Zoom

Zoom

Customer Verified
Top Rated
Top Rated
Zoom

Overview

Reviews

Zoom To The Rescue

9
I use Zoom to do video conference calls with others. This makes it very practical to replace the need to meet in person especially during …

Popular Features

View all 17 features

Desktop sharing (666)

9.0
90%

Meeting initiation (653)

8.7
87%

High quality video (673)

8.6
86%

High quality audio (671)

8.5
85%

Reviewer Pros & Cons

View all pros & cons

Pricing

View all pricing

Pro

$14.99

Cloud
per month/per license

Business

$19.99

Cloud
per month/per license

Business

$19.99

On Premise
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://zoom.us/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $14.99 per month

Features Scorecard

Performance & Compatibility of Online Events Software

8.4
84%

Screen Sharing

8.6
86%

Online Meetings / Events

8.4
84%

Online Events Collaboration

8.4
84%

Online Events Security

8.4
84%

Product Details

What is Zoom?

Zoom helps people stay connected so they can get more done together. From meetings, chat, phone, and webinars to conference room systems and online events, Zoom powers all your communication needs. Our secure, reliable video platform offers a high-quality experience that is easy to manage, use, and customize.

-- Zoom Meetings & Chat
-- Zoom Phone
-- Zoom Video Webinars
-- Zoom Rooms & Conference Room Connector
-- App Marketplace

Zoom Features

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video
  • Supported: Low bandwidth requirements
  • Supported: Chrome compatible
  • Supported: Firefox compatible
  • Supported: Safari compatible
  • Supported: IE compatible
  • Supported: Available for Linux
  • Supported: Available for OS X
  • Supported: Available for Windows
  • Supported: Mobile support

Screen Sharing Features

  • Supported: Desktop sharing
  • Supported: Document/File sharing
  • Supported: Application sharing
  • Supported: Whiteboards

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: End meetings
  • Supported: Integrates with social media
  • Supported: Record meetings / events
  • Supported: Dial-in attendance
  • Supported: Online attendance
  • Supported: Mute
  • Supported: Slideshows
  • Supported: Media
  • Supported: International calling
  • Supported: Multiple webcam streams

Online Events Collaboration Features

  • Supported: Live chat
  • Supported: Audience polling
  • Supported: Q&A
  • Supported: Meeting space storage
  • Supported: Annotation
  • Supported: Remote support features

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions
  • Supported: Participant list
  • Supported: Confidential attendee list
  • Supported: Secure file sharing

Zoom Video

Learn how you can can use multi-spotlight, multi-pinning, and video reordering to better manage you meetings.

Zoom Integrations

Zoom Competitors

Zoom Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Blackberry, Mobile Web
Supported CountriesNorth America, South America, Europe, Africa, Asia, Australia
Supported LanguagesEnglish

Alternatives

View all alternatives

Frequently Asked Questions

What is Zoom?

Zoom is a unified communications platform primarily known for its use as a web conferencing tool. It features HD video and audio, collaboration tools, chat functionality, and an enterprise cloud phone system.

How much does Zoom cost?

Zoom starts at $14.99.

What is Zoom's best feature?

Reviewers rate Desktop sharing highest, with a score of 9.

Who uses Zoom?

The most common users of Zoom are from Mid-size Companies and the Information Technology & Services industry.

