RealVNC Connect vs. webinar.net

It is very easy to use if the remote device is already set up to receive connections, so if you are setting up devices before deploying them, it is a great tool to have. It is well-suited to use when shadowing users or using it as a teaching tool. There are other products that are better if you are trying to help someone on a one-use basis.

Incentivized

If price is not an object, I would always prefer ON24 rather than webinar.net. However, ON24 is much more expensive. Webinar.net is owned by 6Connex, so the integration of webinar.net in 6Connex is recommended if you need to host a webinar in a 6Connex environment. Support staff is nice, but not knowledgeable enough and takes too long. When a presenter plays a video they get muted automatically, even if the video has no sound! So you then have to either unmute the speaker yourself or having him/her doing it which adds to the stress of the moment. We have had a few cases when email reminders didn't go out, even if programmed and saved correctly.

Incentivized

• VNC Connect does an excellent job in remotely connecting to a computer through either your local area network or even another computer on the internet. As long as the VNC Connect services is installed and the client is running in the background.
• VNC Connect provides password protection to prevent unauthorized users from attempting to remotely access your computer. There's an option to have a separate password to remotely view vs view & access a computer. You can even add an additional level of security by turning on the feature to require Windows login credentials.
• VNC Connect provides an additional set of controls after a remote connection has been established with another computer. You can have special keystrokes like Ctrl+Alt+Del sent as a command sequence to the other computer as well as access more than a single screen when in use at the remote computer location.

Incentivized

• calendar tool on the registration page
• being able to embed videos on the registration page
• note tool for presenters
• large number of attendees allowed

Incentivized

• Its a pretty straight forward product - I would like to see more tools with a "wow" factor.
• Panel colors are blah - I would like more eye-catching colors.
• A more consistent look with all platforms - like Mac & PC.

Incentivized

• connectivity for presenters is not easy and not user friendly enough
• you can't just choose CET time, you need to display a city in CET time
• no blurred background
• no virtual background

Incentivized

VNC is a solid product for the price. It simply works and its reliable across different platforms. Some products state they work well in the Mac environment but don't deliver. This one does what it says. Connections are reliable, but of course, this depends on internet connections. The product works well over wireless connections as well. It delivers on what a remote tool should deliver on. My technicians are happy with the product and customers appreciate the ease of use when letting us connect to their systems. Some also appreciate the remote support while they are multi-task.

Incentivized

It's a niche product and in that niche they try to cater to as many use cases as they can. Other as a TCO aspect i don't see many use cases where you can't use this product as the one tool for all remote session use cases in your company

Incentivized

The audience screen doesn't adjust automatically, not even on mobile phones; connection for presenters is difficult, taking time to support them and many times leaving them a bit frustrated. For us, it is not ideal the time it takes to publish content and also the time and quality of the support team replies. However, it has great potential for improvement.

Incentivized

VNC Connect is a reliable product that has been around for a long time. It is reasonably priced and works well in the Mac & PC environment. When you have a small team that supports many users we need tools that we can rely upon and that will get the job done on the first try. Many customers appreciate the quick assistance and can multi-task while our team works on their computer issues remotely. From a customer service point of view, this tool gives us transparency and efficient effectiveness.

Incentivized

They are very kind and readily available online and off-line; however they hardly know the answers and always need to check, making it very lengthy process and sometimes it feels like a bit of a waste of time too. I would suggest they are given more training to start with

Incentivized

The training is very informative, quick and to the point. All of the details one would need are present so the user doesn't have to go searching for additional information just to use the application. The layout of the training was also neat and concise, some of the other training sessions for other companies I've done in the past were confusing and not well thought out, this one is much more superior

No problem at all, love the product.

Incentivized

VNC is light and sleek with the quick setup, was impressed with the quick setup despite poor Internet connection outdoor. TeamViewer is good, but the pricing is not as good as VNC. Both do the basic job, but VNC still outperform TeamViewer in terms of performance and ease of use.

Incentivized

webinar.net was adopted by our company to replace ON24 since it is much cheaper. We use it in combination with Slido, sometimes. It serves large one-way webinars (up to 1,000 attendees) with limited interaction (polls and Q&A), while for smaller and more interactive online events we keep using Microsoft Teams Meetings or Webinars and Zoom Meetings.

Incentivized

• I have just used the software for about 1 month and so far so god. I am saving time whenever I can access my client's computers from my desk as opposed to having to leave my office to go to their offices. Saves me time and the client money.

Incentivized

• higher number of attendees
• repeating clients
• more likelihood to create a series of events vs a standalone event

Incentivized