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Goody

Goody

Overview

What is Goody?

Many businesses still struggle to define who their customers are. Without that knowledge, businesses rely on expensive third-party programs or research to dictate their strategy. Goody solves that, at a fraction of the cost compared to traditional CRM or coalition…

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Learn from top reviewers

oh, goody! finally a fun way to reward employees!

Rating: 9 out of 10
April 20, 2023
IncentivizedVetted ReviewVerified User
We use it as a rewards platform when recognizing employees. We distribute rewards on a quarterly basis - and it's so wonderfully easy! Our employees always have fun picking ou...
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Verified user
Employee
Goody1 year of experience
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Pricing

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Basic

$79.00

Cloud
store

Proffessional

$149.00

Cloud
user

Enterprise

$199.00

Cloud
store

Entry-level set up fee?

  • $79 per store
    Required
For the latest information on pricing, visithttp://www.goodyhq.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Goody Spin Pins - Review + Demo!

YouTube

Goody tangle fix brush demo

YouTube

a goody movie demo tape on screen words

YouTube

Chicco Goody Stroller Demo

YouTube

Goody Goody People Remix [Demo]

YouTube

Goody Spin Pins Review + Demo!

YouTube
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Product Details

What is Goody?

Many businesses still struggle to define who their customers are. Without that knowledge, businesses rely on expensive third-party programs or research to dictate their strategy. Goody solves that, at a fraction of the cost compared to traditional CRM or coalition loyalty programs, according to the vendor. Goody says they do this by providing retailers with simple, integrated tools to create their own loyalty and engagement program. These tools are automated and provide retailers with a consolidated view of their customer base.

Goody Features

  • Supported: Customer Loyalty Program
  • Supported: Marketing Automation
  • Supported: CRM
  • Supported: Net Promoter Scoring
  • Supported: Customer Feedback
  • Supported: Email Marketing
  • Supported: Loyalty Card System
  • Supported: Discount Management
  • Supported: Rewards Management
  • Supported: Marketing Automation
  • Supported: Coupons and Voucher Management
  • Supported: Member Portal

Goody Screenshots

Screenshot of Software screenshotScreenshot of Mobile app screenshot

Goody Integrations

Goody Competitors

Goody Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, United Kingdom, Australia, New Zealand, United Arab Emirates.
Supported LanguagesEnglish

Goody Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)30%
Mid-Size Companies (51-500 employees)60%
Enterprises (more than 500 employees)10%
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Comparisons

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Reviews From Top Reviewers

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Goody has been valuable for businesses by providing a one-stop-shop for all their marketing needs, from email campaigns to loyalty programs. Customers appreciate the ability to easily earn and redeem points without the need for physical cards, leading to business growth.

However, some users have found the app slightly clunky on the user side and in need of more functionality for embedded forms and login forms. Some customers have also raised concerns about the cost of the service in relation to customer support quality.

Despite this, businesses have found Goody useful for attracting new customers to blogs, communicating with them regularly, and utilizing a simple yet effective marketing tool. While users would like more complex options, they appreciate the simplicity of the app’s administration and its ease of use for both themselves and their customers. A printed brochure outlining the benefits of registration and installing the app would be helpful to some users. Overall, Goody helps solve many common marketing problems and provides a streamlined solution for businesses to engage their customer base.

Ease of use: Customers and sales teams find it easy to use the software, with no lagging and a simplified application. Some users appreciated over-the-phone support from Goody.

Loyalty programs: The loyalty program is great, helpful in enhancing all marketing strategies, and an easy and cheap way of encouraging customers to return. Reviewers appreciate the ability to provide loyalty points to their customers as well as generate reports on the computer.

Convenience for customers: Customers can use just one card for multiple merchants, making it more convenient for them. Additionally, reviewers liked that it was relatively easy for customers to navigate in-store on the tablet with a feedback function to notify them of customer satisfaction with their service.

Steep Learning Curve: Some users have reported that the software has a steep learning curve and is difficult to understand for first-time users.

Syncing Issues: Several users have experienced issues with syncing the software, and some have found it complex to understand.

Not User-Friendly Mobile App: The mobile app is not user-friendly, and a few customers mentioned that it does not offer the same functionality as the desktop version.

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(1-1 of 1)

oh, goody! finally a fun way to reward employees!

Rating: 9 out of 10
Incentivized
April 20, 2023
Verified User
Employee in Human Resources
Staffing & Recruiting Company, 201-500 employees
Vetted Review
Verified User
Goody
1 year of experience
Use Cases and Deployment Scope
We use it as a rewards platform when recognizing employees. We distribute rewards on a quarterly basis - and it's so wonderfully easy! Our employees always have fun picking out their gifts.
Pros
  • provides direct links to send to employees
  • only charges once employee picks something out
  • provides a wide array of gift options (truly, something for everyone)
Cons
  • Ability to bulk-send without buying premium version
Likelihood to Recommend
Goody is a great option for companies who are seeking to reward their employees in a personalized way - by letting the employee pick out the gift (thereby ensuring their satisfaction!). I think it could even be used for clients, too!
Most Important Features
  • Providing wide array of gift options
  • Creating personalization around rewarding employees
  • Not charging until employee chooses gift
Return on Investment
  • Increases employee morale
  • Increases employee recognition/participation in survey
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