Zoom Reviews

I [suppose] every organization has different needs and based on that they can choose the app that suits them. There are several apps now like Google Meet, Zoho Meetings, Cisco, Teams, etc. Zoom is useful for instant meets and where you don't have a large number of participants. We felt Zoom was more than enough for our work and it could be easily accessed anywhere from any device.

If you are looking for a video conference cloud option, Zoom maybe your best option. They are very reliable, fast, and mostly integrable with all your CRMs and software.

Zoom meetings can be effective in official discussions and board meetings in the company. It can also be used in Interviews, presentations and employee training sessions as well. There are some situations where you should participate physically such as user application training sessions should not be encourage to do remotely via Zoom meetings.

Zoom works fine for a small company and on 1 to 1 meeting, basic meetings and chats. Zoom is a bit unreliable lately. We get some outages and also the plugin are continuously problematic. Still, it does the job and is a bit better than Skype for Business.

At the onset of the COVID19 Pandemic, when Zoom became extremely popular, it's lack of security design exposed it to malicious attacks and hackers who were successful in what was popularly known as Zoom bombing. That Zoom managed add security layers after the fact was very concerning. It is good to see Zoom has managed to take care of that. But it will take some more proactive marketing and communication on the part of Zoom to make this a go to app for Large corporate customers to adopt.

It is useful for setting meetings arising due to emergencies using their scheduling facility. It adds the meeting agenda directly to the recipients' calendar.

Zoom is good to interact with remote team with data being shared across. It's less effective capturing 20+ audiences.

Zoom is actually a good product, the call quality is good, but I've never experienced such poor/nonexistent support from any company I've used.

Love the option for virtual backgrounds which especially is suited nowadays during the COVID while we all are doing work from home. Its breakout rooms feature enables us to do activities within small groups when we have a large set of audience in the same meeting room. Its feature to share live on Facebook, YouTube, or other apps is also good so other viewers can use those platforms and still be connected to the talks presently going on. Overall the video and audio quality are really nice, and it has decent options for the host to make different settings based on types of meetings.

It’s well suited for your basic meeting. When more than one person is speaking, it’s very distorted and hard to hear. I wish that worked better as I feel I missed valuable information quite a few times during meetings.

Zoom is well suited for meetings of small and larger groups of people to discuss in a lecture room/seminar/webinar style. Here it is certainly one of the best solutions on the market. The implementation of breakout rooms is very rudimentary and does not allow users to pick whom they want to discuss with. The chat functionality also has a somewhat rudimentary appeal, and for most use cases, other solutions are more appropriate here. The video recording of meetings is a nice feature but might be problematic due to privacy protection. Webinars add some further functionality, for which, at least in educational settings, the standard Zoom video conferencing solution seems less restrictive and is a better choice. This might, however, depend on the preferences of the user. However, from my own experience and reading about other platforms, one gets the impression that Zoom does not invest sufficiently in their billing and support departments, resulting in long waiting times and often embarrassingly inadequate solutions for paying customers. Despite the very good product, the lack of support is a no-go in a professional setting.

I had my personal experience with the Zoom billing and support team. From reading in forums, my experience is like that of many others (unresolved issues with billing and accounts). While the contact at Zoom was nice and forthcoming, the initial response took an unbelievable amount of time (7 weeks). Also, the offered solution was embarrassingly inadequate in a professional setting (closing an account to resolve a login problem). I believe the company systematically neglects user support or does not invest a proportional amount of revenue in these departments. From the way how my several tickets have been "resolved" by the support, this is easily the worst experience with a tech company ever.

In the Covd19 emergency, I started using it in its free version, especially for the education sector. I think that even in its free version it is worth it above its competitors. In fact, it's so exciting that I was encouraged to pay for the Pro version. I currently use it daily for meetings and trainings, plus remote web and graphic design classes.

Billing and customer support is non-existent. Multiple emails, multiple phone calls, long wait times on hold, all of which result in dead ends.

For now, due to its tools, it has been the best for video conferences and calls.

Easy-to-use platform for online meetings and distance learning especially for higher education institutions. It allows our school to deliver the academic education to our students in this critical time. Zoom provides high quality audio and video compared to other software product. Sharing presentations and recordings is very easy as well.

This is perfect for teaching my high schoolers online. It also works well for faculty meetings. I'm quite pleased with it. I wish there was a way of taking roll that would show me when someone leaves the group.

Zoom is well suited for companies and organizations that need to meet with clients or coworkers on a consistent basis. In particular, a great feature of Zoom is if you have a very large group, you can break the group into smaller teams to have mini conversations and then bring back the entire group. It is less appropriate if you just need to do some video conferencing for fun. Zoom is also great if someone can't make a meeting because you can record your call.

Zoom is perfect for a one-on-one discussion with individuals who work remotely. It allows you to see someone face-to-face in a meeting without the expense of flying or driving for the meeting. It allows for visual interaction and display of information in a way that is very simple and easy.

Zoom has been a great addition to our company, not perfect but it's getting better all the time. I think Zoom is good for people that want to use it for long meetings and webinars, people that plan to use it daily. If it's just a few times a month, I think it would be a waste of an investment. If you are an MS Office 365 customer, with Teams, you may not need this. But you definitely need it if you are doing webinars, Teams isn't good for webinars.

I feel like in most business situations Zoom is the best application for screen-to-screen interfacing with clients, partners, and coworkers. While the days of Skype are long gone due to its bloated nature and ungodly amount of advertising and technical issues, the only other option that comes to mind is Discord which despite its popularity doesn't have a clean and professional look or feel. I'd say unless you truly enjoy the "hip" user interface of Discord, Zoom is well suited for meeting from business to casual.

Zoom is well suited if you want to work from home and stay in touch with colleagues, or if you want to communicate with friends all over the world.
Zoom is less appropriate to use when a lot of participants wants to join the meeting, sometimes the app can crash or stop the meeting but this has only happened once before.

I think Zoom provides a lot of flexibility and it is reasonably priced. I think it is good for doing online presentations both as the person presenting and the person(s) watching. The features of asking survey questions and breakout rooms are very helpful if you are using it for online instruction.

Very well suited when a single person is speaking at a time. Very well suited for when you need to discuss something that requires visual feedback. Great for feeling connected to others when working together remotely. Completely unusable for a choir with multiple people trying to sing from multiple remote locations.