What users are saying about
49 Ratings
106 Ratings
49 Ratings
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Score 8.7 out of 101
106 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.4 out of 101

Likelihood to Recommend

GoodData

GoodData is appropriate for any organizations struggling with bridging gaps between multiple disparate data sources. Using GoodData provides those organizations all the tools necessary to build value added insights for both internal and external customers. It would be less appropriate for those wanting to build highly customizable reports features as there's not a lot of freedom in design.
No photo available

Looker

Looker is a great place to be a one-stop shop for daily (or real-time) info into the company's performance. We have a business intelligence database that syncs with production daily (over-night). So, this is a good tool to use first thing in the morning to see what happened yesterday. This tool needs high organizational alignment to do some finance specific use cases like scenario comparison or near term P&L modeling. It is best suited to output historical data, we've found it cumbersome to have our forecast models live (and calculate) within Looker.
No photo available

Feature Rating Comparison

BI Standard Reporting

GoodData
8.3
Looker
7.9
Pixel Perfect reports
GoodData
8.0
Looker
7.1
Customizable dashboards
GoodData
8.0
Looker
8.5
Report Formatting Templates
GoodData
9.0
Looker
8.1

Ad-hoc Reporting

GoodData
8.7
Looker
8.0
Drill-down analysis
GoodData
8.0
Looker
8.5
Formatting capabilities
GoodData
9.0
Looker
7.5
Integration with R or other statistical packages
GoodData
9.0
Looker
7.3
Report sharing and collaboration
GoodData
9.0
Looker
8.6

Report Output and Scheduling

GoodData
8.3
Looker
7.7
Publish to Web
GoodData
8.0
Looker
7.7
Publish to PDF
GoodData
8.0
Looker
8.1
Report Versioning
GoodData
8.3
Looker
7.0
Report Delivery Scheduling
GoodData
9.0
Looker
8.1

Data Discovery and Visualization

GoodData
8.3
Looker
6.7
Pre-built visualization formats (heatmaps, scatter plots etc.)
GoodData
9.0
Looker
7.8
Location Analytics / Geographic Visualization
GoodData
8.0
Looker
7.7
Predictive Analytics
GoodData
8.0
Looker
4.6

Access Control and Security

GoodData
8.5
Looker
8.6
Multi-User Support (named login)
GoodData
9.0
Looker
9.1
Role-Based Security Model
GoodData
8.0
Looker
8.2
Multiple Access Permission Levels (Create, Read, Delete)
GoodData
8.0
Looker
8.6
Single Sign-On (SSO)
GoodData
9.0
Looker

Mobile Capabilities

GoodData
6.8
Looker
6.0
Responsive Design for Web Access
GoodData
8.0
Looker
7.1
Dedicated iOS Application
GoodData
4.5
Looker
5.0
Dashboard / Report / Visualization Interactivity on Mobile
GoodData
8.0
Looker
7.0
Dedicated Android Application
GoodData
Looker
5.0

Application Program Interfaces (APIs) / Embedding

GoodData
9.0
Looker
REST API
GoodData
9.0
Looker
Javascript API
GoodData
9.0
Looker
iFrames
GoodData
9.0
Looker

Pros

GoodData

  • Highly visual dashboards
  • Very straightforward for users to comprehend and use
  • Easy to make changes to reports and dashboards
No photo available

Looker

  • Excellent visualizations.
  • Support for desktop as well as mobile.
  • Integration with different data sources.
Purav Vaidya profile photo

Cons

GoodData

  • Dynamic/self-updating charts embed would be useful.
  • Public access URL to dashboards for sharing.
No photo available

Looker

  • It is very expensive and it is not for small teams. The tool is only relevant for large teams.
  • There are not a lot of training opportunities or documentation available.
  • Customization of visualizations is sometimes difficult.
Purav Vaidya profile photo

Likelihood to Renew

GoodData

GoodData 8.1
Based on 14 answers
Great tool. Helps move business forward.
No photo available

Looker

Looker 9.0
Based on 4 answers
We've been very happy with Looker so far, and all teams in the organization are starting to see its value, and use it on a frequent basis. It has quickly become our accessible "source of truth" for all data/metrics.
No photo available

Usability

GoodData

GoodData 9.0
Based on 1 answer
Each graph/report is defined on the dashboard, which makes it easier to understand what you're analyzing. Another simple example - we changed the standard metric of Region by User to our Region by Account in less than 10 minutes
Rob Gottschalk profile photo

Looker

No score
No answers yet
No answers on this topic

Reliability and Availability

GoodData

GoodData 7.0
Based on 1 answer
We are approximately one month since go-live. There has been one short outage.
Rob Gottschalk profile photo

Looker

No score
No answers yet
No answers on this topic

Performance

GoodData

GoodData 8.0
Based on 1 answer
Performance on refreshing metrics works well.
Rob Gottschalk profile photo

Looker

No score
No answers yet
No answers on this topic

Support

GoodData

GoodData 8.7
Based on 2 answers
During the one outage we were clearly communicated to that there was an issue, and that support was working to resolve it. The issue was resolved within an hour.
Rob Gottschalk profile photo

Looker

Looker 10.0
Based on 1 answer
I can get responses to questions in minutes through their in-app chat feature. They have provided 6 months of LookML training to our analytics team, with weekly calls. They also provided in-office business user training for our entire organization
No photo available

In-Person Training

GoodData

GoodData 9.0
Based on 1 answer
Petr was a rock star - patient, knowledgeable, clear and easy to work with.
Mark Brennan profile photo

Looker

No score
No answers yet
No answers on this topic

Online Training

GoodData

GoodData 8.0
Based on 1 answer
GoodData implementation team was professional and courteous
Rob Gottschalk profile photo

Looker

No score
No answers yet
No answers on this topic

Implementation

GoodData

GoodData 9.0
Based on 2 answers
Thorough, professional and on time.
Rob Gottschalk profile photo

Looker

No score
No answers yet
No answers on this topic

Alternatives Considered

GoodData

Birst, which had comparable functionality. We chose GoodData based on ease-of-use and price.
Rob Gottschalk profile photo

Looker

Unfortunately, I was not in charge of the decision to select Looker as it was before my time. I can see why the decision was made as I do see the potential. We have felt the need to supplement Looker with another free tool and, if our integrations weren't so deep and our development resources so limited, we'd likely look at replacing it or at least spending that significant amount of time required getting it to run how you'd like.
No photo available

Return on Investment

GoodData

  • The promise of next-generation BI tools it to be able to synthesize many different data sets quickly and without the traditional weight of the more legacy systems. GoodData shows this capability and is well worth the investment you make as business decisions become data-informed and driven.
  • Even with implementation and professional services - there are virtually no other solutions in the marketplace with the speed, power, stability and business utility of GoodData. Provided you clearly understand that this is not a lightweight tool - you will be satisfied.
  • In a prior role, the powered-by solution allowed us to deliver dashboards and reporting to our customers in a few short months, solving a business challenge that had stymied our development team for several years.
Joshua Lipton profile photo

Looker

No answers on this topic

Pricing Details

GoodData

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
based on implementation*
1.  subscription based on data volume
Additional Pricing Details
Pricing is available upon request based on implementation and data volume.

Looker

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Additional Pricing Details

Add comparison