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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    X Premium Business

    Score8 out of 10
    N/AX Premium Business (formerly Verified Organizations) is the enterprise-tier infrastructure for the X platform, designed to centralize brand authority, account security, and high-velocity content distribution for commercial and governmental entities.

    $200

    per month

    Zoho Forms

    Score9.2 out of 10
    N/AZoho Forms is an online form builder that lets users create mobile-ready online forms. Forms can be shared with select users via email, or via a public link. This solution includes a drag-and-drop form builder that is responsive on all mobile devices. Zoho Forms also offers native mobile applications for iOS and Android devices. According to the vendor, key benefits include: A web and mobile form builder. Drag and drop fields to add them to…

    $0

    per month

    Pricing
    X Premium BusinessZoho Forms
    Editions & Modules
    Basic
    $200
    per month
    Full Access
    $1000
    per month
    Enterprise
    Custom
    Free
    $0
    per month
    Basic
    $10
    per month
    Standard
    $25
    per month
    Professional
    $50`
    per month
    Premium
    $100
    per month
    Offerings
    Pricing Offerings
    X Premium BusinessZoho Forms
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$10 per month
    Additional DetailsDiscount available for annual billing.Contact support@zohoforms.com to try out our paid plans.
    More Pricing Information
    Community Pulse
    X Premium BusinessZoho Forms
    Considered Both Products
    SpaceX
    No answer on this topic
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Features
    X Premium BusinessZoho Forms
    Survey Content
    Comparison of Survey Content features of X Premium Business and Zoho Forms
    Feature
    X Premium Business
    -
    Ratings
    Zoho Forms
    9.7
    11 Ratings
    13% above category average
    Changes to live survey00 Ratings9.910 Ratings
    Multiple question types00 Ratings9.511 Ratings
    Survey Logic
    Comparison of Survey Logic features of X Premium Business and Zoho Forms
    Feature
    X Premium Business
    -
    Ratings
    Zoho Forms
    9.5
    10 Ratings
    13% above category average
    Survey logic flexibility00 Ratings9.510 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of X Premium Business and Zoho Forms
    Feature
    X Premium Business
    -
    Ratings
    Zoho Forms
    9.2
    11 Ratings
    12% above category average
    Response tracking00 Ratings8.911 Ratings
    Data export00 Ratings9.59 Ratings
    Standard reports00 Ratings9.411 Ratings
    Custom reports00 Ratings8.910 Ratings
    Analytics00 Ratings8.911 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of X Premium Business and Zoho Forms
    Feature
    X Premium Business
    -
    Ratings
    Zoho Forms
    9.4
    11 Ratings
    8% above category average
    Access controls00 Ratings9.411 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of X Premium Business and Zoho Forms
    Feature
    X Premium Business
    -
    Ratings
    Zoho Forms
    8.9
    10 Ratings
    10% above category average
    Respondent restrictions00 Ratings8.910 Ratings
    Best Alternatives
    X Premium BusinessZoho Forms
    Small Businesses
    Sendible
    Score7.2 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Emplifi
    Score8.9 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    X Premium BusinessZoho Forms
    Likelihood to Recommend
    8.0
    (33 ratings)
    8.9
    (11 ratings)
    Likelihood to Renew
    7.1
    (16 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (4 ratings)
    9.5
    (3 ratings)
    Availability
    8.4
    (2 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (6 ratings)
    10.0
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    X Premium BusinessZoho Forms
    Likelihood to Recommend
    SpaceX
    TweetDeck is ideal for complex media organisations / newsrooms where you want to keep track of several users accounts, or switch between multiple user and/or title accounts. It is perfect for those who want to follow conversations in real-time via many channels, at a glance. It is also useful for those who want to schedule tweets to provide around the clock coverage even when unmanned. Now that it paid-for is less suited to smaller organisations with tight budgets.
    Read full review
    Zoho
    Zoho Forms is great for customer surveys, collection of data, onboarding clients, instances where you need a signature. Might be less appropriate for some businesses depending upon branding messages. Zoho Forms has some disclaimers that appear on forms i.e. not to enter personal information, credit cards, passwords, etc. so depends upon the intent & purposes of the form data collection, whether it would be a solution that would fit every business model.
    Incentivized
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    Pros
    SpaceX
    • TweetDeck is the best platform to schedule tweets - it is far better than the website itself. The process is remarkably easy and scheduling a day's worth of tweets takes no more than 10 minutes.
    • Tracking news is very easy on TweetDeck due to being able to create multiple columns each focusing on a different subject. Columns can be created using handles, searches, hashtags, and trends, and this makes TweetDeck a great platform as a news editor.
    Incentivized
    Read full review
    Zoho
    • Its feature of sending alerts in real time is my favorite feature. Whenever someone fills an inquiry form, I get alert immediately.
    • It has a mobile app also which makes this software usable at anytime and anywhere.
    • It's a cloud based application so users don't need so save anything on their system and they don't need to be dependent on their system. They can access their forms from any system.
    Incentivized
    Read full review
    Cons
    SpaceX
