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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    PandaDoc

    Score8.5 out of 10
    N/APandaDoc headquartered in San Francisco offers their eponymous electronic signature platform for sales teams, containing sales proposal automation and CPQ (configure, price, quote) features, and integration with CRMs.

    $35

    per month per seat

    XaitPorter

    Score9 out of 10
    N/AXaitPorter is a co-authoring software solution for teams to collaboratively create, manage and produce documents. With it, users can streamline and optimize document production to maximize revenue from bids and proposals and other business-critical documents. XaitPorter is designed to enable co-authors to focus on creating bid-winning content so that teams can become more efficient while production time and costs are reduced.N/A
    Pricing
    PandaDocXaitPorter
    Editions & Modules
    Starter
    $35
    per month per seat
    Business
    $65
    per month per seat
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    PandaDocXaitPorter
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPandaDoc offers a free eSign plan and 3 paid packages for eSigning and document automation. All plans include unlimited documents and eSignatures. Evaluations start with a free 14-day trial. Up to a 46% discount for annual pricing.
    More Pricing Information
    Community Pulse
    PandaDocXaitPorter
    Considered Both Products
    PandaDoc
    No answer on this topic
    Xait
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    222 Answers
    No answers on this topic
    Delivers good value for the price
    97%
    Delivers good value for the price
    204 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    221 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    174 Answers
    No answers on this topic
    Implementation went as expected
    97%
    Implementation went as expected
    182 Answers
    No answers on this topic
    Best Alternatives
    PandaDocXaitPorter
    Small Businesses
    BoldSign, by Syncfusion
    Score10 out of 10
    Qwilr
    Score8.1 out of 10
    Medium-sized Companies
    OneSpan Sign
    Score9.6 out of 10
    No answers on this topic
    Enterprises
    DocuSign
    Score8.7 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    PandaDocXaitPorter
    Likelihood to Recommend
    8.5
    (329 ratings)
    9.3
    (12 ratings)
    Likelihood to Renew
    9.1
    (18 ratings)
    10.0
    (3 ratings)
    Usability
    8.3
    (23 ratings)
    9.5
    (2 ratings)
    Availability
    9.1
    (4 ratings)
    10.0
    (1 ratings)
    Performance
    9.6
    (21 ratings)
    10.0
    (1 ratings)
    Support Rating
    6.1
    (23 ratings)
    10.0
    (3 ratings)
    In-Person Training
    -
    (0 ratings)
    10.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.9
    (2 ratings)
    Implementation Rating
    6.3
    (4 ratings)
    10.0
    (1 ratings)
    Configurability
    2.8
    (3 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.0
    (20 ratings)
    10.0
    (1 ratings)
    Product Scalability
    8.6
    (4 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    9.7
    (20 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    6.7
    (4 ratings)
    10.0
    (1 ratings)
    User Testimonials
    PandaDocXaitPorter
    Likelihood to Recommend
    PandaDoc
    Best suited for after demonstrations when requested by the prospect when they are looking for pricing with T&C. The data room is also great that acts like a drop box for opportunities and their contacts. Helps share pertinent information with others in the organization.
    Incentivized
    Read full review
    Xait
    XaitPorter is ideal when a large document, containing many (preferably independent) sections is being created by more than five writers across different office locations and is subject to review by multiple reviewers and requires formal approval. It is particularly suited for external documents which are to be delivered as a non-editable PDF file.
    Incentivized
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    Pros
    PandaDoc
    • Allows clients to remotely execute documents.
    • Tracks the progress of document execution.
    • Emails clients to remind them to sign documents so we don't have to follow up.
    • Emails us when documents have been fully executed.
    • Provides an easy-to use interface to place signatures, dates, and other information on our forms.
    Incentivized
    Read full review
    Xait
    • This tool gives us the opportunity to work together. We always work in the last revision.
    • We can write comments as we go along and all involved will see it straight away.
    • We can structure it the way we want/our the way customer wants it and print the whole book in one go. We are sure that pictures/text/tables are where they are supposed to be (they have not moved around the document as it does when using Microsoft Word).
    Incentivized
    Read full review
    Cons
    PandaDoc
    • Sometimes the fillable fields don't automatically map properly and you have to manually adjust.
