isolved functions as a comprehensive Human Capital Management (HCM) platform, primarily adopted by organizations to streamline payroll processing and integrate various HR functions. Reviewers frequently highlight its core utility in managing payroll, with 57% specifically noting this functionality, alongside its role in tax filings and compliance. The platform also serves as a unified system for employee lifecycle stages, including onboarding and offboarding, cited by 38% of reviewers, and provides integrated timekeeping and attendance features, also mentioned by 38%. The product excels in delivering significant efficiency gains and reducing errors, with 48% of reviewers reporting substantial time savings due to automation of HR and payroll processes. This automation, extending to critical functions like benefits administration and compliance reporting, directly enhances HR team effectiveness. Reviewers commend isolved's payroll accuracy and efficiency, noted by 33%, and its timekeeping capabilities, highlighted by 29%. Customer support also receives positive feedback for its responsiveness from 29% of users, and the system's reporting capabilities, offering both pre-built and custom tools, are appreciated by 24%. However, isolved presents areas for improvement, particularly concerning reporting features, which 24% of reviewers desire to be more robust and customizable. Customer support responsiveness is also a concern for 19% of users, who reported potential delays. Other issues include a frustrating login process and challenges with third-party integrations, each noted by 14% of the sample. Despite these concerns, 14% of reviewers expressed overall satisfaction, indicating that for many, the platform effectively meets their needs. The cumulative effect of operational improvements, such as reduced errors cited by 33%, suggests a strong return on investment through increased productivity.

Pros

Efficient and accurate payroll processing, including tax filings and compliance, noted by 57% of reviewers.
Significant time savings and efficiency gains through automation of HR and payroll tasks, reported by 48%.
Effective timekeeping features for daily tracking, timecard review, and holiday pay adjustments, highlighted by 29%.
Responsive customer support, praised by 29% of users.
Robust reporting capabilities, offering both quick pre-built and custom report writing tools, appreciated by 24%.

Cons

Reporting features require more robustness and customization options, a desire expressed by 24% of reviewers.
Inconsistent customer support responsiveness, with 19% noting potential delays.
Frustrating login process, requiring multiple attempts for 14% of users.
Challenges with third-party integrations, cited by 14% of the sample.
Issues with customization options, system performance, and new software releases, each mentioned by 14%.

isolved aims to increase the effectiveness of your HR team by providing easy access to information and allowing for the automation of HR tasks. How, if at all, has isolved affected the efficiency and effectiveness of your HR team?

From 21 reviews

Summary

Reviewers frequently report that isolved significantly enhances the efficiency and effectiveness of HR teams, primarily through extensive task automation and improved data management. A substantial 48% of reviewers highlight the platform's ability to automate repetitive HR functions, leading to considerable time savings and allowing HR professionals to focus on more strategic initiatives. This automation extends to critical processes such as payroll, onboarding, benefits administration, and compliance reporting, which are noted to be streamlined and less manual. Furthermore, isolved contributes to increased HR team effectiveness by centralizing data and providing easy access to comprehensive reports, a benefit cited by 33% of reviewers. The system's perceived ease of use, noted by 24% of reviewers, further supports its positive impact on HR operations, enabling efficient processing even with limited staff or backup personnel. Overall, the system is seen as a key tool for optimizing HR workflows and improving organizational productivity.

Top Quotes

Task Automation

“By utilizing different functions with isolved, it has saved all of us a lot of time with the tasks that were very manual before.”

Reporting and Data Access

“Easy access to reports and employee data makes helping employees easier.”

System Ease of Use

“The system is efficient as we have a payroll clerk at part time and one HR person for our team of 200+ employees.”

What positive or negative impact (i.e. Return on Investment or ROI) has isolved had on your overall business objectives?

