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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    WORKetc

    Score7 out of 10
    Small Businesses (1-50 employees)
    WORKetc is a cloud-based business management system. With integrated CRM, project management, billing, help desk, reporting, and collaboration, teams can access one system for all relevant information. The system supports popular third-party apps such as Google Workspace, Xero Accounting, Quickbooks Online, Outlook, Dropbox, and Evernote.

    $78

    per month

    Zoho Recruit

    Score7.6 out of 10
    N/AZoho Recruit is a cloud-based ATS. Zoho offers a full suite of features typical of applicant tracking systems, including social recruiting and resume parsing. Its custom automatable reports enable analyses of processing and information sharing. It is available in Free, Standard, and Enterprise versions.

    $25

    per month per user

    Pricing
    WORKetcZoho Recruit
    Editions & Modules
    Starter Edition
    $78
    Per Month for up to 2 Users
    Team
    $195
    Per month for up to 3 Users (Each extra user + $49/month)
    Foundations
    $395
    Per month for up to 5 Users (Each extra user + $59/month)
    Forever Free
    $0
    Standard
    $25
    per month per user
    Professional
    $50
    per month per user
    Enterprise
    $75
    per month per user
    Offerings
    Pricing Offerings
    WORKetcZoho Recruit
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup fee$30 per user per month
    Additional Details—Zoho recruit also provides options for add-ons such as a client portal ($6/license/month) and video interviews ($12/license/month).
    More Pricing Information
    Community Pulse
    WORKetcZoho Recruit
    Considered Both Products
    WORKetc
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    20 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    18 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    16 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    18 Answers
    Features
    WORKetcZoho Recruit
    Sales Force Automation
    Comparison of Sales Force Automation features of WORKetc and Zoho Recruit
    Feature
    WORKetc
    7.9
    13 Ratings
    1% above category average
    Zoho Recruit
    -
    Ratings
    Customer data management / contact management8.613 Ratings00 Ratings
    Workflow management8.312 Ratings00 Ratings
    Opportunity management7.810 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.913 Ratings00 Ratings
    Contract management7.31 Ratings00 Ratings
    Quote & order management8.18 Ratings00 Ratings
    Interaction tracking7.82 Ratings00 Ratings
    Channel / partner relationship management7.31 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of WORKetc and Zoho Recruit
    Feature
    WORKetc
    8.3
    12 Ratings
    8% above category average
    Zoho Recruit
    -
    Ratings
    Case management9.011 Ratings00 Ratings
    Call center management7.31 Ratings00 Ratings
    Help desk management8.512 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of WORKetc and Zoho Recruit
    Feature
    WORKetc
    7.4
    11 Ratings
    4% below category average
    Zoho Recruit
    -
    Ratings
    Lead management7.710 Ratings00 Ratings
    Email marketing7.19 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of WORKetc and Zoho Recruit
    Feature
    WORKetc
    8.1
    13 Ratings
    5% above category average
    Zoho Recruit
    -
    Ratings
    Task management8.713 Ratings00 Ratings
    Billing and invoicing management7.810 Ratings00 Ratings
    Reporting7.912 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of WORKetc and Zoho Recruit
    Feature
    WORKetc
    7.3
    11 Ratings
    5% below category average
    Zoho Recruit
    -
    Ratings
    Pipeline visualization7.59 Ratings00 Ratings
    Customizable reports7.211 Ratings00 Ratings
    Customization
    Comparison of Customization features of WORKetc and Zoho Recruit
    Feature
    WORKetc
    8.0
    13 Ratings
    5% above category average
    Zoho Recruit
    -
    Ratings
    Custom fields8.413 Ratings00 Ratings
    Custom objects8.22 Ratings00 Ratings
    API for custom integration7.310 Ratings00 Ratings
    Security
    Comparison of Security features of WORKetc and Zoho Recruit
    Feature
    WORKetc
    8.9
    11 Ratings
    6% above category average
    Zoho Recruit
    -
    Ratings
    Single sign-on capability9.11 Ratings00 Ratings
    Role-based user permissions8.811 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of WORKetc and Zoho Recruit
    Feature
    WORKetc
    7.3
    1 Ratings
    3% below category average
    Zoho Recruit
    -
    Ratings
    Social data7.31 Ratings00 Ratings
    Platform
    Comparison of Platform features of WORKetc and Zoho Recruit
    Feature
    WORKetc
    7.5
    13 Ratings
