GoodData - good value for money but, in my opinion, not the best tool on the market
October 21, 2025

GoodData - good value for money but, in my opinion, not the best tool on the market

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with GoodData

We use GoodData to connect and visualise various data sets. We have several dashboards for different services, overview dashboards etc. The usage is wide across all the functions (data analysts, marketers, sales reps, managers, ). We use GoodData with an ETL tool Keboola because they have a goood integration and it's quite easy to load data from Keboola to GoodData.
Visualising data, daily check-ups, showing trends, visualising LTV, page visits and many other metrics.

Pros

  • Telemetry
  • Dashboard organization

Cons

  • Metrics have to be always created, there's no default like SUM(metric)
  • Speed
  • Documentation
  • ROI monitoring and improvement
  • CLV monitoring and improvement
I like some of the features like "choose only" in filters and dashboard organization wich is clear and user firendly.
However, it's not easy to learn to create reports in GoodData even for someone with previous experience with other BI tools. Also metric creation is not intuitive and sometime case statement works differently that you would expect.
Starting with one dataset is quite easy but it is time consuming because of all the metrics you have to create. Building a bigger data model took us several months (but this time contains also data preparation). Maintaing bigger data sets is more tricky but it is managable mainly thanks to the tech support.
I like the user management that is quite simple but still provides several roles. Our users like the "choose only" option in filters that is missing in some of the other buisness intelligence tools.
GoodData seems less user friendly and doesn't provide that many visualization options so we are slowly moving to other solution in part of the company. There are still teams that plan to continue with GoodData and use React code in orther to supply missing functions.

Do you think GoodData delivers good value for the price?

Not sure

Are you happy with GoodData's feature set?

No

Did GoodData live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of GoodData go as expected?

I wasn't involved with the implementation phase

Would you buy GoodData again?

No

It's good for small projects with not that many metrics and reports. Managing huge projects can be cumbersome. However there's a very good technical support. They are always willing to help and they reply quite quickly. They even do backups and are willing to revert to a previous day version if needed.

GoodData Feature Ratings

BI Platform ()
Not Rated
5.0
Pixel Perfect reports
7
Customizable dashboards
6
Report Formatting Templates
2
5.7
Drill-down analysis
4
Formatting capabilities
4
Report sharing and collaboration
9
2.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
3
Location Analytics / Geographic Visualization
3
Predictive Analytics
3
Pattern Recognition and Data Mining
1
10.0
Multi-User Support (named login)
10
Role-Based Security Model
10
Multiple Access Permission Levels (Create, Read, Delete)
10
Single Sign-On (SSO)
10
10.0
REST API
10
Javascript API
10
iFrames
10

Comments

More Reviews of GoodData

  1. Home
  2. Embedded Business Intelligence (BI) Tools
  3. GoodData Reviews
  4. User Review of GoodData