Reviews

(1-25 of 3603)
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Syed Saad Mahmood | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have been using Zoom in our school since two years to host high quality virtual classroom sessions with my students. We also use it to conduct training sessions for the teaching faculty. During the pandemic when all the schools were closed and education had come to a standstill, our school was looking for an amicable solution for interacting with my students and colleagues efficiently. We came across Zoom and found its implementation very easy. Zoom has helped me and my school in imparting education to my students in an engaging and interactive environment.
  • Zoom provides various views during meetings including gallery view, speaker view etc
  • The pricing plans are flexible and Zoom provides add-ons at nominal costs
  • I can view the status of my colleagues and students whether they are active or not
  • Zoom provides high quality video and audio and one can join meetings even with low bandwidths at their homes
  • Zoom facilitates easy communication among colleagues and students. I can chat with my colleagues without having to host a meeting. Internal communication features are superb
  • Zoom offers salient features like screen sharing, annotation, file sharing, hand raising etc for an interactive session with my students
  • A feature of voice chatting should be added
  • Whenever a participant switches to any other app, their video gets switched off. Zoom should add a feature of floating screen so multitasking is possible
  • The voice of the screen sharing is not clear at all
Zoom is an excellent platform that shrinks people's physical distances and connects them virtually. We use Zoom in our school to impart education to my students and I think Zoom has all the necessary features for interacting with your students efficiently and effectively. Zoom is great for small businesses for remote communication among colleagues. However, in my opinion, Zoom is not suitable for external communication for advertising or marketing purposes.
The support team of Zoom works hard and wholeheartedly to satisfy customers' needs as early as possible. Support documentations and user community of Zoom is also available for helping you throughout your hassle-free experience with Zoom. I recently reported a bug and in the next release, the bug was patched. The support team is always looking for bugs and cons and they focus on the areas they need to improve so they don't experience a downtrend in customer retention. I must appreciate them for their hard work in helping Zoom to satisfy and retain customers.
Score 9 out of 10
Vetted Review
Verified User
Review Source
Zoom is my go-to platform for client sessions. As a service-based business, Zoom has been absolutely integral to service delivery. In addition to delivering sessions, we have also used Zoom to attract leads to free webinars and to deliver workshops to groups. Zoom is a key tool in replacing in-person venues in order to run a fully virtual business.
  • Easy to use.
  • Widely understood.
  • Supports multiple concurrent video feeds.
  • Integrates with many other apps via Zapier.
  • Data collection.
  • Video quality is poor.
  • Webinars lack features to improve interactivity between guests.
  • Spotlighting controls take some getting used to.
Zoom is a great all-around video conferencing platform. The ubiquity of Zoom, especially following the advent of quarantine lockdowns, means that most of your potential clients already know Zoom and understand how it works. This is perhaps its strongest selling point. Zoom is a great platform for service-based business owners who work with their clients online from anywhere in the world. If you are wanting to run a live round of a course in order to get videos for an evergreen product, however, Zoom is a poor choice because of the lack of HD video recording.
