Verint Community vs. Webex Engage
Verint Community vs. Webex Engage
Product | Rating | Most Used By | Product Summary | Starting Price |
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Verint Community | N/A | Verint Community (Telligent) is a community and collaboration software platform developed by Telligent Systems and was first released in 2004. Telligent's focus was on offering a platform that can be integrated and extended, but this requires technical expertise. Verint acquired Telligent in 2015. | N/A | |
Webex Engage | N/A | From SMS, chat to messaging apps, Webex Engage (including the former IMIchat) equips agents with one interface to increase productivity and deliver the support customers expect. It supports both proactive agent and customer-initiated contact, so agents can have live conversations with customers over SMS, Live Chat, Apple Messages for Business, WhatsApp, Facebook Messenger, Twitter, and email. | N/A |
Verint Community | Webex Engage | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Verint Community | Webex Engage | |
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Top Pros |
| No answers on this topic |
Top Cons |
| No answers on this topic |
Verint Community | Webex Engage | |
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Small Businesses | PowerDMS by NEOGOV Score 9.6 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | PowerDMS by NEOGOV Score 9.6 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Discord Score 8.5 out of 10 | Conversica Score 9.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Verint Community | Webex Engage | |
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Likelihood to Recommend | 8.5 (29 ratings) | - (0 ratings) |
Likelihood to Renew | 10.0 (2 ratings) | - (0 ratings) |
Usability | 9.0 (6 ratings) | - (0 ratings) |
Availability | 10.0 (1 ratings) | - (0 ratings) |
Performance | 10.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (6 ratings) | - (0 ratings) |
Implementation Rating | 9.0 (1 ratings) | - (0 ratings) |
Configurability | 10.0 (1 ratings) | - (0 ratings) |
Ease of integration | 7.0 (1 ratings) | - (0 ratings) |
Product Scalability | 10.0 (1 ratings) | - (0 ratings) |
Vendor post-sale | 10.0 (1 ratings) | - (0 ratings) |
Vendor pre-sale | 10.0 (1 ratings) | - (0 ratings) |
Verint Community | Webex Engage | |
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Likelihood to Recommend | Verint | Cisco No answers on this topic |
Pros | Verint | Cisco No answers on this topic |
Cons | Verint | Cisco No answers on this topic |
Likelihood to Renew | Verint | Cisco No answers on this topic |
Usability | Verint | Cisco No answers on this topic |
Support Rating | Verint | Cisco No answers on this topic |
Implementation Rating | Verint | Cisco No answers on this topic |
Alternatives Considered | Verint | Cisco No answers on this topic |
Scalability | Verint | Cisco No answers on this topic |
Return on Investment | Verint | Cisco No answers on this topic |
ScreenShots | Verint Community Screenshots |