    2% below category average
    Zoho Recruit
    -
    Ratings
    Mobile access7.513 Ratings00 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of WORKetc and Zoho Recruit
    Feature
    WORKetc
    -
    Ratings
    Zoho Recruit
    6.6
    37 Ratings
    18% below category average
    Job Requisition Management00 Ratings4.235 Ratings
    Company Website Posting00 Ratings7.030 Ratings
    Publish to Social Media00 Ratings6.025 Ratings
    Job Search Site Posting00 Ratings7.031 Ratings
    Customized Application Form00 Ratings5.033 Ratings
    Resume Management00 Ratings7.936 Ratings
    Duplicate Candidate Prevention00 Ratings9.032 Ratings
    Candidate Search00 Ratings7.035 Ratings
    Applicant Tracking00 Ratings7.937 Ratings
    Collaboration00 Ratings7.519 Ratings
    Task Creation and Delegation00 Ratings7.417 Ratings
    Email Templates00 Ratings2.433 Ratings
    User Permissions00 Ratings7.935 Ratings
    Notifications and Alerts00 Ratings5.233 Ratings
    Reporting00 Ratings6.833 Ratings
    Best Alternatives
    WORKetcZoho Recruit
    Small Businesses
    Salesflare
    Score10 out of 10
    Crelate
    Score9.1 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    CareerSiteBuilder
    Score10 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    JobDiva
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    WORKetcZoho Recruit
    Likelihood to Recommend
    7.8
    (40 ratings)
    7.9
    (38 ratings)
    Likelihood to Renew
    8.2
    (30 ratings)
    10.0
    (1 ratings)
    Usability
    8.2
    (5 ratings)
    4.0
    (1 ratings)
    Availability
    9.1
    (3 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (4 ratings)
    -
    (0 ratings)
    Support Rating
    8.2
    (5 ratings)
    6.0
    (6 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.1
    (2 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    4.5
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.2
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    WORKetcZoho Recruit
    Likelihood to Recommend
    WORKetc
    If you are looking for a way to organize customer data and projects across regions, then WORK[etc] will get the job done. For our company, the country is divided into 3 regions and each region has a team of workers in charge of providing ongoing support services to that region. WORK[etc] has organized our company exponentially and given us a solid database to pull from to ensure we're meeting contractual requirements, providing timely deliverables and staying ahead of the game. Because I only work in a service industry, I don't know if WORK[etc] would be appropriate for product based companies, However, if you were offering anything [product or service] that required online support, the system will function well.
    Incentivized
    Read full review
    Zoho
    With the business I am in I have to be able to search and reach potential candidates from hours away due to the scope of the contract we have covering a solid couple hundred sq. miles of the state; so being able to have a software that can search, sort, rank, and suggest candidates without having to spend ours of time or driving hours for an interview I can connect with one person and make a decision and have the software there for them and send an email or two with the steps and instructions and 5 minutes later be doing the same for another candidate hours away without even needing to leave the office or even from home and knowing that I'm able to monitor and adjust the steps or make adjustments along the way and being able to trust that it is choosing quality candidates and able to help me hire the right people to do my job to keep my contractors and homeowners safe is amazing for our business.
    Incentivized
    Read full review
    Pros
    WORKetc
    • Connecting all the different methods of communicating with our clients into one place is the best part of the application to us. The Google Apps integration lets us update all of our WORK[etc] details directly from our email page which saves a huge amount of time. It lets us move back and forth freely between WORK[etc] tools and our Google Apps email, documents, calendar, etc. with ease.
    • Breaking work according to what we are doing helps us group and ungroup things as needed. Since we do tech support and so much more having the ability to connect projects, support cases, to dos, documents, discussions, and more all together makes it easy to work with the relationships of all the different activity.
    • We have found the discussion tool to be vital to moving things through quickly. There are many discussions that are just FYI while others really need a decision or answer form the team members. Discussions allows us to quickly note the people we need to answer us and what is there as an FYI. It keeps all that history so our decision process become documented easily and not lost in email chains.
