Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.
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Microsoft Sentinel
Score 8.1 out of 10
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Microsoft Sentinel (formerly Azure Sentinel) is designed as a birds-eye view across the enterprise. It is presented as a security information and event management (SIEM) solution for proactive threat detection, investigation, and response.
This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
I'll go with where it's very suited in certain industries, including ours where the data resides or where it's being sent is incredibly important. So because the data stays within Microsoft World Garden, we are able to piggyback off of a lot of those certifications and meet certain requirements that allow us to expand where we sell our product to outside of scopes that we couldn't reach ourselves.
Customer Service. Usually, I'd put the technical details up front, and they're good with that too. But the service from pre-sales all the way through onboarding and continued account management is top tier. Our onboarding schedule got messed up, partly because of us, but that was rather minor. I always get prompt replies to any tickets, and they've even reached out to discuss my feature requests. When it comes to security, it's critical to have a responsive team, and they've got it.
Detection seems good. It's hard to quantify exactly, but it seems that they always detect the bad actors. And when we get an alert, they include a bunch of details so we know what kind of scan they're trying to do, how far they got, etc. You can't prevent everyone from doing a scan on your IP, but it gives you a really good idea of where your soft spots might be. And if you're getting those low-level alerts, it's a reminder that it's there and working if you have a major event too.
Very easy setup. This goes back to their customer support to some extent, as they walk you through all the steps required. But it's also about their technical solution, it's not so overly complex that it's fragile, nor does it take a great deal of time to deploy. And it's been zero effort to maintain since then.
It is a good tool for threat detection and analysis of the threats. We are using this tool for real time threat detection on our employee machines as well as some servers.
It provides various options for collecting data sources by leveraging multiple sources using data connectors. This helps us in gathering data from multiple sources such as our servers as well as our employee machines.
One good thing about this tool is automated incident response thereby increasing the security of servers.
It takes some time to learn how to use and install it properly, and it does not connect effectively with external PaaS systems such as Salesforce CRM, Salesforce Commerce Cloud, and so on.
Microsoft can simplify the display of the logs to make them easier to study, and the user interface occasionally delays, which can also be enhanced.
The Microsoft Azure Sentinel solution is very good and even better if you use Azure. It's easy to implement and learn how to use the tool with an intuitive and simple interface. New updates are happening to always bring new news and improve the experience and usability. The solution brings reliability as it is from a very reliable manufacturer.
I was using Alert Logic Insight for myself to improve my skills and ability to it. My organization was not happy using our previous website security program so I recommended for them to use this software. It has been more than 1 year and still, they are using this program without having any problem so far.
I use most of the Sims that are out there, but RSAs, old Sim Log, logic, elastic, a lot of them. Sumo, we checked out Sumo too. We're a Microsoft shop and live almost entirely on top of a Microsoft ecosystem. We are considering other Microsoft security products to integrate with it. So it made a lot of sense to really drive as hard as we could Microsoft Sim at least for a few years to make sure it would fit us.