Phishing Awareness Software
Use Cases and Deployment Scope
We use KnowBe4 to educate, test, and retrain our staff to go from liability in network security to become a "human firewall". Quarterly testing is completed with phishing campaigns. Users that fall for the emails are assigned short educational videos to help increase their phishing awareness.
Pros
- Generates phishing campaigns that rank from the obvious to highly sophisticated
- Provides timely and relevant training to users
- The dashboard provides a quantifiable risk assessment of our organization. Something that can be difficult to gather with no program in place.
Cons
- The one thing I would say is that users that are assigned training will forget their passwords and that becomes a bit of a hassle after a campaign
- The ironic thing is that training emails after a user clicks on a campaign email is often flagged as phishing.
Return on Investment
- We have created a phishing awareness culture in our organization where staff take pride in making sure potential phish schemes are flagged for review.
- There are numerous instances where active phishing attempts to gain access to data or to steal funds are flagged and stopped before any real damage to our institution occurs.
Usability
Other Software Used
Adobe Acrobat, Alma SIS, Lightspeed Filter