    • TweetDeck has an editing feature for scheduled posts only if there is no image attached. When a post with an image needs editing, users must instead delete the entire post and reschedule it with the edits needed.
    • TweetDeck has a real-time display, however users often need to refresh the window manually to get scheduled posts to appear in the appropriate column.
    • TweetDeck users can scroll side to side to view all off the types of columns selected. This functionality often leads to traveling back to a previous page unintentionally.
    Incentivized
    Read full review
    Zoho
    • Zoho Forms could improve if the Super Admin had access to view all reports from org users, not just view the name
    • Audit history tracking needs to be extended, many of our older forms show no history past the creation date
    Incentivized
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    Likelihood to Renew
    SpaceX
    As I previously mentioned, if TweetDeck were to increase some features and integrations, cleaned up its interface, and developed a tool to measure ROI, it would remain competitive with HootSuite and Hubspot. Altogether, it is an effective tool for the job of scheduling and monitoring your impact on Twitter, it falls behind other competitors that offer a more robust solution.
    Read full review
    Zoho
    No answers on this topic
    Usability
    SpaceX
    It's a pretty easy tool to use I find a few of the columns to be a bit repetitive. If you are managing more than one account you'll start to find yourself having easily 10 plus columns all tracking all different information which creates nice track lanes to keep all that relative information in one column or "view". With the amount of data that is pushed out, if you are following a large number of accounts, it's extremely easy to lose valuable posts in your feeds. As you begin building out your columns they get the point where you only look at one or two and the rest seem to be lost. Overall, this a free tool and there are other social monitoring tools that are out there but are in the multiple thousands of dollar range
    Read full review
    Zoho
    The user interface and user experience is outstanding, seems like a lot of hard work has been put into it by the design, development and product teams. The fonts used are optimal, the icons and menu bars are well placed, the colors are very friendly to the eye and the standard white background is beautifully adjusted to the user expectations. The sliders are well designed and you can easily find whatever menu/option/feature you are looking for without much hassle.
    Incentivized
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    Reliability and Availability
    SpaceX
    TweetDeck tends to be available for use majority of the time...however, I've had times where it would get stuck in a loop and then post my Tweet multiple times.
    Read full review
    Zoho
    No answers on this topic
    Performance
    SpaceX
    Besides posting multiple times when stuck in a loop not other real issues.
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    SpaceX
    I've never had to contact customer support. Tweetdeck has always worked like a charm for me. And, if I have had a problem, I've simply deleted the column, then recreated it and it worked again. While it's not without its glitches every once in a great while, it's worked like a charm.
    Incentivized
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    Zoho
    So far we have not faced any issue while using the software but our customer journey has been breathtaking so far, which obviously i am expecting, should be the case of the support of Zoho Forms as well. However we have explored their support channels; you can easily find the contact us form in the profile slider and there are other resources available with a single click like Help Menu, What's New Menu, Blogs and Forums. However i could not find any live chat or support with the Free version.
    Incentivized
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    Implementation Rating
    SpaceX
    Easy download and launch of application.
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    SpaceX
    Several years ago I used the Hootsuite Free service. I found Tweetdeck to be preferable because of its user interface, and greater functionality. Moreover, I recall Hootsuite bombarding me with emails that were just irrelevant. TweetDeck just does what it does, without hassle. Its UI and functionality for multiple accounts seems to be the best I've tried.
    Incentivized
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    Zoho
    Zoho Forms is just as good as Google Forms. I believe that ZF is easier to use. I have not used GF as extensively as ZF. I will be evaluating GF in the very near future. I selected ZF mainly because it easily integrates with its own Zoho applications quickly and with very little difficulty.
    Incentivized
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    Return on Investment
    SpaceX
    • Positive: User-friendly and therefore easy to teach new members.
    • Positive: Easy team management (when there are multiple users/managers for one channel).
    • Positive impact on well being - You can take a break from social media and go on holiday even when you are working as a social media manager.
    Incentivized
    Read full review
    Zoho
    • All positive. Zoho Forms is just another tool from the Zoho toolbox that adds value for us.
    • ROI is hard to say since we are a Zoho One user. Providing an amazing customer experience is what we strive for and this tool is part of that customer experience. It may have a small effect within our internal process but it is a customer facing and customer interaction point/application so it is crucial that it performs optimally.
    Incentivized
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    ScreenShots

    Zoho Forms Screenshots

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