    Read full review
    Zoho
    • Like other HR-based services, Zoho Recruit allows you to track the behavior of candidates during the execution of your hiring process, so that you can create constant notes of any problems that may arise and that may prevent a proper job.
    • The relationship between employers and candidates can be measured, which is excellent for creating reports on the development of each hiring process, and employees can then be evaluated on their ability to manage and communicate correctly with each candidate under their direct care.
    • Hiring sessions can be recorded using a variety of methods. It does not necessarily have to be done using an audiovisual recording tool (which is possible through different integrations) but a convenient recording system that allows you to note down important data, and where even the candidate's photographs can be saved.
    • We believe that some features of Zoho Recruit's support service could be improved, although this is probably a general service by the Zoho team for all their programs. The staff is not sufficiently explanatory, and therefore we have not been able to meet our expectations for troubleshooting.
    • We like that using Zoho Recruit is so convenient, and that it interfaces well with the other services that the entire Zoho suite has to offer: Zoho Recruit is a good alternative for human resources, which shows a reliable and easy-to-manage operability, so that all registration and follow-up processes are simple.
    Incentivized
    Read full review
    Cons
    WORKetc
    • The one key issue that it doesn't solve is resource utilisation. You are able to add the number of hours that each "to do" will take but you can't allocate that to an employee and then aggregate all that up to show how much capacity you are using or have left.
    • One if its great benefits is its flexibility but that is also a drawback because there are multiple ways to do the same thing. This means that to ensure consistency across all employees having your own business procedures on how to use WORKetc is vital.
    • Some of the financial processes don't fully reflect UK practice currently. For instance it doesn't deal with VAT on expenditure well. However we have been assured that this is being resolved.
    Read full review
    Zoho
    • Zoho Recruit should allow for customization of pipelines based on department/role to be hired.
    • Zoho Recruit should allow for customization of the vendor portal allowing the vendor to type in key data points about candidate profiles that are typically not found on the resume, such as notice period, current salary and expected salary.
    • Zoho Recruit could simplify the blueprinting process built into the tool which allows for smooth flow of candidates through the system.
    Incentivized
    Read full review
    Likelihood to Renew
    WORKetc
    We, as a company, have put a lot of time and energy into building the system to where it is for us today. With its constant improvements and our continually learning and developing, I couldn't imagine moving away from WORKetc to try a different system out. This really does give us everything that we've wanted/needed in a system without having to utilize 2-3 different products. The part that makes this so unique compared to other systems that we've used in the past is the fact that it has a project management piece built in, and that in itself is a huge driving point in why we will continue to use this.
    Read full review
    Zoho
    We have evaluated every other ATS on the market, and do so every 1-2 years just to make sure we aren't missing out on anything better, and found that Zoho offers more functionality than any ATS with a per-recruiter-price under $100. Once it introduces automated job alerts and candidate login functionality there will be no reason for us to look elsewhere.
    Incentivized
    Read full review
    Usability
    WORKetc
    My staff hates it, our clients require transparency and you manual have to enter notes, billing is horrific, as it does not subtotal by type - so as a T&M shop there is no way to easily see how much was spent to each matter or service type.
    Read full review
    Zoho
    The user interface looks clunky and designed by engineers. I suspect it didn't undergo much user testing.
    Incentivized
    Read full review
    Reliability and Availability
    WORKetc
    It never let me down. The support team never let me down.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Performance
    WORKetc
    WORKetc compares well in regards to speed and reliability to other cloud-based products we use such as Google for Work. Compared to our old in-house based CRM, it is a superstar; faster, more reliable and easily run on a variety of browsers and smart phones. The program loads fast as do data screens for contacts, projects, invoices and more
