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OpenText Core Email Threat Protection vs. Voltage by OpenText

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    OpenText Core Email Threat Protection

    Score7.5 out of 10
    N/AOpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A

    Voltage by OpenText

    Score7.4 out of 10
    N/AOpenText Voltage data security solutions classify and protect data, assess risk, enhance privacy, monitor access, manage lifecycles, and support compliance—reducing exposure as AI-driven access and cryptographic threats evolve.N/A
    Pricing
    OpenText Core Email Threat ProtectionVoltage by OpenText
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    OpenText Core Email Threat ProtectionVoltage by OpenText
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    OpenText Core Email Threat ProtectionVoltage by OpenText
    Considered Both Products
    OpenText
    No answer on this topic
    OpenText
    Chose Voltage by OpenText
    I think SecureMail is showing its age -- it is based on the Voltage product that HPE purchased a few years ago and hasn't really been updated since then substantially. Its documentation and web portal aren't as useful as some of the other products, and Zix has better DLP …
    Incentivized
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    85%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    77%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    12 Answers
    No answers on this topic
    Features
    OpenText Core Email Threat ProtectionVoltage by OpenText
    Secure Email Gateway
    Comparison of Secure Email Gateway features of OpenText Core Email Threat Protection and Voltage by OpenText
    Feature
    OpenText Core Email Threat Protection
    7.7
    9 Ratings
    9% below category average
    Voltage by OpenText
    -
    Ratings
    Anti-malware10.07 Ratings00 Ratings
    Customizability5.38 Ratings00 Ratings
    Data Loss Protection9.05 Ratings00 Ratings
    Threat Detection7.39 Ratings00 Ratings
    Sandboxing7.06 Ratings00 Ratings
    End-to-End Encryption10.09 Ratings00 Ratings
    Management Tools5.49 Ratings00 Ratings
    Best Alternatives
    OpenText Core Email Threat ProtectionVoltage by OpenText
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    Microsoft Exchange
    Score8.6 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    OpenText Core Email Threat ProtectionVoltage by OpenText
    Likelihood to Recommend
    6.4
    (60 ratings)
    8.2
    (2 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    7.0
    (29 ratings)
    -
    (0 ratings)
    Support Rating
    8.3
    (27 ratings)
    -
    (0 ratings)
    User Testimonials
    OpenText Core Email Threat ProtectionVoltage by OpenText
    Likelihood to Recommend
    OpenText
    I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
    Incentivized
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    OpenText
    Larger corporations that require identity-based encryption would benefit from the product. Smaller corporations that want a more feature-rich product with a better user experience would not benefit as much
    Incentivized
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    Pros
    OpenText
    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Incentivized
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    OpenText
    • Encryption
    • Format Preserving Encryption
    • Scalable
    • Simple licensing models
    Incentivized
    Read full review
    Cons
    OpenText
    • The admin interface seems a bit shabby. It's time for a refresher course.
    • Being able to modify our own security word without having to contact Zix.
    • Users may not enjoy needing to log in to access messages through the secure site.
    Incentivized
    Read full review
    OpenText
    • Its web-portal is pretty bare bones, unlike some competitors that are more feature-rich
    • Its documentation is also voluminous, making it hard to find something since it is spread across multiple manuals for particular features.
    • It doesn't support IMAP connections, unlike some of its competitors.
    Incentivized
    Read full review
    Likelihood to Renew
    OpenText
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Incentivized
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    OpenText
    No answers on this topic
    Usability
    OpenText
    It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
    Incentivized
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    OpenText
    No answers on this topic
    Support Rating
    OpenText
    AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    OpenText
    Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
    Incentivized
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    OpenText
    FPE, which was one of the reasons for the technology and capability across large organisations made it a very easy decision. Reference customers throughout the world across FinTec's. The new cloud service models are really interesting. the amount of value in their R & D teams.
    Incentivized
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    Return on Investment
    OpenText
    • Protecting patient information
    • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
    • Pretty easy to use if you don't make many customizations to it.
    Incentivized
    Read full review
    OpenText
    • Decided not to use the product after looking at competitors.
    Incentivized
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    ScreenShots