Altaro

Altaro

About TrustRadius Scoring
Score 8.4 out of 100
Altaro

Overview

Recent Reviews

Long Time Customer

10 out of 10
March 02, 2020
Altaro VM backup is being used by our IT department to provide a backup of all our Microsoft Hyper V VMs stored on our three host servers.
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Awesome product!

10 out of 10
February 19, 2020
I've been in the IT industry for 9 years, and I've used many different backup solutions and I would say this is the best back up solution …
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Fast and reliable VM backups

9 out of 10
October 24, 2019
It is currently being used by the IT department. We have several VM servers in production, and we have set Altaro to backup the VMs on a …
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Reviewer Pros & Cons

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Video Reviews

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Pricing

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Subscription License - Standard Edition

$59.80

On Premise
per VM/per year

Subscription License - Unlimited Edition

$73.80

On Premise
per VM/per year

Subscription License - Unlimited Plus Edition

$89.20

On Premise
per VM/per year

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is Altaro?

Altaro VM Backup is a virtual machine backup and replication solution for Hyper-V and VMware environments. The vendor reports that It is used by 50,000+ businesses worldwide.

Designed for IT departments, IT resellers, IT consultants and Managed Service Providers (MSPs), the solution provides robust, streamlined, enterprise-level functionality. It’s characterized by ease of use, speed and affordability.

With its WAN-Optimized Replication and Continuous Data Protection (CDP), the vendor claim that companies can achieve minimal RPO and RTO, i.e., drastically reduce the length of time virtual machines are down and the amount of data lost when disaster strikes – to just minutes.

According to the vendor, Altaro’s Augmented Inline Deduplication slashes storage costs.

For organizations with multiple sites, Altaro provides a cloud-based management platform that gives a central view of all installations. This gives Altaro IT resellers/consultants a centralized multi-tenant view across all their customers.

The vendor promises that Altaro provides 24/7 support, with a Lightning Fast Support Call Response Guarantee of <30 seconds.

Altaro Features

  • Supported: Fast performance
  • Supported: Minimal RPO and RTO through CDP
  • Supported: WAN-Optimized Replication
  • Supported: Boot from Backup

Altaro Competitors

  • Veeam
  • Acronis
  • StorageCraft

Altaro Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Hyper-V, VMware
Mobile ApplicationNo
Supported CountriesWorldwide

Comparisons

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Frequently Asked Questions

What is Altaro?

Altaro Hyper-V Backup, from Altaro, is a data center backup and disaster recovery solution.

What is Altaro's best feature?

Reviewers rate Support Rating highest, with a score of 10.

Who uses Altaro?

The most common users of Altaro are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (42)

Ratings

Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
Martin Venter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
I think I have yet to come across any backup software where you can have an online chat with a support person from the customer's host. Let alone, their support is always there and always deliver.
Score 10 out of 10
Vetted Review
Reseller
Review Source
One of the most important benefits of the Altaro HyperV backup solution is the support. From the free edition, you're able to chat with the support that can assist you in a remote session an find a quick solution that solves the issue. It is always available. The email support is also.
Score 8 out of 10
Vetted Review
Verified User
Review Source
The chat is very responsive. They work hard to find you a solution. They are very competent and very friendly. Most of the time they will simply open a request for you and ask to send the support package (bunch of logs and files) and will come back by email, but you can also click on the chat button inside Altaro to talk to someone.
Score 9 out of 10
Vetted Review
Verified User
Review Source
  • Luckily I have only had to use support two times since using Altaro VM Backup for more than five years. Both times was quick and easy to get some information and links to the relevant KB articles they had to resolve my issue.
  • Last time I contacted support, they also gave me an option to do a remote session so they could help resolve the issue for me.
October 25, 2019

Altaro - Great Value

Calin Popescu | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller
Review Source
At this time the support for Altaro has not been tested by our organization. There has not been a need to contact support much as every system tested performed as expected and all access to the required systems is simple. However, the few times where support was contacted (generally for questions on ability of the software), support was good.
Score 9 out of 10
Vetted Review
Verified User
Review Source
They are responsive and available 24 hours, they provide log files that help them remedy the issues more rapidly. They also provide a very thorough knowledge base that is very easy to maneuver through and find common issues that help you get back on track. They have live chat as well.