From 21 reviews

Summary

Reviewers frequently report that isolved positively impacts business objectives primarily through significant efficiency gains and error reduction. Nearly half of the reviewers, 48%, specifically highlight time savings as a major benefit, stemming from the automation of previously manual HR and payroll processes. This increased efficiency is closely linked to a decrease in administrative overhead, allowing small management teams to reallocate focus to core business activities. Furthermore, 33% of reviewers noted a reduction in errors, particularly in premium calculations and benefits administration, which contributes to cost savings and operational accuracy. The platform's ease of use, mentioned by 19% of reviewers, facilitates adoption across employee levels and streamlines HR tasks, further contributing to overall operational smoothness. The positive impact extends to employee satisfaction, cited by 24% of reviewers, due to the system's user-friendliness and self-service capabilities. While direct mentions of ROI were less frequent at 14%, the cumulative effect of these operational improvements suggests a strong return on investment by enabling greater productivity with existing or fewer resources.

Top Quotes

Time Savings

“Office labor saving when we transitioned was immediate.”

Reduced Errors

“Reduced errors”

Employee Satisfaction

“Increased employee satisfaction - nearly 100% satisfied after employee survey”

Besides isolved, what other software do you regularly use? How likely would you be to recommend it to a friend or colleague?

From 21 reviews

Summary

Reviewers frequently cited a range of software applications used in conjunction with their primary HR and payroll systems. Accounting software, particularly QuickBooks, was the most commonly mentioned category, appearing in 57% of reviews. While QuickBooks was generally seen as essential for financial reporting, 14% of reviewers noted challenges with seamless data integration with other systems. The Microsoft Office Suite, including Excel and Outlook, was also widely recognized as an indispensable set of productivity tools, cited by 43% of reviewers for its reliability and versatility in daily operations. Customer Relationship Management (CRM) platforms, such as Salesforce, were highlighted by 33% of reviewers for centralizing client data and managing sales processes, with strong recommendations for their comprehensive features. Additionally, dedicated time tracking solutions were mentioned by 24% of the sample, with a mixed sentiment regarding their efficiency and integration capabilities. A smaller segment, 19% of reviewers, relied on project management software to organize tasks and enhance team collaboration, consistently finding these tools highly beneficial for workflow efficiency. Overall, while many tools are highly recommended, integration challenges between specialized systems remain a recurring theme.

Describe how you use isolved in your organization. What are the business problems the product addresses and what is the scope of your use case?

From 21 reviews

Summary

isolved is widely adopted by organizations as a comprehensive Human Capital Management (HCM) platform, primarily addressing business problems related to efficient payroll processing and integrated HR functions. Reviewers frequently highlight its use for managing payroll, with 57% of reviews specifically mentioning this core functionality and often noting its role in tax filings and compliance. Beyond payroll, the platform serves as a unified system for various employee lifecycle stages, including onboarding and offboarding, which 38% of reviewers cited. The integration of timekeeping and attendance features is also a significant use case, mentioned by 38% of reviewers, enabling employees to clock in/out and manage time off requests. Furthermore, isolved is utilized for benefit management, with 33% of reviewers noting its role in tracking and administering employee benefits. The platform's user-friendliness, cited by 24% of reviewers, contributes to its effectiveness across these diverse applications, consolidating disparate HR processes into a single, accessible system.

Top Quotes

Payroll Processing

“We use isolved as our payroll and HRIS solution.”

Employee Onboarding & Offboarding

“We use the system for onboarding through offboarding and all employee functions through their employment.”

Timekeeping & Attendance

“The employees clock in and out through the system to track times.”

Please provide some detailed examples of areas where isolved has room for improvement.

From 21 reviews

Summary

Reviewers identify several areas where isolved could enhance its platform, primarily focusing on reporting capabilities and customer support. A quarter of reviewers (24%) expressed a desire for more robust and customizable reporting features, with specific requests for easier modification of standard reports and improved analytics. Customer support responsiveness also emerged as a key area for improvement, cited by 19% of users, who noted potential delays during peak times. Additionally, 14% of reviewers experienced frustration with the login process, often requiring multiple attempts. Integration with third-party systems was another concern for 14% of the sample, indicating a need for broader compatibility. Despite these identified areas for improvement, a corresponding 14% of reviewers conveyed overall satisfaction with the system, highlighting that for many, isolved effectively meets their needs. Other minor concerns, each mentioned by 14% of reviewers, included customization options, system performance, and issues arising from new software releases.

