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Zoom

Zoom

Overview

What is Zoom?

Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

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Recent Reviews

Zoom Review

1 out of 10
January 19, 2024
Incentivized
In my experience, it uses too much RAM, so if you have less than 16GB RAM, your computer will freeze when using Zoom. The desktop Zoom …
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Zoom

9 out of 10
December 11, 2023
We use zoom for a good portion of our meetings.
We use zoom to host meetings with people outside of our organization that do not have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 25 features
  • Desktop sharing (697)
    8.1
    81%
  • Meeting initiation (685)
    7.9
    79%
  • High quality audio (704)
    7.7
    77%
  • High quality video (706)
    7.6
    76%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

18 videos

Zoom: How Video Conferencing Let a Music Producer Stay on Beat
04:15
Information Services Managers uses Zoom Exclusively: User Review
01:21
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
03:46
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Pricing

View all pricing

Add-On Zoom Translated Captions

$5

Cloud
per month per license

Add-On - Zoom Whiteboard

$24.90

Cloud
per year

Pro

$149.90

Cloud
per year per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

7.2
Avg 8.1

Screen Sharing

Features related to remote screen sharing capabilities.

7.6
Avg 8.0

Online Meetings / Events

Features related to hosting and attending meetings and events online.

7.5
Avg 8.0

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

7.3
Avg 7.7

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

7.1
Avg 7.5

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

5.3
Avg 8.1

Call Management

Customized phone system settings

6.7
Avg 8.2

Mobile apps

Apps are compatible with mobile devices.

7.4
Avg 8.6

Unified Communications Platform and Collaboration

UCaaS platforms allow teams to collaborate internally in one central space.

5.5
Avg 7.4
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Product Details

What is Zoom?

Zoom One brings together team chat, phone, whiteboard, and meetings in one offering. Purpose-built to work together, Zoom One provides simplified management and delivers communications flexibility to power modern workforces.

-- Zoom Meetings
–– Zoom Team Chat
-- Zoom Phone
-- Zoom Whiteboard

Zoom Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts
  • Supported: Business SMS/External Messaging
  • Supported: Voicemail Transcription

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: Record meetings / events

Screen Sharing Features

  • Supported: Desktop sharing

Online Events Collaboration Features

  • Supported: Live chat

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions

Unified Communications Platform and Collaboration Features

  • Supported: Centralized communications management
  • Supported: Team messaging
  • Supported: Team document sharing
  • Supported: Call and meeting analytics

Zoom Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Blackberry, Mobile Web
Supported CountriesNorth America, South America, Europe, Africa, Asia, Australia
Supported LanguagesEnglish

Frequently Asked Questions

Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

Webex Meetings, GoTo Meeting, and BlueJeans Meetings (discontinued) are common alternatives for Zoom.

Reviewers rate Desktop sharing and Call recording highest, with a score of 8.1.

The most common users of Zoom are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(5190)

Attribute Ratings

Reviews

(1-25 of 728)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Zoom for almost all of our meetings that used to all be in person. Just the staff time savings alone has made it possible for our employees to maximize the use of their time instead of driving from meeting to meeting in the community. Getting rid of the commute has given everyone back their balance in life and has made for much happier people who get more done because of Zoom.
  • Editing, trimming and downloading recordings is simple
  • Popping out the chat, and screensharing just keep getting better.
  • registration, reporting, transcript searchability - all very user friendly
  • AI Companion and Summary are game changers!!
  • You can't see participants when screensharing
  • Anyone with the link should be able to start the meeting (like Teams)
  • Copy Summary into a downloadable Word document.
I think Zoom runs circles around Teams! I just wish starting meetings was easier - anyone with a link should be able to start the meeting the way you can in Teams. It would also be great to be able to see participants when you are sharing your screen.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a small non-profit organisation managed by a tea, that is located in various parts of the world. Zoom brings us together and improves functionality. We periodically run open meetings and seminars to pass on our knowledge to those non-profits we serve. Zoom provides a valuable platform for this.
  • provise recordins
  • provides surveys
  • Manages registration
  • Provides surveys for meetings
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zoom is great for your company because most of what we do day-to-day are meeting with large groups of individuals and our work is often visual in nature and having a platform with a screensharing and presentation format makes that much easier for us. The recent AI meeting summary tool has also been invaluable as it allows of to record and glace at meeting notes or discussions that may have been missed or overlooked.
  • Screensharing with annotations
  • Presenting
  • Large meeting groups
  • AI tool could be a little more fine tuned and generate summaries faster
  • I don't enjoy closing extra browser tabs when opening meetings
Great for meetings with large user groups and for instances here visual aids are needed. Not great for quick calls as picking up the phone and dialing someone is always fastest but definitely helps in scenarios for large group meetings that are planned ahead of time.
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Our company uses Zoom for online meetings and inbound/outbound local and international phone calls.
  • Online meetings
  • Outbound calls
  • Inbound calls
  • Online management interface is too complicated
  • Difficult to understand customization features
  • Careless tech support
  • Careless billing support
  • Careless sales managers
Zoom meeting and phone systems work very well. Had no problems migrating our phone number, making and receiving calls, scheduling and attending meetings.
Nonetheless, Zoom has awful tech and billing support. Our invoices arrived with overage fees that aren't described. The billing support tickets are set to low priority, forcing us to pay the invoices before receiving a response. When responses are sent, they usually point to articles, instead of answering real questions. In the rare occasions somebody decides to answer, they put the blame on us, instead of explaining what the overages are. Reaching out to our sales manager is also useless.
Therefore, although the system works well, in case of problems, you are on your own. It is pointless reaching out to their billing and tech support.
We'll migrate to another service the soonest. Can't stand invoices with charges we don't understand when we have an unlimited plan.
February 08, 2024