Muhammad Hossain | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Over the last few years, Zoom has become one of my go-to tools for video conferencing and group meetings. Simply put, it’s easy to use and understand. With this, we can communicate face-to-face, and we can rely on its reliability and integrity. We’ve used it for various online workouts, as well as for webinars and other web-based events. My official meetings and conversations with friends and family are made more accessible because it’s so simple to use. People from all over the world can now talk to each other via Zoom’s global reach. Users experience technical difficulties other than making sure they are using the correct video and audio input. We employed it for remote coworkers as well.
  • It's a great way to connect around the world with minimal bandwidth consumption.
  • Meeting our peers and exchanging ideas is made possible through the use of high-quality video and audio calls.
  • Exceptional audio and video quality; we are recording meetings and transferring them to other storage.
  • Compared to other apps, it has more features and allows for efficient file sharing within the chatbox.
  • Sharing zoom complete information is not visible on the screen, and also a bit is confusing minimizing and maximizing.
  • Every time someone enters the chat, a chat box appears on my screen, and some features are missing from this version.
  • Automatic conference connection based on a schedule isn't an option, and neither is enhanced security measures.
In this uncertain period, we must have Zoom, whether we're teaching, running our business, or working in IT. Using Zoom to conduct regular or one-off meetings with remote team members is ideal. The most inconvenient use case for Zoom is the transfer of confidential information. Various options are available to meet the needs of businesses.
Abhishek Ankush | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We are from a recruitment agency and zoom is mostly using video conferencing software in our organization. we schedule interviews, training, webinar on zoom. Zoom is compatible with the mobile app version also. The screen sharing feature is great. Only the host can share the screen but if you want someone to share his screen first of all you have to make him a host. There is no option for screen recording.
  • You can schedule the meetings
  • You can share the screen while meeting
  • Zoom is having a very good quality video calling.
  • It should have a feature of call recording.
  • Calendar schedule feature needs improvement
  • There should be an option of remote access the screen while on calling
Zoom is very good software for video conferencing. It is having so many great features. there can be more than 200+ members in a call in real-time. The host can share the screen for training and presentations. You can easily take interviews and take classes while at home with the help of Zoom.
Alban Kaperi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Zoom is used as an app for collaboration and communication for [our organization and others like it] in Balkan. It is an easy-to-use option compared to other platforms, and it perfectly solves the main necessities of video and audio conferencing, collaboration, chat which is a must other competitors offer those services also.
  • HD video
  • Chat
  • Rooms
  • Very good audio quality
  • You need an app to make the calls and meetings, but it would be perfect if it had a web-based option.
  • Sometimes when internet speed drops, the audio quality also drops; I would understand the video quality dropping, but the audio doesn't consume much bandwidth, so it would be nice to have a consistent audio even on low internet speeds.
Zoom is a nice option for those people that know the basics of surfing on the web and using basic programs. It doesn't require a high level of understanding or being in IT software; the design is simple and easy to use, which makes it very friendly for new users. One pleasant option is that you can join meetings without creating a Zoom account. If Zoom added an option like web-based without the need to install an app, it would be perfect, because let's face it, some people don't like installing other software programs on their pc.
