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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Atlassian Loom

    Score9.4 out of 10
    N/ALoom is a screen recorder for Chrome, Mac, Windows, and iOS from Atlassian, presented as quick to install, easy to use, and boasting a functional free edition.

    $8

    per month

    Zight

    Score8.7 out of 10
    Small Businesses (1-50 employees)
    Zight (formerly CloudApp) is a solution with a community of over 4M users, offering visual asynchronous communication, eliminating the need to use different applications for screenshots, GIFs, screen recordings, and web recordings.

    $0

    for individuals who need a quick share tool

    Pricing
    Atlassian LoomZight
    Editions & Modules
    Business
    $10
    per creator/per month
    Starter
    Free
    Enterprise
    Custom Pricing
    Free
    $0
    for individuals who need a quick share tool
    Create
    $12.95
    per month per user
    Collaborate
    $15.00
    per month per user
    Enterprise
    Contact Sales
    Offerings
    Pricing Offerings
    Atlassian LoomZight
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsDiscount available for annual billing on commercial plans.
    More Pricing Information
    Community Pulse
    Atlassian LoomZight
    Considered Both Products
    Atlassian
    No answer on this topic
    Zight
    Chose Zight
    Zight is more of an all-in-one visual communication tool — it supports screenshots, GIFs, and video recording, whereas Loom is primarily optimized for video messaging. When compared to Loom, Zight offers more robust video editing and lets you annotate while recording. Zight AI …
    Incentivized
    Chose Zight
    We've been using Loom too in its early days. Loom vs CloudApp really boils down to personal preference. If you're using screen recording more, then Loom, if you take a lot of screenshots and annotate them, then CloudApp. The pricing is very similar, with CloudApp a bit more …
    Incentivized
    Chose Zight
    I like Loom better personally. It is easier to use in a creative way and made to be fun. CloudApp is more serious and better for professional settings.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    28 Answers
    75%
    Would buy again
    6 Answers
    Delivers good value for the price
    96%
    Delivers good value for the price
    25 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    28 Answers
    100%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    24 Answers
    80%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    26 Answers
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Atlassian LoomZight
    Small Businesses
    Sendspark
    Score10 out of 10
    Sendspark
    Score10 out of 10
    Medium-sized Companies
    Snagit
    Score9.7 out of 10
    Snagit
    Score9.7 out of 10
    Enterprises
    Snagit
    Score9.7 out of 10
    Snagit
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Atlassian LoomZight
    Likelihood to Recommend
    9.7
    (39 ratings)
    9.0
    (29 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.1
    (1 ratings)
    Usability
    9.7
    (6 ratings)
    9.0
    (4 ratings)
    Performance
    10.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (7 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (1 ratings)
    Ease of integration
    8.1
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Atlassian LoomZight
    Likelihood to Recommend
    Atlassian
    Loom is a must, I am not sure how many other tools like this one there are but Loom really becomes a key player in a team collaboration, specially if that team collaborates remotely or internationally. You can use the video links to embedded these in other places or downloadthem for editing
    Read full review
    Zight
    When it comes to client-facing roles, this functionality is key. Before, I had to use an internal clipping or snipping tool and then download the content then share it as an attachment. With Zight, I simply capture what I want, then easily share a link that can be accessed within minutes by the ones I am engaging with. It is very easy to collaborate and clearly communicate. I would not recommend using it for internal documentation. Having too many screenshots might be hard to manage.
    Incentivized
    Read full review
    Pros
    Atlassian
    • Loom is valuable for creating video tutorials and onboarding materials.
    • It allows trainers to record step-by-step instructions, share best practices, and provide visual demonstrations, facilitating the learning process for new employees or team members.
    • Sales teams can create personalized video pitches or product demonstrations to engage prospects effectively.
    • Collaborating between timezones and replacing meetings/ emails with quick videos.
    Incentivized
    Read full review
    Zight
    • Cropping the images: allows what I need people to focus on be front and center
    • Arrows: I almost always point to something important that needs to be highlighted
    • The Chrome extension makes CloudApp easily accessible. All I have to do is just click on the extension, and I'm there.
    Incentivized
    Read full review
    Cons
    Atlassian
    • The still screenshot feature should let us edit/mark up the images.
    • I work on 3 X monitors and the desktop version of Loom still can't seem to know that I always want to record on the screen from which I open the app. Short of that, it should ask us what screen we want to record on instead of making us catch the fact that it's set to record on some other screen. This causes me to have to stop the recording and restart because it was recording the wrong screen.
    • You can't yet transfer a video seamlessly between workspaces. This causes you to have to download and then re-upload to the other workspace if you happen to work for numerous companies using Loom.