Frustrated with Zoom

Alyaa Ghanema | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I feel that the customer service is very bad. I received a special offer with a discount for two months for 500 attendees, and when I accepted it, they signed me up for a year subscription. In my experience, when I tried to cancel it, the app refused and got me a message saying it could not be canceled till the end of the year. I contacted customer service, and after many messages, I believe they closed the case without doing anything. I am angry with what I believe is a fraud-like act.
January 19, 2024

Zoom Review

Score 1 out of 10
Vetted Review
Verified User
Incentivized
In my experience, it uses too much RAM, so if you have less than 16GB RAM, your computer will freeze when using Zoom. The desktop Zoom client constantly crashes, I feel Zoom tech support is inept [...], and the pricing is not worth the deliverables. Our organization will be switching to Teams. I believe you don't waste your company's money on Zoom or your time with Zoom support. I feel that all they do is regurgitate stuff from their community and knowledge base; they don't know anything. I feel that Zoom is a terrible application.
December 29, 2023

Zoom Review

Noah Burton | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Zoom is very easy to use and saves our team many hours of driving back and forth for in person meetings. The Zoom platform is very easy to use, allows for screen sharing, white board, etc. The mobile app also allows you to take or conduct calls from anywhere as well.
  • the app
  • screen sharing
  • slide shows
  • None
Zoom works great to get our team together without taking everyone out of seperate offices. Keeps our team more efficient and less time communting for remote meetings. We use Zoom often. Allows for more frequent meetings as well. I can't think of anywhere it would not be appropriate to use Zoom.
Score 8 out of 10
Vetted Review
Verified User
Zoom video is suitable for [coordinating] with teams and colleagues in this pandemic situation for doing work from home. Rather than on-desk meetings in [a] conference room, Zoom provides [a] platform for meeting online without coming [into] physical [contact] with other members. It gives [the] same feeling [as] working in [an] organization with its features.
  • Presentation mode
  • Meetings
  • Zoom call
  • Quality of call when [number] of participants are more than 15+
  • Feature of notes for all members
  • Background noise filtration
As a project head, I need to travel across India for training other store members regarding new [processes]. Rather than traveling 10 hours I chose Zoom video meetings with all the store members at [the] same time [to] [save] my time and efforts for traveling. I can explain all the [processes] on Zoom meeting which gives me [an] online classroom feeling.
Score 1 out of 10
Vetted Review
Verified User
We use Zoom primarily for online meetings with large audiences. Sometimes, I use it to speak to one of our vendors as that's their tool of choice.
From my personal experiecen, I would never recommend Zoom to anyone. For the reasons previously listed, Zoom is the worst option out there for online meetings. I much prefer the easy experience of Google Meet or even Webex. I think Zoom is slow, has terrible UX, and you will not get a single product update that improves the product. To me, it's been the same disappointing experience since day 1.
Score 6 out of 10
Vetted Review
Verified User
Our first exposure to zoom was during the lockdowns. We did what we could remotely and did a lot of screen meetings. As good as it is it is not a permanent substituete for face to face interatction. Zoom was easy to set up and use. We would typically have 5-7 remote logins and found it worked as well as we expected. Zoom was not a low dollar solution, We eventually went to Microsoft 365 which allowed Teams as a remote meeting application. There was no sense in our usin g both applications so we eventually went exclusively with Teams.
  • Simplicity in administering meetings
  • Stable platform whether using it on a PC or ipad or phone
  • The ability to save meeting formats was helpful, We didnt have to re-do everything each time
  • For me the sharing of a desktop for instructional purposes was more difficult than I expected.
  • Zoom is not the low dollar application. They need to rethink their pricing sructure.
Zoom is a good program. I don't feel it has the best security but it is easy to use and served us well during the non-contact period we went through. We were able to have face to face contact wirh remote employees because of zoom. We are not a technical company but Zoom allowed us to function during challenging times.
December 11, 2023