    • Plan tiers and pricing recently changed, so now we get less value and less features (limited templates, no more pricing tables or invoicing/connected payment) for the same price, which is pricy for a small business.
    • Easier, integrated invoicing as an included feature (so we don't have to use a different software for invoicing/payment collection) would be ideal. You have to upgrade to the Business Plan for this.
    Incentivized
    Read full review
    Xait
    • It would be helpful to improve functions used to organize and reorganize sections. They work fine, but could be retooled for ease of use. Simple drag-drop over the tree-view from the primary navigator (not only in the dedicated dialog for reordering sections) would be very good. It would be good to support simple flagging or tagging of sections to indicate whatever is meaningful to the user (e.g., to flag a section as imported text that needs formatting, or a section that is high priority for review). The icons do change to indicate predefined workflow states (e.g. approved), but there isn't support for a user-defined tag, perhaps with the ability to filter by tag as many newer applications can do. That would be handy. These aren't criticisms so much as product enhancement suggestions.
    • The editor is ok but could be tuned up a bit. For example, styles in the toolbar dropdown apply only to the whole paragraph. It's hard to indent text. The button tool doesn't consistently remove the button attribute on an existing button; works sometimes, sometimes not. Little stuff. Overall it's adequate for text creation.
    • The process of defining templates and styles appears to be a black art. While it's something you don't do often, it should be simplified and better exposed to ordinary admins.
    • The ability to have more than one section open at a time in the editor would be fantastic. Great productivity tool.
    • Word import/export could be cleaner.
    • The ability to export to html with user-defined style sheets would open new markets for Xait. If the product had that, we'd use Xait to maintain our online help site too.
    • The ability to link to externally stored images rather than lock them inside the Xait library would be huge, as we've expressed to the support team. We manage hundreds of images (diagrams, screen shots etc.) that are used throughout the company, not just for Xait documents. We would like to store them on a file system (e.g. Dropbox) and have them update into Xait automatically when the master copy is modified. This is a very important capability, though in fairness we didn't find it in other products either. Explicit support for Dropbox/Google Drive/Box would be one way, but dynamic linking a la Microsoft Word would be fine, maybe even better.
    Incentivized
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    Likelihood to Renew
    PandaDoc
    The reason I gave it a rating of 7 is because it's probable, but not for sure. This is because there are a few little things we don't love about pandadoc. Mostly that there is not conditional logic such as: they must either fill this field out OR this one. Also it's a little pricey. But we'll probably stay because it's good enough and a pain to switch to something new
    Incentivized
    Read full review
    Xait
    There are too many positive aspects versus negative.
    Read full review
    Usability
    PandaDoc
    Once you get the hang of it, it's very easy to use. There can be a slightly steep learning curve to get fully in on the system. The new editor v2 has really improved usability and allows us to collaborate on documents simultaneously. Once the templates and library items are set up, a new document, whether it be a sales or HR document, takes very little time to complete.
    Incentivized
    Read full review
    Xait
    We find it to be intuitive to use with a simple menu and right-click based functionality in place.
    Incentivized
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    Reliability and Availability
    PandaDoc
    We haven't had any real issues regarding downtime as of yet.
    Incentivized
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    Xait
    XaitPorter is always there even though we have issues with outages (suddenly the network does not work, but that is internal issue)
    Incentivized
    Read full review
    Performance
    PandaDoc
    The documents load quickly for the most part but sometimes if there are larger documents with a high number of variables it could take a bit longer to get the document to show up. Most of the time the document comes on the screen relatively quickly allowing for quick access to documents to be edited and sent out.
    Incentivized
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    Xait
    Our reports/Tenders complete in a reasonable time frame, actually faster than Word. We have not integrated with other systems or softwares.
    Incentivized
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    Support Rating
    PandaDoc