    Incentivized
    Read full review
    Zight
    • The use of feature to Annotate is bit confusing and need to be well explained and detailed documented
    • Lots of updates receiving when download the app and used, So update must be come at particular time
    • I had to reinstall the app whenever the app getting crashed. I did it once
    Incentivized
    Read full review
    Likelihood to Renew
    Atlassian
    No answers on this topic
    Zight
    In all honesty I don't even have time to look for an alternative to CloudApp at this point in our business. CloudApp works for what we had planned to use it for and unless a competing service that offers the same quality and ease-of-use along with video screen capture comes out I will renew indefinitely.
    Incentivized
    Read full review
    Usability
    Atlassian
    It's dirt easy for the one thing it does exceptionally well. If you think, "hmmm, I should make a quick screen capture of this thing on screen, you can start recording in seconds with almost no additional effort." Once you're done, the recording is automatically uploaded to your account site, and automatically creates a URL you can copy and share with your target audience. From IDEA to EXECUTION to DISTRIBUTION is literally seconds.
    Incentivized
    Read full review
    Zight
    If someone is used to using internal screen capture software Zight may have a small learning curve. Luckily, once you get the hang of your new capture method, it is a quick process. Updates can be tedious. Although I am glad the team is working on the application and consistently improving it.
    Incentivized
    Read full review
    Performance
    Atlassian
    Loom is one of my favorite solutions and I've been a raving fan since they first launched. The value of quickly sharing videos in seconds is amazing. Our customers love it so much that they have even downloaded the Loom Chrome extension for their own use with their clients! It's so simple, and nothing else compares or competes.
    Incentivized
    Read full review
    Zight
    No answers on this topic
    Support Rating
    Atlassian
    I use Loom for simple tasks. Never used customer support really. It's so simple to use. I haven't had any real issue with Loom which would require customer support to help me out. So I just put 5 because I don't know if the customer support is good or bad since I never used, so I'm kind of neutral.
    Incentivized
    Read full review
    Zight
    I would give cloud app a 9/10 score on overall support mostly because I have had very little need of any support at all being that the tool was designed almost to use itself. In my opinion this level of forethought is equal to customer support. As of yet I've only had one real problem with cloud app which was the loss of a 20 minute video screen capture. Unfortunately I have not had the time to contact support about this loss. The only other minor issues that I confronted was within the initial set up which I was able to resolve via their website's support pages.
    Incentivized
    Read full review
    Implementation Rating
    Atlassian
    No answers on this topic
    Zight
    I was extremely satisfied with how quick and easy the implementation of Cloudapp was on my MacIntosh using MacOS Sierra was, along with how amazingly fast I was able to be up and going with the tool. most often with sass tools we are lucky if we can use 50% of the features without having to have consultations and a ton of back-and-forth email on how to use other features of the product. Cloud app has made it extremely user-friendly with almost no need for customer support. To My business, that equals time savings which as most business owners know, can be far more valuable than a few dollars saved.
    Incentivized
    Read full review
    Alternatives Considered
    Atlassian
    When we evaluated the alternatives, Loom was by far the most advanced tool, with multiple types of integrations. Additionally, Loom also provided a Free plan, which made it easy to consider as an alternative. Vidyard and similar tools integrated better with certain other tools (Vidyard + HubSpot), but Loom had better overall integrations with most tools we use.
    Incentivized
    Read full review
    Zight
    The tools I have used in the past weren't available in the tool selector! Basically, I've mostly used Jing which I found to be quite clunky. The user interface is unnecessarily complicated and sharing files is more difficult. Trying CloudApp once was enough to see how much more superior it was to Jing! Honestly, if you need a tool that will help you take screenshots to help you communicate better with your team, give it a try!
    Read full review
    Return on Investment
    Atlassian
    • Loom has increased my efficiency and value to clients so much. I save a ton of time by being able to send them video recordings walking through their website rough drafts and final tutorials.
    • Loom is incredibly affordable. I am satisfied with their subscription cost.
    • Loom has helped me communicate clearly to clients, so there's less room for error/misunderstanding (especially when talking about design decisions).
    Incentivized
    Read full review
    Zight
    • The amount that I paid for it, I feel that it's paid for itself over and over and over multiple times, if for one reason, and that's time saved. If I have one app that does it all, quickly, and efficiently, that's my positive ROI.
    Incentivized
    Read full review
    ScreenShots

    Atlassian Loom Screenshots

    Screenshot of Loom for DesktopScreenshot of Chrome extensionScreenshot of Loom videopageScreenshot of Loom for iOS

    Zight Screenshots

    Screenshot of screen capture with annotationsScreenshot of screen recordings and video editingScreenshot of GIFsScreenshot of webcam recordingScreenshot of collections to organize content