Zoom

Score 9 out of 10
Vetted Review
Verified User
We use zoom for a good portion of our meetings.
We use zoom to host meetings with people outside of our organization that do not have teams.
We also use zoom to view meetings with outside parties.
Having the chat and breakout room features is a great option to add to zoom. It has been very helpful for us since Covid.
  • Good quality AV
  • Easy to use
  • Stable platform
  • Nice additional features.
  • added adjustments for audio and video
Zoom is a product that can be used for any size of meetings. It doesnt matter the number of people.
It allows us to bring remote students or instructors into our classrooms. It gives us the means to host meetings with people all over the country.
It has definitely helped us with our training.
Sanya Verma | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I used Zoom as the main video conference tool during my time at University for class work and in extracurricular club collaboration. Especially in the height of Covid-19, Zoom was the platform I spent the majority of my working day on. We used Zoom for serious collaboration as well as for networking or team bonding activities that allow individuals to get to know each other further.
  • Team rooms
  • Screen sharing
  • Fun backgrounds
  • Access needs to be granted each time for non-meeting owners
  • Need to wait 10 min between creating new Zoom call links in the free version
Zoom is very well suited for large meetings when you plan to create break out sessions. The organizer can easily select the number of meetings within the main meeting required and can customize which participants are in each room. Zoom is also well suited for 1:1 meetings. The video quality is high and have very few issues with video and audio connection and quality.
Elias Plagiannakos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Everything from Zoom Rooms, meetings, whiteboarding and even digital signage. Having full flexibility on what and how we can deploy meeting rooms is tremendously liberating, and provides an exceptional user experience.
  • Exceptional customer service, account managers and ticket escalation.
  • Flexible, evolving and simple Zoom Room deployment experience.
  • Easy and effective digital signage solutions.
  • A constant effort to improve and integrate new features into their Zoom clients.
  • Digital Signage: Currently, one install = one signage. Bring on multiple screens and streams from a single host!
  • Zoom Rooms: Your website and documentation only indicate the system/hardware requirements for Intel-based machines. Why doesn't AMD get any love?
  • Zoom Rooms: The list of compatible/approved HDMI capture devices is out of date; at least 1/3 are discontinued, and there aren't any cost-neutral alternatives on that list when compared to the previous Logitech Capture and Magewell devices.
Everything from Zoom Rooms, meetings, whiteboarding and even digital signage. Having full flexibility on what and how we can deploy meeting rooms is tremendously liberating, and provides an exceptional user experience. Nobody likes being told what to do, especially when it comes with a cost. Technology is supposed to work FOR US, and we, as IT professionals, should jolly-well be able to do whatever we want to get the job done, regardless of scale or project cost. Zoom allows us to deploy enterprise-grade custom solutions at a fraction of the cost of boxed, proprietary ones, and that alone sets it above anything else out there.
Adrian Cahill  PCC | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
In my opinion, a dangerous platform to rely on.

We had about 2 months where the passwords of our 2 regular Zoom rooms was mysteriously changing. After 6 weeks liaising with Zoom staff, which was an absolute headache, they are still unable to isolate or even understand the basics of the problem. Rather than taking the information I gave them and looking for the problem, each email Was like a fight with me trying to explain to them that I was not scheduling on Zoom I was merely using the same Zoom rooms for the last two years and I have not done anything.