    Recently I could not upload a pdf to a contract - support was very responsive and easy to work with. They got back to me the next day with an apparent fix - however when I opened the document nothing had changed. I then could not respond to the rep who was helping me because it was a "no-reply address", the problem still has not been solved and we had to make alternate arrangements to get this to the client. Never had it happen before and was only with this one contract.
    Incentivized
    Read full review
    Xait
    They have a clear method for reporting any issues and work hard to get a resolution, keeping me informed of progress.
    Incentivized
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    In-Person Training
    PandaDoc
    No answers on this topic
    Xait
    He was really good. He came from Xait and trained us for several days. He got all involved and answered the questions asked. He was a professional trainee
    Incentivized
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    Online Training
    PandaDoc
    No answers on this topic
    Xait
    The online training was really good. They know the way of getting people involved and they answered all questions asked. They were there for us.
    Incentivized
    Read full review
    Implementation Rating
    PandaDoc
    Implementation was before the time I was here at Riafox, however, support has been great in assisting to merge spaces and upgrade to 2.0 Editor.
    Incentivized
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    Xait
    I was really satisfied with the implementation
    Incentivized
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    Alternatives Considered
    PandaDoc
    We used Dropbox back when it was still HelloSign. At the time, new templates were very hard to create. We had to upload a PDF and then add the fields from there. With PandaDoc, we are able to drag and drop the text, images, logos, and fields we need easily. This has saved our team an immense amount of time.
    Incentivized
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    Xait
    The standard product for many years has been Microsoft Word. Some have tried to use SharePoint as a collaborative tool, but it is not suited for the purpose and is generally very user un-friendly. It is not intuitive and we have very few persons with any competency in it. Porter is easy to pick up and the new interface is very intuitive, and the way that Porter works removes many of the typical layout and formatting choices that made Microsoft Word so difficult for the average employee. It also greatly simplifies and reduces the amount of corrective work that tender support staff used to have to do. We are not aware of any product in the market that comes close to Porter. It is an ideal product that was purpose built for collaborative writing.
    Incentivized
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    Scalability
    PandaDoc
    It's scalable
    Incentivized
    Read full review
    Xait
    I just love the system
    Incentivized
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    Return on Investment
    PandaDoc
    • We have greatly increased the efficiency in which we can get signatures from individuals for documents and increase productivity.
    • We have been able to find older documents very easily.
    • W-9 have been very difficult due to Section 3, but this was addressed with conditional logic
    Incentivized
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    Xait
    • Too soon to tell. Right now we're still at the near end of the value chain - it still seems expensive given the outputs to date. But we have a lower proposal volume than some companies, so you need to factor that in.
    • Also, the named user licensing is restrictive and problematic in a small company where people perform multiple roles and may dip in and out of the proposal development process over a period of weeks or months. A concurrent user model would be much, much better for us, though I understand you'd need to figure out a way to handle email notifications.
    Incentivized
    Read full review
    ScreenShots

    PandaDoc Screenshots

    Screenshot of some of the custom-designed themes, templates, embedded rich media, and interactivity to give every deal the opportunity to get noticed.Screenshot of automatic notifications, on-the-fly editing, CRM Integrations, and integrated eSignatures.Screenshot of reporting, with drill down to the deal level with proposals, to pick which deals to include (or exclude).Screenshot of legally binding eSignaturesScreenshot of centralized communications to streamline the negotiation process, and make revisions in real-time in a single location.Screenshot of document analytics that display what’s really happening after documents are sent with real-time reporting on engagement and activity on the documents. This enables teams to respond faster to prospects.

    XaitPorter Screenshots

    Screenshot of XaitPorter - Document WorkspaceScreenshot of XaitPorter - DashboardScreenshot of XaitPorter - Edit PictureScreenshot of XaitPorter - Edit CommentScreenshot of XaitPorter - Export PDF