Aurpa Fiza | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Using Zoom for communication is an excellent idea because of the high quality of the service. It has an intuitive interface that makes it easy to use for beginners. We can have unlimited one-on-one meetings or group meetings with up to 100 participants and 40 minutes per session. Screen sharing allows multiple people to share their screens simultaneously, which is excellent for collaboration. The fact that I'm in a different time zone or country doesn't stop me from using Zoom because it saves me time. With the help of this tool, I reduced the amount of time I spent emailing my clients. It provides consistent services and helps me schedule meetings.
  • It's simple to operate. Creating, joining, and using the tool is simple and requires no training.
  • The audio and video quality is excellent, and it makes it easy to meet with colleagues and have productive discussions about ideas.
  • It has a wide range of features that appeal to millennials and the next generation of users with an intuitive design.
  • If you're looking for a simple method of connecting with people worldwide, this is an excellent option. We've had problems with other web conferencing solutions, but not with Zoom.
  • More branding on webinars and a good connection to fully utilize the tool.
  • We can no longer access recordings or invite people directly to meetings.
  • There are too many buttons and unnecessary repetition of attendees who log in and out of reports.
Use it for virtual meetings, presentations, and get-togethers; it's a fantastic tool. It's a brilliant way to communicate with people all over the globe. It is a professional tool that allows us to share our experiences and keep working. It's easy to use, integrates with Google Calendar, and schedules meetings. Zoom has excellent features like screen sharing, remote control, presentation mode, and even backgrounds if you work from home or elsewhere.
Md. Sajjad Hossen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our organization performs professional meetings and video conferencing seminars through zoom. Inviting executives, employers, and employees through sharing zoom links has made the organization's activities easier and increased productivity. Yes, the whole organization uses zoom. Mechanism of products and services, business feasibility of products and services, research and development, etc. are discussed through arranging zoom meetings and video conferencing seminars.
  • Audio and video conferencing
  • Sharing documents
  • Chatting
  • Should provide unlimited time without any cost like google meet
  • Should launch instant meeting link like google meet
  • Should be used without downloading
Zoom has a smooth interface and the simultaneous audio, video conferencing features, and screen sharing options are mentionable advantages. For saving time and increased efficiency of meetings, Zoom is one of the best communication tools. Zoom is unfitted for unlimited time-based virtual meetings without any cost. It does not have [an] instant link creating facility like google meet.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zoom is one of the most reliable and user-friendly video conferencing apps for teams or meetings for any business organization. The features of the app are very easy to understand and [are] very resourceful for sharing links, files, and useful information as well for operating efficiently in a remote work environment.
  • App interface
  • Meetings and webinars
  • Resource sharing
  • Notifications
  • User interface
Zoom is by far one of the best video conferencing/meeting apps for any organization. My personal experience, working in a remote environment and connecting with colleagues and peers from different geographies the features like screen sharing, annotation, user interface, and resource sharing capabilities are really commendable and easy to use for any first-time user.
The features and capabilities of Zoom truly make it stand out [from] other apps in the market. The app can serve easily to the means of business organizations or educational institutions which involves a predominantly huge number of attendees or participants and information sharing with minimum hassle. There have been very [few] things to complain [about] and the support has been brilliant.
January 11, 2022

