TrustRadius Insights
Easy Navigation and User-Friendly Interface: Many users have praised Carta for its extremely easy-to-navigate platform and user-friendly …
Overview
What is Carta?
Carta (formerly eShares) is cloud software that allows private companies to manage and interact with their share- and optionholders. Accoding to the vendor, companies can easily issue stock certificates individually or in bulk, and shareholders can receive and view their…
Recent Reviews
Product Details
- About
- Competitors
- Tech Details
What is Carta?
Carta (formerly eShares) is cloud software that allows private companies to manage and interact with their share- and optionholders. Accoding to the vendor, companies can easily issue stock certificates individually or in bulk, and shareholders can receive and view their shareholdings across all private companies on one screen.
Carta Competitors
Carta Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Reviews and Ratings
(44)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
- Recommendations
Easy Navigation and User-Friendly Interface: Many users have praised Carta for its extremely easy-to-navigate platform and user-friendly interface. They have found the clean layout of the app/tool to be intuitive, making it effortless to track and manage shares/benefits. This has not only made the process exciting but also helped upper management remain transparent and honest about promised rewards.
Helpful Documentation and Support: Several reviewers have highlighted the value of Carta's Help Center, which they describe as seriously well done. Users appreciate that Carta has a vast database of articles and help documentation, covering a wide range of topics. This comprehensive resource provides guidance on various aspects related to equity management, ensuring that users can easily find answers to their questions.
Streamlined Equity Management: A significant number of users have commended Carta for streamlining equity management processes. The platform handles all stock certificates for investors, simplifying stock option maintenance, cap table maintenance, and scenario modeling across multiple companies. Additionally, from issuance to approval and exercising, the entire stock option life cycle is seamlessly managed within Carta
Lack of Integration with Accounting/HR Platforms: Some users have expressed frustration with the lack of integration between the software and accounting or HR/payroll platforms, which results in manual input and potential errors. They suggest integrating the software into these platforms to reduce the need for manual input.
Issues with Stock Calculations: Several reviewers have encountered issues with the auto-generated Excel file for stock calculations, requiring assistance from technical support to correct these errors. This has caused inconvenience and delays for users who rely on accurate stock calculations.
Inadequate Customer Support: A number of users have expressed dissatisfaction with the customer service provided. They mention slow response times from the live chat team and a lack of acknowledgement or resolution for reported software bugs. Improving response times and addressing reported bugs promptly would greatly enhance user experience.
Based on user reviews, the most common recommendations for Carta are as follows:
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Seek alternatives or consider hiring someone to manage Carta. Some users have found Carta to be buggy and difficult to use. As a result, they suggest exploring other options or outsourcing stock management tasks to professionals.
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Utilize support and have all necessary information available for quick setup. Users recommend taking advantage of the support provided by Carta to effectively navigate the platform. They also advise having all relevant information readily available during the setup process for a smoother experience.
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Understand cap tables and communication tools. To fully utilize Carta's features, users recommend investing time in understanding cap tables and familiarizing themselves with the platform's communication tools. This will enable them to make the most out of the software's capabilities.
Overall, while some users highlight issues with bugs and complexity, others emphasize Carta's value as a tool for stock management, producing investor documents, and keeping employees informed about vested options. It is recommended to carefully evaluate these factors in relation to individual business needs before implementing the software.
Attribute Ratings
Reviews
(1-8 of 8)Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
- If a company's cap table is wrong that is legally considered fraud ( yes, a capital F fraud ), as in there could be criminal repercussions, and almost assuredly whatever transaction that requires it to be accurate will be canceled.
- Compliance is a major factor when it comes to having a stock option plan. Carta is the best I've seen at keeping a company in compliance.
December 30, 2020
Carta with bugs
Score 4 out of 10
Vetted Review
Verified User
- Cost effective way to manage stock certificates.
March 26, 2020
Carta - A fantastic product
- Stock Option Expense Calculations are GAAP compliant reducing potental for misstatements during audit.
- Our CEO and CFO are easily able to view the current status of our equity pool whenever they need information for a fundraising.
- ROI is significant as everything is incredibly efficient and doesn't require any administrative paperwork.
November 08, 2019
Carta - Happy user at 2 companies, including my current one!
- Carta has allowed us to focus our time away from the manual calculation of complex transactions and more toward other business objectives.
- In addition, the manual tracking of granting, exercising, and forfeiting/expiration of stock options is done much more accurately with the use of Carta. This makes us that much more ready for another round of fundraising or exit.
September 13, 2019
Carta -- the best central location to manage your equity
- Allowed my company to offer RSUs, thus one more reason to work with them.
- Enables better recruiting.
- Makes life easier on People Operations trying to manage stock benefits.
- Time-savings and the weight that Carta takes off of office management are a huge win for us.
- The transparency and availability of the information Carta stores/presents is another big ROI for us.
- The ease-of-use here makes the need for training minimal, therefore saving both time and money.
January 04, 2018
Carta!
- We have a solution for employee stock options that is completely cloud-based.
- We can easily see vesting schedules.
- I can only assume this product helps out our HR team greatly in setting stock option expectations.
December 21, 2017
Carta Does It All
- Since I do not handle financials directly, this is more difficult to speak towards with confidence. My best guess is that it has reduced a lot of the manual paperwork processes that would otherwise occupy the ESO space, which allows for folks to spend their time doing other things for the company.