Top Quotes

Reporting improvements

“More customization on the analytics screen.”

Customer support responsiveness

“isolved can improve on their response time for customer support tickets”

“Login Frustration”

Please provide some detailed examples of things that isolved does particularly well.

From 21 reviews

Summary

Reviewers frequently commend isolved for its effective handling of core human resources functions, particularly in payroll processing and timekeeping. The platform's payroll capabilities are highlighted by 33% of reviewers for their accuracy and efficiency in managing weekly payrolls and diverse employee groups. Similarly, timekeeping features, noted by 29% of reviewers, are valued for daily tracking, timecard review, and accessible time clock options, including holiday pay adjustments. Beyond these core functionalities, isolved's customer support receives positive feedback from 29% of reviewers for its responsiveness. The system's reporting capabilities, mentioned by 24% of reviewers, are appreciated for offering both quick, pre-built reports and robust custom report writing tools. Additionally, 19% of reviewers find the onboarding process to be well-supported, particularly with assistance for hire forms. These areas collectively represent the most consistently praised aspects of the isolved platform based on the current review sample.

Top Quotes

Payroll Processing

“The payroll processing has been a huge benefit in keeping our weekly payroll process on track and accurate.”

Timekeeping

“I would say the third id probably the timekeeping. The system is effective for daily tracking and timecard review. The access to the time clock is exceptional with multiple access points. The adjustments for additional pay on holidays has been helpful.”

Customer Support

“Very quick to assist with questions we might have.”

Reviews

214 Reviews

Integrated HR Payroll and Time Tracking

Rating: 10 out of 10

Incentivized

February 4, 2026

Use Cases and Deployment Scope

We use isolved as our core HCM platform to manage payroll, HR, time, and benefits in a single system rather than across multiple disconnected tools, which helps reduce manual entry and errors. Day to day, HR, payroll, managers, and employees all log into the same cloud-based system for tasks like onboarding, time tracking, and accessing pay and benefits information.

Pros

Payroll processing
Onboarding and offboarding
Self-service and reporting

Cons

Integrations with third‑party systems
Support quality
New releases sometimes introduce issues into existing workflows

Likelihood to Recommend

isolved is generally well suited for small to mid‑sized organizations that want a single system for HR, payroll, time, and benefits, especially if they have fairly standard processes and need to reduce manual entry and paper forms. It is less appropriate for very large or highly complex organizations that require deep customization, very advanced analytics, or extremely flexible integrations across many best‑of‑breed systems.

Verified User

Director in Customer Service (11-50 employees)

Vetted Review

6 years of experience

Versatile and Robust Software for Everyone.

Rating: 10 out of 10

Incentivized

January 20, 2026

Use Cases and Deployment Scope

We use isolved to provide third-party payroll and benefits services to a wide range of temp agencies with wildly different setups and requirements. Some of our clients have a handful of employees, and some have thousands. Sometimes we only manage a company's temps, but we also often handle their managers and executives. And isolved can support all of it.

Pros

Automatically calculating benefit deductions.
Setting up and managing enrollments.
Running payroll for vastly different employee groups.

Cons

Enrollment Management is poorly optimized and takes forever to load.
Some isolved reports function in mysterious ways.
Functionality requests can take a long time to be implemented.

Likelihood to Recommend

I have not yet run into a scenario that isolved is not appropriate. There have been a few specific functionalities that isolved couldn't accommodate, such as paid PTO plans. If employees frequently switch between different legal companies with different EINs, isolved really isn't built to handle that, and we've had to come up with creative solutions.

Verified User

Technician in Customer Service (11-50 employees)

Vetted Review

1 year of experience

isolved Review

Rating: 8 out of 10

November 26, 2025

Use Cases and Deployment Scope

We use isolved for all of our Payroll, HCM, Time Keeping, etc clients. We have our hands in just about ever product that isolved offers for atleast one or more clients. Compliance Risk & Errors Automated Compliance: System automatically applies tax rules, labor laws, and benefits regulations across payroll and time. Minimizes risk of costly errors, audits, and compliance violations, especially across multiple states and offices.