Join whatever you are

Mossabber Chowdhury | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zoom is very useful for our teaching profession person. It's very much used in conducting class, moderating exams, and so on. Now its widely use for our day-to-day life due to pandemics. When we conduct the class we are able to see all the members within a frame. So it is very much handy for managing and controlling the class and exam room.
  • Use in Conducting Class
  • Use in Managing Exam Room
  • Presenting report
  • Schedule Maintaning for taking Classes on time.
  • Need improvement when it's work in low network
  • sometimes it's a crush when we need to work on different tasks on time. It needs to improve
  • Costing of the product moderate but we need comfortable region for this price.
It is more suitable for conducting any type of presentation, reporting, managing, reviewing, and most of all conducting classes from home. We would like to tell you about that the flexibility of use in the low networks. People need quality of conversation for better fulfillment of the webinar.
Because I love it more than any other software which makes me more comfortable. We can use it any time anywhere. Most of the time we use it for solving and managing an issue. At this time we are very much happy with this software to use. Overall this app is more comfortable than others.
Score 8 out of 10
Vetted Review
Verified User
Review Source
For online meetings, we utilize Zoom. This allows a decentralized team to gather, share program updates, hold training sessions, and plan strategic initiatives. At different times during the year, Zoom meetings have already been held. It is simple to use and aids with meeting scheduling. It runs smoothly on a variety of operating systems, including Android, iOS, and Windows. In addition, the UI is user-friendly. Zoom has become a solution to a multitude of challenges, such as online video conferencing instead of meeting in a conference room, especially in this Pandemic. Zoom is a good video conferencing program in general.
  • Very fast response even in low bandwidth connection.
  • Intuitive and simple user interface made easy to better performance.
  • Joining by link saves time.
  • No file transfer system
  • Real time chat disappears for later participants.
  • Cloud deployment is not easy.
Whether we're teaching, operating a business, or working in IT, we need Zoom in this unpredictable time. Zoom may be used to have regular or one-time meetings with a distant workforce. cause Zoom is so widely used, especially with the introduction of quarantine lockdowns, the vast majority of your potential clients are already familiar with it and understand how it works. This is likely its most compelling feature. Zoom is a fantastic platform for service-based business owners that want to work with their clients remotely.
The zoom support team has provided all the necessary manuals to set up core servers for communication. They were helpful and considerable all the way.
Score 7 out of 10
Vetted Review
Verified User
Review Source
We used it for meeting with clients and employees at remote locations with having minimal internet speed
  • Basically it runs on very slow internet bandwidth
  • User Interface is very much understandable and familiar
  • Joining the meeting is very easy as compared to other Cloud VC apps.
  • Zoom Should introduce HD Video conferencing resolution i.e. 1080P so that we can use [it] in a more productive way.
  • It should have [the] in-app feature of connecting with endpoint VC device without having the need of CRC license.
  • Licensing criteria in zoom should be simple, as there are plenty of options available on its website and generally people get confused in what to choose,
So if talk about its pros- we can say that it provide[s] good quality Audio/Video during [a] meeting with minimal bandwidth-consuming, and Cons are we can't use it in HD i.e 1080P VC
There is [a] challenge in getting [the] support of technical issues from Zoom, as mostly delayed responses are being received.
Samuel Reynolds | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I use Zoom to host my online classes, for private consults with clients and for webinars. I’m thinking also about sharing the platform with others.
  • Great video and sound quality.
  • Easy to use tools like whiteboards, annotators, chats, and to share the screen.
  • Easy to install and use across multiple devices, even at the same time, like be on a desktop and iPad at the same time.
  • Few dropped calls.
  • Um, I’m struggling here to think of something that could be improved here. I wish it were cheaper for some higher end services. But it’s a great product, so I can’t be mad about that.
Teaching classes or using Facebook Live
Score 10 out of 10
Vetted Review
Verified User
Review Source
For Distance Education or E-Learning, Zoom has been the best option to receive a virtual class and interact with other classmates, this has been a new challenge but at the same time exciting to adapt int the new technology. Zoom has met all the requirements to make us feel like if we were in a classroom.
  • Available on multiple devices
  • Break Rooms feature t all the class preform different task
  • Recording option and cloud storage
  • Security feature t protect the meeting with a PIN or password.
  • Link the Google or Outlook Calendars to exports meetings easily would be good a great option.
  • Having an integrated calendar into the Zoom app would be good to easily manage the meetings and availability.
It's perfect fr every kind of scenario, since the family meeting, business, and education purposes since it meets all the needs to perform this.
Anastasia Globa | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
In 2019 and 2020 we used Zoom to not only run our university and research meetings, but we also used zoom for online teaching. I used Zoom to run my interactive lectures and studio reviews with both local and international students. As co-organizer of a large conference Zoom was chosen to be the most reliable program to run digital conferences hosting hundreds of users at a time.
  • Ability to split users into breakout rooms
  • Easy workflow to screen sharing and recording on cloud or local devise
  • Embedded questionnaire options
  • Including Survey and post-questionnaire options is a great [idea], however, its current functionality is extremely limited
Meetings, Lectures, and tutorials, Conference calls
December 16, 2021

