Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.
N/A
Microsoft Sentinel
Score 8.7 out of 10
N/A
Microsoft Sentinel (formerly Azure Sentinel) is designed as a birds-eye view across the enterprise. It is presented as a security information and event management (SIEM) solution for proactive threat detection, investigation, and response.
This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
Microsoft Sentinel excels in centralized monitoring, AI-driven threat detection, and automation, but improvements in cost transparency, user experience, third-party integrations, and support for emerging technologies could make it even more effective. Addressing these areas would enhance its appeal for small-to-medium businesses, large enterprises, and organizations with complex or specialized IT environments.
Customer Service. Usually, I'd put the technical details up front, and they're good with that too. But the service from pre-sales all the way through onboarding and continued account management is top tier. Our onboarding schedule got messed up, partly because of us, but that was rather minor. I always get prompt replies to any tickets, and they've even reached out to discuss my feature requests. When it comes to security, it's critical to have a responsive team, and they've got it.
Detection seems good. It's hard to quantify exactly, but it seems that they always detect the bad actors. And when we get an alert, they include a bunch of details so we know what kind of scan they're trying to do, how far they got, etc. You can't prevent everyone from doing a scan on your IP, but it gives you a really good idea of where your soft spots might be. And if you're getting those low-level alerts, it's a reminder that it's there and working if you have a major event too.
Very easy setup. This goes back to their customer support to some extent, as they walk you through all the steps required. But it's also about their technical solution, it's not so overly complex that it's fragile, nor does it take a great deal of time to deploy. And it's been zero effort to maintain since then.
I appreciate that it keeps the data within our, what we call our, authorization boundary. The fact that the data remains within Microsoft's, I guess, walled garden if you will, is very helpful for certain compliance needs in particular.
The large library of ingestion: ability to ingest is basically as easy as I can basically get it to be most of the time. There's occasionally some vendors that it's a little bit more challenging for, but given the ease of integration for a lot of things, basically it's become one of my requirements when I am looking at other tools is how easily do they integrate with Sentinel.
I think it should include more third party integration with non microsoft products as well as with other cloud providers. These integrations should be native.
It should improve ML and AI capabilities.
I find its documentation a little bit difficult to understand at the start. So the words should be simple.
The Microsoft Azure Sentinel solution is very good and even better if you use Azure. It's easy to implement and learn how to use the tool with an intuitive and simple interface. New updates are happening to always bring new news and improve the experience and usability. The solution brings reliability as it is from a very reliable manufacturer.
I was using Alert Logic Insight for myself to improve my skills and ability to it. My organization was not happy using our previous website security program so I recommended for them to use this software. It has been more than 1 year and still, they are using this program without having any problem so far.
We decided to go with Microsoft Sentinel because it works really well with Microsoft tools we are already using. Microsoft Sentinel's intelligent features detect and resolve problems more quickly than Sumo Logic. It also allows us to pay for what we use and grow as we need. While Sumo Logic is good at analyzing data, Microsoft Sentinel fits our needs.
As any cybersecurity product, this has to be more with risk to avoid loss in case of a ransomware that more than relate to a productivity increase. Maybe the impact could be that instead of having people that are checking 24/7 the dashboard, you could implement Sentinel and have less people checking that or people with less expertise. So the saving will be a minor but will be a saving in the cost of your team.
