Alert Logic delivers managed detection and response (MDR) with comprehensive coverage for public clouds, SaaS, on-premises, and hybrid environments. Alert Logic is a HelpSystems brand since the 2022 acquisition announced in March.
N/A
Microsoft Sentinel
Score 8.4 out of 10
N/A
Microsoft Sentinel (formerly Azure Sentinel) is designed as a birds-eye view across the enterprise. It is presented as a security information and event management (SIEM) solution for proactive threat detection, investigation, and response.
This is pretty good AV product - lightweight, easy to install, and easy on system resources. It will take some getting used to on the end user side, it doesn't scan in a traditional way, and it does not have a taskbar icon so it hard to know if it's working or installed. My only complaint would be the false positives which I know every AV system has, but the problem with Barkly is that it alerts the users with a message (which they freak out about) and it alerts IT with an email. Again, not a major issue, but it can be annoying until it is overridden. The override process is super easy though, so its again, not a big deal.
Sentinel is the best "cloud-native" in the market yet, so if the organization has a cloud presence (which almost everyone has) then Sentinel is the right choice for having a single pane of glass for all your security monitoring needs. Sentinel is a very good tool for log analysis and event management purposes as well. With KQL and ASIM parsers, organizations can retrieve invaluable insights even from the most complex data. And of course, Sentinel is a great choice for automating the incident response process to a very good extent.
Customer Service. Usually, I'd put the technical details up front, and they're good with that too. But the service from pre-sales all the way through onboarding and continued account management is top tier. Our onboarding schedule got messed up, partly because of us, but that was rather minor. I always get prompt replies to any tickets, and they've even reached out to discuss my feature requests. When it comes to security, it's critical to have a responsive team, and they've got it.
Detection seems good. It's hard to quantify exactly, but it seems that they always detect the bad actors. And when we get an alert, they include a bunch of details so we know what kind of scan they're trying to do, how far they got, etc. You can't prevent everyone from doing a scan on your IP, but it gives you a really good idea of where your soft spots might be. And if you're getting those low-level alerts, it's a reminder that it's there and working if you have a major event too.
Very easy setup. This goes back to their customer support to some extent, as they walk you through all the steps required. But it's also about their technical solution, it's not so overly complex that it's fragile, nor does it take a great deal of time to deploy. And it's been zero effort to maintain since then.
It takes some time to learn how to use and install it properly, and it does not connect effectively with external PaaS systems such as Salesforce CRM, Salesforce Commerce Cloud, and so on.
Microsoft can simplify the display of the logs to make them easier to study, and the user interface occasionally delays, which can also be enhanced.
The Microsoft Azure Sentinel solution is very good and even better if you use Azure. It's easy to implement and learn how to use the tool with an intuitive and simple interface. New updates are happening to always bring new news and improve the experience and usability. The solution brings reliability as it is from a very reliable manufacturer.
I was using Alert Logic Insight for myself to improve my skills and ability to it. My organization was not happy using our previous website security program so I recommended for them to use this software. It has been more than 1 year and still, they are using this program without having any problem so far.
The key advantage of using Sentinel lies in Microsoft already being a renowned name in cloud services. Hence, the Collection of data at the cloud scale across all users, devices, applications, and infrastructure, both on-premises and especially in the MS Cloud, is super easy. Additionally, leveraging Threat Intel from Microsoft itself gives a sense of security, given their years of experience in the collection of intel. The AI and Machine learning features provided by MS is one of the finest.
Microsoft Sentinel is a good investment, especially when sided with other solutions such as Microsoft 365 Defender, as it provides 360° protection on every level of the infrastructure.
When deployed on infrastructures that have never had an SIEM, Microsoft Sentinel helps to assess vulnerabilities and misconfigurations.
As with any other SIEM, Microsoft Sentinel basically eliminates the need to put effort into every single platform (like EDR, NDR, XDR) and converge that effort on a single product that correlates and orchestrates the rest.