Zoom To The Rescue

Paul Li | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I use Zoom to do video conference calls with others. This makes it very practical to replace the need to meet in person especially during the covid-19 pandemic.
  • Breakout rooms.
  • Still backgrounds.
  • Enhance audio & vide effects.
  • A method to sync audio from various participants especially for the purpose of music lessons over the internet.
  • Feature to allow for more than a single designated speaker camera zoom window.
Zoom can be used for multiple participants to meet from different locations as long as the participants have an internet connection, camera & microphone. During the time where the pandemic kept us from meeting in person, we used Zoom as the alternative of choice to perform virtual meetings allowing everyone to still come together and virtually see each other simultaneously on the computer screen. Unfortunately, Zoom cannot be used to perform musical instrument rehearsals since there would be feedback from the various participants.
Carolyn Swora | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I use Zoom to interact with clients. This includes setting up intro meetings for prospective clients and also weekly meetings for project status or planning. The most significant use of Zoom for me is through the delivery of workshops for clients. They range from 1-hour sessions to 8 hours a day.
  • Breakout rooms - their simplicity and ability to manage.
  • User interface - ability to manage all the features and see participants at same time.
  • Playing videos and audio - can adjust settings.
  • When doing breakout rooms, I would like the ability to not place co-host in a room.
A specific scenario that I use it most often is for facilitating group learning of 20-30 people. We can see all the people on one screen to allow for good group discussion and then break out into smaller groups for smaller discussions. For larger groups of 100 more, you have to use different screens to see all the participants which isn't optimal. Webinar version of 500+ participants works well where you can easily see the hosts/speaker and participate in chat.
Tara Brueske | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use it weekly to do training for two different groups. I help indie musicians grow their businesses by becoming better performers and booking gigs! I use it for trainings that are live with people. I also download the meetings for replays and I use it to record trainings that I upload elsewhere. It's a fabulous too for demonstrating different social media as well. I also have learned some of the new features where I can demonstrate from my smartphone and that makes it a wonderful tool to show others in their own business.
  • They let you have many users on at the same time.
  • You can share your screen with everyone.
  • You can record what you are doing.
  • You can utilize your smartphone for sharing through Zoom as well in Shared screen mode.
  • Zoom's sound has improved but still is hard to hear different instrument timbres.
  • When people are not wearing headphones, it's hard to hear them or you get feedback.
  • It would be great to have the webinar feature at a lower price. It seems high.
It works great for meetings where there is talking and where you want to share your screen with others to show examples. Webinars are great to run as well because of the sharing screen and video options. But in the case of concerts, it's good but could be better for sound. Also, it would be nice to have the feature wherein the speaker mode, it stays on the main speaker and doesn't go to a random person who forgot to mute their sound.
Jason Rutel | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Zoom on a daily basis to conduct meetings between our internal team, current clients, and prospects. It allows us to connect face to face, and we can rely on its consistency and quality. We've used it for online events, webinars, and even online training. It has such a consistent platform, that allows us to be creative within its constraints.
  • Call Quality.
  • Use of multiple devices.
  • Screen sharing and recording.
  • Group video calls.
  • Scheduling.
  • Integrations with other platforms.
  • Pricing for webinar features could be better.
  • Would love to see lower cost options.
  • White labeling would be nice.
  • Ability to join without the downloaded app would be helpful as well.
Zoom is well suited for a team that just needs it to "work" without the fuss of adjustments or settings. It's consistently solid, and you can rely on quality. It's also widely utilized, so you don't run into people not being able to join the meeting. If you're looking for something with a white label that's affordable, you'll want to look elsewhere. Also, it's pretty expensive for webinar situations.
Travis Hunt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our organization is located around the globe. Zoom ensures we can communicate effectively across all locations. The video and audio quality is extremely good, even on slower connections. The product is easy to use and intuitive, so our end-users rarely have technical issues other than making sure their correct audio/video input is selected.
We also utilize Zoom for distance learning. We have multiple sites set up with Zoom classrooms for teaching/learning.
  • Easy to use: the product is a lightweight install and even non-technical individuals can figure out how to use it.
  • Dependable: in the 5 years we've used it, I only recall one outage.
  • Quality: the quality of the audio/video is very good.
  • Communication: audio/video meetings and also a nice chat feature are included.
  • Recording: meetings can be recorded to a local computer or to the cloud.
  • The user interface in meetings needs improvement & could use more modern design elements, like the main Zoom window.
Zoom is the best video conferencing tool for PC/Mac/Android/iOS. We've used a lot of different products and Zoom shines. As long as you have good audio/video equipment, you can scale Zoom to be used in small or large rooms.
Damindu Weerasooriya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
In our organization we've been using Zoom meetings app for a long time and it helped a lot with our board meetings and team discussions. Best thing about the Zoom is it doesn't take much of a bandwidth to work and performs perfectly under any circumstances. Video and audio quality is also good and we can keep them recorded to watch later.
  • Meeting room can accommodate larger audience
  • You can stream your meetings on social media
  • Can schedule meetings on Google Calendar
  • Need more control over text chatting
  • private voice chat within the meeting room would be great
Zoom meetings can be effective in official discussions and board meetings in the company. It can also be used in Interviews, presentations and employee training sessions as well. There are some situations where you should participate physically such as user application training sessions should not be encourage to do remotely via Zoom meetings.
November 01, 2021