So there I was using two Zoom rooms regularly for about two years and all of a sudden we hit a 1 month period where the password was just changing for no apparent reason. Would you believe I spent 6 weeks trying to get staff and 3 different staff members to understand this sentence! All of our attendees report intermittent problems with Zoom, especially when its update time, I look forward to changing Microsoft team seems to be the best alternative.
  • Popular
  • Can work in and outside China
  • lack of staff
  • staff cant problem solve or understand english
As explained, I used for two years without that many problems all of a sudden our password kept changing for two different rooms after 6 weeks of trying to get staff to understand that it was the password to the rooms I was changing. I lost it. In my experience, such a hopeless and frustrating company to deal with
Score 8 out of 10
Vetted Review
Verified User
Zoom is a terrific video conferencing software. We have been using it ever since the pandemic set in to connect with our clients from remote locations. It is very popular and every one is aware of it so there is no learning curve and the easy to use UI makes it quite hassle free to use.
  • Host Controls
  • Video Quality
  • Screen Sharing
  • Security
  • Audio quality
  • Consumption of internet bandwidth
Zoom is best suited for hosting meetings, workshops or seminars with multiple people who are spread across from variety of geographies. It's screen sharing feature makes it very easy to communicate and it's whiteboard feature can be used for brainstorming. It's easy to use UI ensure that even old people can easily understand and use it.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We currently use Zoom for customer calls, meeting with customers, and meeting internally. We also use it to record training videos and staff meetings for internal purposes.
  • It allows us to connect with each other and customers easily and quickly by simply sending a link.
  • It is user-friendly.
  • It has a lot of options when holding a meeting (breakout rooms, screen sharing, recording, etc.).
  • It would be nice if the 40 minute time limit weren't an issue.
  • The customer service hasn't always been great.
Zoom makes it very easy to quickly jump into a meeting. I like that you can just send someone the link and they should be able to join. It's very nice for people who aren't very tech-savvy. We've also had a good experience using it for customer calls/voicemails.
Ghazal Zafar | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I'm a psychotherapist and I use it to consult [with] my clients. Since Covid started, I needed a way to interact with my clients and I'm lucky to have found Zoom. I can easily set appointments and exchange information through Zoom's seamless video sessions.
  • Better video quality.
  • Virtual background.
  • I can arrange a collective session with more [than] 5 people. By the way, I use it for counseling and group therapy sessions.
  • So many controls, sometimes I get confused.
In my line of work, I mean therapy, it is very helpful. People are more comfortable opening up and share things that they would not normally touch upon. I have seen a great improvement in my work since I have started using Zoom for therapy sessions.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have customers which use our products. Whenever they face any issues with configuration or bugs in the software, they open up a ticket with us. We then use Zoom to organise a meeting after consulting their preferred time and then debug the problem by taking remote access to their system. The audio option helps us to be on top of the issue with the customer.
  • Audio clarity.
  • Copy-paste option to the customer's screen.
  • Clarity with even less data bandwidth.
  • Easy to use.
  • Minimizing and maximizing the screen is a bit confusing
  • At times, the meeting invites accepted in outlook does not show up in the zoom application.
  • I would prefer if the app is always signed in,
My best-case scenarios happen during meetings with customers. The fast screen sharing without lags keeps the customer grounded as we can work on their issues without making them bored. I personally have not found a scenario where it is not appropriate. with the current work-from-home scenario in most companies, Zoom is a go-to method for communication.
Score 8 out of 10
Vetted Review
Verified User
As Covid-19 spread an lockdowns started we needed a solution to allow us to communicate internally as we switched to working remotely. Zoom offered us the ability to video chat and ability to share screens. It was incredibly stable offering an amazing experience for our users. We also used it to engage with the community as it was one of the most recommended products on the market and simple enough for users to start to use.
  • Single Sign On - Intergation with our Active Directory
  • Incredible video/audio quality
  • Settings to limit abuse by participant
  • Recording quality could be improved
  • Auto-update could be improved. We had to manually update some clients from unsupported versions of the software
Great well rounded product but with some room for improvement.
Laura Lynn Morrissey | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
I have used Zoom on a regular basis for my business and was pleased with its performance. However, when I sold my company, I did not cancel my subscription while my business address was still active. Once I remembered to cancel this subscription, I tried to log in using my old business email and was prompted to enter a code that was sent to my old email address. As I no longer had access to that email, I was unable to access the code nor the Zoom account. Zoom Support instructed me to send an email and I have been in an endless loop of replies and delays in trying to cancel my subscription. I understand that this can happen according to online chats, but Zoom refuses to resolve what is really a simple situation.
  • Signing Up
  • Access to Features and Services
  • Billing Credit Card on Timely Basis
  • Moving my open ticket around with the organization to hide the fact it is not resolved
  • Canceling your subscription if your email is not accessible is problematic
  • Chatbot is not helpful
  • Support does not return replies in a timely basis
Companies that provide you support when you need it raises them above any company that has a simple method of signing up for services
Yong Wu | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
As the remote working becomes a norm even after the pandemic, remote meeting platforms such as Zoom become import tools for our daily working. We use Zoom for our daily standup meeting and more.
  • Instant chat/messager tool
  • Meeting with large group of people
  • Integration with other tools
  • Zoom uses huge amount of computer resources such CPU and memory. For computers without advanced hardware, this cause a lot of issue
  • Zoom should allow users to adjust their quality of video and other settings according to their computer hardware.
  • We'd like to see a more lightweight Zoom which has more simple UI and consume less system resource.
Zoom does well for large group meeting.
Zoom need to improve the ability for real time collaboration, such as whiteboard.
Score 8 out of 10
Vetted Review
Verified User
I used Zoom for video conferencing that was used for variety of purposes in my organisation such as remote team collaboration, virtual meeting, webinar, and online training. Zoom addresses the business problem of facilitating remote communication and collaboration, particularly in my organisation with distributed teams with remote workers. The scope of use case for Zoom can vary depending on the organisation's needs, from small meeting to large webinars or virtual events.
  • Video and audio quality
  • Integration with other tools
  • Screen recording and virtual whiteboard
  • Security and privacy concerns
  • User interface
  • Customization options
Zoom is well-suited for remote teams who need to collaborate on projects and communicate in real-time.
Zoom is a great option for virtual meetings, particularly those with a large number of participants or those with participants in different time zones.