Pros

Payroll
Onboarding
Availability of creating as many labor/org fields as needed

Cons

time keeping in general sometimes this can be tricky to use for both admins, employees, and middle management
Being able to go backwards and re distribute payroll labor. I know this is possible, but for example if department 200 wasn't created at the time payroll was processed it wont pick up the change after the fact.

Likelihood to Recommend

Well suited - certified payroll, as long as all appropriate fields are filled out at the time of payroll processing.

Less appropriate - clients who use scheduling, but only basic scheduling, have 45 different hour allocations due to groups of people. The scheduler will bog down the system, employee time cards will fail, and maintenance in general on these can be trouble some. Also shift diffs.

Verified User

Employee in Customer Service (51-200 employees)

Vetted Review

5 years of experience

[...] isolved review

Rating: 10 out of 10

October 7, 2025

Use Cases and Deployment Scope

The [...] uses isolved for payroll processing. It allows us to enter our employees into the system using a timeclock software as well to track hours worked. This software is very user friendly and I highly suggest it to any company looking to make a change for a software that's easy to use. The help desk is also ready at any given moment to assist with any issues that one might have in navigating.

Pros

reports that are needed at any point are easily ran or created for you
has timeclock software that is compatible
can clock in off site via cell phone

Cons

so far isolved has covered all our needs as a small to mid size [...]

Likelihood to Recommend

they are well suited for this [...]or any [...] because they can handle as little as a few employees or as many as needed in the payroll system

April Hall

CEO in Corporate at Union County Family YMCA (51-200 employees)

Vetted Review

10 years of experience

isolved Reference Review Streamlining HR and Payroll

Rating: 8 out of 10

October 7, 2025

Use Cases and Deployment Scope

We use isolved for payroll, timekeeping, benefits, applicant tracking, and onboarding/offboarding. This provides a solution that can start with the hiring and onboarding of an employee, from there employees are processed into the HRIS payroll platform where they are able to clock in and out, submit their new hire benefit enrollment, and view their paystubs. We have workflows set up that allow employees to update their taxes and other information within the system and it goes through an approval process before changes are made for payroll. When employees leave, we complete offboarding through the system. It can be a full cycle platform based on each companies needs.

Pros

Customer Support
Vast Reports and Report Writer Capabilities
Timekeeping
Customizations

Cons

More workflow capabilities
Being able to preview documents without having to download
Ability to copy a standard report and modify it without having to start over with a report writer

Likelihood to Recommend

There is always room for improvements and updates. More workflows and ways to make the process easier for both employees and managers as well as the HR department. More functionality improvements vs esthetics as the platform already looks great. More ways for a manager to be involved with their employees without having to add separate module.

Verified User

Employee in Human Resources (201-500 employees)

Vetted Review

3 years of experience

isolved works great

Rating: 10 out of 10

October 7, 2025

Use Cases and Deployment Scope

I use isolved for time keeping, payroll and benefit tracking mainly. Its ease of use & accuracy are just a couple points that make this a reliable platform to use for our company needs.

Pros

Time keeping records
Reporting
General ease of use
Customer service is great

Cons

Ability to allocate Workers Comp codes to multiple time segments within a day for a given employee as needed
NOTE: since this was first posted, the ability to allocate Workers Comp codes has now been made available

Likelihood to Recommend

This is the only platform I have ever used. It has been very easy to learn how to use. There has never been an issue with accuracy. Yearly, monthly and even employee specific reports are generally easy to run and understand

David Tierce

HR Manager in Human Resources at Barreto Manufacturing, Inc (51-200 employees)

Vetted Review

10 years of experience

isolved Review

Rating: 7 out of 10

Incentivized

September 11, 2025

Use Cases and Deployment Scope

timecard, time off requests, retrieving pay stubs, benefits, onboardings. All employees use it every day to clock in ad out and all of our new hires use it to complete onboardings