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    WORKetc
    WORKetc offers maybe the best support in the business. Product documentation and training resources are outstanding. Support tickets or inquiries are answered quickly. If you do need to address an issue in person, it is easy to schedule a 15 or 30 minute live call with their fantastic support staff who are fast, friendly and skilled
    Read full review
    Zoho
    I give Zoho Recruit this rating because over all, it has helped me to organize my candidates and saved me time and energy in organizing them myself. Without Zoho Recruit, I simply would not be able to keep my talent pool straight, and it certainly gets the job done. I took off a couple points because if I download a resume after already inputting the candidate into Zoho, it won't automatically sync the two profiles up. It also does not remind me when a task is expired.
    Incentivized
    Read full review
    Online Training
    WORKetc
    They know their stuff. They listen to your use cases. They get back to you.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    WORKetc
    The implementation of the system was fairly easy. Because of our previous experience with a similar system, we were ready and working on the product as soon as we announced the switch. The system also allowed us to simplify our processes by integrating timesheets and project management directly into our CMS.
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    WORKetc
    We needed a CRM that would work with US. We found WORK [etc] was exactly what we needed. being able to customize the CRM around our company and further change as we go has been the best thing about it. We haven't been locked into how it is set up and can change it very quickly.
    Read full review
    Zoho
    Zohorecruit is the best platform for small and mid-sized companies. It will help us to save lots of time in the recruitment and hiring journey. We have used Oorwin also in the past, but this is much better than the Oorwin, and it's very robust and easy to use, and the site is very fast.
    Incentivized
    Read full review
    Scalability
    WORKetc
    Everything is related. You can scale up your team rapidly.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Return on Investment
    WORKetc
    • Setting up project templates is time-consuming - if you want to do it right. Nevertheless, it is well worth it! Routine complex projects that used to require at least six people and at least as many "silos of information" are now done with two or three people, and - at most - 2 or 3 silos of information. And that's only because I haven't fully integrated the program with our Accounting programs (and there is an API for Quickbooks). I'd say the initial investment of perhaps 80 hours on my part was saved five or ten times over during our first six months, with better accuracy, accountability, and documentation. Since then, the ROI is at least 20 or 30 times annually of my time...the one thing I can't buy more of.
    Incentivized
    Read full review
    Zoho
    • I can't say anything about ROI, but Zoho Recruit made our recruitment process highly effective.
    • We did not need to hire more HR managers as the system helped to manage the processes automatically.
    • We saved money with Zoho Recruit for sure. And this was very best.
    Incentivized
    Read full review
    ScreenShots

    WORKetc Screenshots

    Screenshot of WORKetc's customizable dashboard - gives an instant bird's eye view of data. A summarized widget for all of WORKetc's modules can be added to the dashboard, while those that are not needed can be hidden and the most important can be dragged to the top.Screenshot of WORKetc contacts - organized in a single location. Every item created, every activity worked on, and all email correspondence can be traced back to a contact. These automatically become accessible and trackable from that contact's activity history stream, a filterable, customizable list that tracks the relationship with that contact.Screenshot of WORKetc's projects - the bins for everything related to a client including tasks, sub-projects, discussion, files, timesheets, expenses, and other items. WORKetc allows unlimited nesting of sub-projects within projects and an unlimited number of tasks within each sub-project. Multiple project views are available, including project tree view and a Gantt Chart.Screenshot of one of WORKetc has over 40 "out of the box" reports, giving access to needed stats and information. The reports that are used most often can be kept in the "My Reports" tab to keep them at the forefront of the reporting area. Reports can also be bookmarked.