Best Integration Platform as a Service (iPaaS) Software19Integration Platform-as-a-Service (iPaaS) tools are platforms for building and deploying integrations. These can be built both within the cloud and between the cloud and enterprise on-premise applications.Tray.io1https://media.trustradius.com/vendor-logos/5i/xk/ZUXZ2DV0TP3F-180x180.PNG

Integration Platform as a Service (iPaaS) Software

Best Integration Platform as a Service (iPaaS) Software

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Integration Platform as a Service (iPaaS) Software Overview

What is iPaaS Software?

Integration Platform as a Service (iPaaS) or Cloud Data Integration tools are platforms for building and deploying integrations. These can be built both within the cloud and between the cloud and enterprise on-premise applications.

iPaaS Software Features & Capabilities

  • Pre-built, tested connectors to a wide variety of applications such as CRM, ERP, HCM, Marketing Automation, etc.

  • Provision for modification of pre-built connectors to suit unique environments

  • Support for real-time and batch integration

  • Ability to perform data profiling, deduplication, cleansing, etc.

  • Security features including rights management, LDAP integration, password encryption, etc.

  • Console for monitoring resource utilization, system health, ability to start and stop processes, etc.

  • Support for other integration processes such as EDI and ETL

Why these Tools Matter

Software-as-a-Service (SaaS) and Platform-as-a-Service (PaaS) have radically simplified the deployment of consumption of business applications and development platforms. They have also created silos of data that remain difficult to access by other systems.


For example, customer data from an application like Salesforce.com may need to flow to an online accounting system for invoicing and billing. It may also need to flow to an ERP system for purchasing. Additionally, a business intelligence system might need to extract data from all of these systems and more, to build a data warehouse for the purpose of decision-making. None of this is currently easy to accomplish without a cloud data integration tool.

iPaaS solutions are also gaining traction as an important tool in managing the exponentially-growing Internet of Things. As the number of autonomously-communicating devices grows, on a consumer and business level, iPaaS software is poised as a key resource for facilitating and managing the communications and integrating the data within the IoT that is growing both in scale and complexity.

Evolution of iPaaS Tools

The origin of these systems was to help SMBs with little-specialized knowledge of data integration, how to support data synchronization between on-premise ERP systems and early SaaS offerings like Salesforce. Vendors that emerged in this space allowed SMBs to achieve integration at relatively low cost.

It is no longer necessary to have specialists with knowledge of SOA and enterprise service bus (ESB) integration technologies. These vendors allow systems to be integrated much more rapidly, by using a multi-tenant cloud service.


iPaaS cloud solutions are now challenging traditional on-premise middleware solutions like service bus products, due to their relative agility and ease-of use. The products typically have and intuitive console for deploying and managing integrations across the enterprise. Within iPaaS, there are enterprise, IT-centric tools and a new generation of simpler, self-service tools designed for citizen developers. The growth of low-code or no-code interfaces within the market is a key facet of the development of self-service platforms.

Pricing Information

There are a number of inexpensive or freemium products like Zapier and IFTTT which are integration tools designed for non-technical “citizen” one-way integrations between widely-known apps like Slack and Salesforce. These are modern, relatively simple tools not always suitable for the enterprise. Enterprise-level tools tend to significantly more expensive, residing at the upper end of the market. These tools provide also provide support for API management, EDI transactions and other developer-heavy protocols.

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Integration Platform as a Service (iPaaS) Products

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Tray.io from the company of the same name in San Francisco allows the user to integrate software applications using automated workflows. The user can build and streamline processes using its visual workflow editor. Tray.io's Connector Press integrates with any web-based software.