Pros

ease of use
time tracking

Cons

takes multiple attempts to login a lot of times

Likelihood to Recommend

it works well when it works but it is sometimes a struggle just to login to be able to clock in/out. The desktop version will ask for my email/password and I usually have to enter that 3 times before it logs me in

Verified User

Employee in Human Resources (201-500 employees)

Vetted Review

1 year of experience

isolved Review

Rating: 10 out of 10

July 30, 2025

Use Cases and Deployment Scope

We use isolved for pretty much everything from having employees apply to eventually leaving the organization in retirement. This system helps them to complete all of their new hire paperwork electronically, saves that into easily accessible files, complete their benefit paperwork each year, clock in/out on a daily basis, easily manage their paid time off. It is used every single day to help not only the HR team to be more efficient but our employees as well.

Pros

Very quick to assist with questions we might have.
Their platforms are user friendly and easy to use.
Constantly making updates and improvements.

Cons

Customization on the new employee paperwork screens would be nice.
Admin user over the phone is a little harder to use/access.
More customization on the analytics screen.

Likelihood to Recommend

isolved really helps with making the employee experience better. Instead of having to log into multiple different accounts to take care of all of their HR/payroll needs, we can easily do that in one screen.

Nicole Mitchell

HR & Benefits Specialist in Human Resources at AGRILAND FS Inc. (501-1000 employees)

Vetted Review

6 years of experience

isolved is versatile robust well-supported and always evolving

Rating: 10 out of 10

Incentivized

July 25, 2025

Use Cases and Deployment Scope

Our organization uses isolved as our primary tool, as we provide third party Payroll services to temp agencies across the country. We have client businesses that range from 50 employees into the thousands, and isolved is able to fit to each of their needs like a glove. Many clients have unique requirements due to their location or industry, and we are able to use the versatile and robust toolset of isolved to provide for all their needs.

Pros

Accurate payroll deductions and memos
Accurate benefit records
Smooth and automatic ACA reporting
Employee demographic and dependents updates

Cons

Benefits New Hire Probation periods are limited to one option per plan, resulting in duplicate plans to account for different NHPP.
Some report types are a bit limiting
Eligibility Rules can't be copied

Likelihood to Recommend

A company who wants to track their employee's ACA eligibility and compliance will be very happy with isolved's functionality, regardless of how many employees they have, saving the administrators a lot of time. A company with complex benefit eligibility and rules will usually be quite pleased with the variety of benefits isolved is capable of handling.

Verified User

Analyst (11-50 employees)

Vetted Review

1 year of experience

isolved Review

Rating: 9 out of 10

July 24, 2025

Use Cases and Deployment Scope

We use isolved as our payroll and HRIS solution. We run our benefits and COBRA tracking through isolved. We use the system for onboarding through offboarding and all employee functions through their employment. The employees clock in and out through the system to track times. This is done through the computer, timeclock or APP. The App is very functional for the employees.

Pros

The payroll processing has been a huge benefit in keeping our weekly payroll process on track and accurate.
The COBRA services are very beneficial and we do not have to do any tracking. I appreciate this process is no longer on my duty list.
I would say the third id probably the timekeeping. The system is effective for daily tracking and timecard review. The access to the time clock is exceptional with multiple access points. The adjustments for additional pay on holidays has been helpful.

Cons

Multiple pay rates would be an opportunity. Their solution was not effective for our use and was a challenge to work through.
I have not come across any vendor that has a solution for geofencing with rotating IP addresses. This is something we have asked for but not high on their priority list.
I do not have a third as we are happy with the system overall.

Likelihood to Recommend

I feel isolved is well suited for companies with 300 or less employees. In my experience anyway we seem to be running into a few issues that competitors have solutions for. I believe that isolved is good for most industries. I am not sure they would be a good solution for restaurants that need multiple pay rates for employees. There solution for this did not work effectively when we tried to implement it.

Mike Charlton

Director of HR in Human Resources at Feather Petroleum Company (51-200 employees)

Vetted Review

3 years of experience

Loading Reviews List....