For meetings that deal with highly sensitive information, other tools may be more appropriate to ensure greater security and confidentiality.

In areas with poor internet connectivity, Zoom may not perform well and can lead to connectivity issues or poor audio and video quality.
Score 1 out of 10
Vetted Review
Verified User
Zoom sells you a phone system that is not flexible in functionality. It is also very expensive (about 80% more) compared to other VOIP systems such as VoIP.ms and other VoIP service providers. The limitations of the software are very basic and also an issue for corporations. It is a static setup. What you see is what you get. If you need to add users, it costs money versus others that are free. The Zoom phone system might be suitable for personal use only. Due to the lack of flexibility in the phone system, I was not able to use it for my purpose. However, Zoom does want you to commit to a 3-year contract which I did not. I was able to set up a 1-year contract which, by the way, is automatically renewable. Please pay attention to that, because Zoom won't allow you to get away even if you don't cancel past one day.
  • Selling a Phone System
  • Mediocre Setup portal
  • Easy add-on tool
  • recording of call cost money
  • Need to purchase one number per user, which cost money, if not they cannot call out
  • Lack of compatibility with Voip phones
Not for corporations only fair for personal use. If used for business it will be costly depending on the amount of users that need to call out
Score 8 out of 10
Vetted Review
Verified User
We are using Zoom in our organization to organize and connect during bigger events including external parties. The problem that Zoom is addressing was the limitation that other similar solutions presented, i.e. Google Meet requires any sort of Gmail account to log in to the system, while MS Teams requires installing heavy software that does not always run smooth on Mac ecosystem.
  • Video calls for bigger groups including external parties
  • Long video calls - the tool is not heave when it comes to system requirements
  • Zoom does a good job in filtering background noises and highlighting the current speaker
  • Light web-based solution would be appreciated
  • There are some concerns about the privacy issues (maybe rumors but can be discouraging)
Small companies communicating mainly internally might have a better use of Google Meet as the tool is embedded with every corporate Gmail account. Also, when a web-based solution is appreciated, Zoom is not the best option.
On the other hand, using Zoom seems way more professional - especially when connecting with people from the US. The connection is very stable and the tool handles numerous participants very well.
Score 8 out of 10
Vetted Review
Verified User
We use Zoom for our day to day activities like conduct daily meetings with internal team, and when there is an Incident of Request tickets from users, we will connect them via zoom and request them to share their screen fix the issue or analyse the problems on their Servers/Computer or Devices.
  • Screen sharing option is more helpful to take remote session of our customer Computers
  • Zoom chat also a great option, when in a meeting, is it easy to share passwords or solution for the issue with Customer
  • And it is easy to add any new person as meeting participant
  • Overall UI looks very minimal, expecting Zoom home page to be more interactive and appealing
  • Chat window needs more improvement - personal view
  • When an user sharing their screen during the meeting, screen goes fullscreen by auto, thats weird when we are in different screen.
It is easy to use and even the begginner could easy to identify the options and he or she could easily setup the meetings, and the addon chat windows is more convenient to share any meeting related content during the call. And as i wrote earlier, when we are in the Zoom session, if an user sharing the screen it automatically goes to fullscreen mode without the user's knowledge, this irritates when we are in the middle of any work in different screen.
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