My rating on Zoom

Abdirahman Osman Hashi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We have been using it across the whole organization, and it was running well, but from time to time the connection was not unstable and if that happens then the Zoom application was failing to run, but the latest version of Zoom fixed that issue as it automatically reconnects the session. Besides that, sometimes there was a black screen when co-hosts tried to share their screen. And this problem was only special for those who were using a Macbook computer. We found out about that issue later, but the rest of the other operating systems were working smoothly.
  • Consuming little bandwidth.
  • Quality of Video call and audio calls.
  • Recording meetings over other storages.
  • Efficient of file sharing inside chat box.
  • Assign automatically is the best one that Zoom offers as it is randomly chosen.
  • It would be nice if the counter time popped up before three minutes at most.
  • Zoom should not allow participants to return to the main room til the close breakout rooms finish.
I have used a variety of applications quite similar to Zoom, but Zoom is different from all other applications in terms of being user-friendly and requiring low bandwidth internet connectivity. I have not seen any problems with Zoom yet. I would recommend it to anyone who feels that the internet connectivity is not fast enough, because Zoom is better than other similar applications.
Ghazal Zafar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
I'm a psychotherapist and I use it to consult [with] my clients. Since Covid started, I needed a way to interact with my clients and I'm lucky to have found Zoom. I can easily set appointments and exchange information through Zoom's seamless video sessions.
  • Better video quality.
  • Virtual background.
  • I can arrange a collective session with more [than] 5 people. By the way, I use it for counseling and group therapy sessions.
  • So many controls, sometimes I get confused.
In my line of work, I mean therapy, it is very helpful. People are more comfortable opening up and share things that they would not normally touch upon. I have seen a great improvement in my work since I have started using Zoom for therapy sessions.
September 10, 2021

Zoom--Best Web Meeting App

Rohit Kumar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Zoom is used across whole organization of ours. We use it for daily meetings, quality training, end user interaction, internal training purposes, etc. We use it to address day-to-day activities, events, seminars, and communicate with large group of people from remote location. Its user-friendly interface allow us to understand the conversation that's been in meeting agendas by sharing projections through screen sharing and sorting out the problem with the team on various issues.
  • Screen sharing
  • Connectivity
  • User friendly
  • Easily accessible through mobile
  • Picture quality
  • More user windows to be added on single screen of mobile application
  • Calendar integration should be improved
Its is well suited where connectivity is weak, as it performs really well on slow internet.

Less appropriate when a user logs in--it shouldn't notify a new joinee frequently
December 14, 2021

Zoom for every business

Mohammed Ashfaq Hussain | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
In our sister organization, we were using free versions of Skype and Hangouts but our team was not satisfied with the performance so we have tried and tested other software like Cisco Webex, Microsoft Teams, and other software in which Zoom was suitable for our needs and according to our price range.
  • Video and voice clarity.
  • Flexible pricing.
  • Cloud recordings.
  • As far as it good but sometime video is laggy.
  • Zoom video size issue in the cloud, video is very large size.
I will recommend for small and medium businesses it has lost of pricing plans for starter its good or you can start with free version it gives you 40 minutes meeting time after that you can decide to move to other paid services if it is suitable to your organization or personal needs.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Zoom has been the most interactive and user-friendly video conferencing and chat software that I've used so far. Zoom is widely integrable with most calendar apps and makes it easy for you to schedule meeting with your clients and invite others to screen sharing sessions. We use it across the organizaction. We use Zoom internally for chat purposes, we love the client zoom app and all its functions. You can star important messages, go back in time to search for the previous conversion by just typing a keyword. And extra points for the GIF library. And lastly, auto-recording meetings are so useful.
  • Screen Sharing
  • Video Confering
  • Instant Messaging
  • The Softphone does not work with screen sharing
If you are looking for a video conference cloud option, Zoom maybe your best option. They are very reliable, fast, and mostly integrable with all your CRMs and software.