROI accordingly.
    • Again, as Veeva CRM is pretty much a de facto CRM solution, this is good for scalability if/when rolling it out across multiple regions/branches
    Incentivized
    Read full review
    YouCanBookMe
    • It's helped our Professional Services Team immensely. Although we don't have numbers as far as an ROI, we use it daily across our whole team of 8 project managers.
    • We also use youcanbook.me to schedule in interviews with our 20+ researchers who are moderating sessions. Our admin team also uses youcanbook.me to allow our employees to schedule our weekly massages.
    Incentivized
    Read full review
    ScreenShots

    YouCanBookMe Screenshots

    Screenshot of an example appointment, in YouCanBookMe.Screenshot of A customized booking page. Users can create a unique scheduling experience with multiple display options and customizable notifications.Screenshot of YouCanBookMe's security features.Screenshot of an example of YouCanBookMe's automations, including automated video links, CRM updates, reminders, follow-ups and no-show tracking.Screenshot of an example booking experience, on a mobile device.Screenshot of YouCanBookMe's customer support team.