September 15, 2017
Score 9 out of 10
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Impact of Watson on Decision to Use Bluemix
We aimed to create a cognitive and emotionally engaging virtual agent using IBM Bluemix Services. To do so, a level humanization is needed. Communication is a two-way street, and thus cognition is necessitated from both a recognition and response perspective. In other words we needed a set of services that would enable us to create a virtual agent who could understand natural language, cognitively compute the signals, and thus respond appropriately. We aimed to replace specific human tasks, so we needed to replicate the type and levels of human cognition needed for these tasks.