Fathom Customer Care Reviews

1 Rating
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Score 8.0 out of 100

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Fathom Customer Care Scorecard Summary

Feature Scorecard Summary

Agent dashboard (1)
7
Validate callers (1)
6
Outbound response (1)
6
Call forwarding (1)
6
Click-to-call (CTC) (1)
7
Warm transfer (1)
7
Predictive dialing (1)
6
Interactive voice response (1)
6
REST APIs (1)
6
Call scripts (1)
6
Call tracking (1)
6
Multichannel integration (1)
6
CRM software integration (1)
5
Inbound call routing (1)
4
Omnichannel inbound routing (1)
6
Recording (1)
5
Quality management (1)
5
Call analytics (1)
5
Historical reporting (1)
5
Live reporting (1)
5
Customer surveys (1)
5
Customer interaction analytics (1)
7

What is Fathom Customer Care?

Fathom Customer Care is a contact / call center solution from Fathom Voice headquartered in Indianapolis.

Fathom Customer Care Features

Has featureCadence Management
Has featureDatabase Integrations
Has featureIntelligent Call Routing
Has featureAutomated Activity Alerts
Has featureIntelligent Dialing

Fathom Customer Care Integrations

Fathom Customer Care Competitors

Fathom Customer Care Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Power$130per user/month

Fathom Customer Care Support Options

 Paid Version
Phone
Live Chat
Email
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Fathom Customer Care Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No

Frequently Asked Questions

What is Fathom Customer Care?

Fathom Customer Care is a contact / call center solution from Fathom Voice headquartered in Indianapolis.

Who uses Fathom Customer Care?

The most common users of Fathom Customer Care are from Mid-size Companies and the Marketing & Advertising industry.