KnowBe4 is a security awareness and compliance training and simulated social engineering product. It is used by organizations worldwide to strengthen their security culture and reduce risk. The product includes a comprehensive suite of awareness and compliance training, real-time user coaching, AI-powered simulated social engineering, crowdsourced anti-phishing defense and an AI suite that enhances risk management through personalized training and automation. With…
$1.63
per month (billed annually) per seat
Mimecast Security Behavior Management
Score 7.8 out of 10
N/A
Mimecast Awareness Training equips security teams to identify and reduce human-driven risk across their entire organization. The security awareness and human risk management solution works to continuously inspire awareness, transform behavior, and reduce the likelihood of security incidents caused by human error.
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Pricing
KnowBe4 Security Awareness Training
Mimecast Security Behavior Management
Editions & Modules
Foundation
$1.63
per month (billed annually) per seat
Diamond
$1.70
per month (billed annually) per seat
Advanced
$2.79
per month (billed annually) per seat
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Offerings
Pricing Offerings
KnowBe4 Security Awareness Training
Mimecast Security Behavior Management
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Optional
Optional
Additional Details
Pricing listed is for 501-1000 seats. Other levels available. For organizations with over 1,000 seats, get a quote.
By far, KnowBe4 Security Awareness Training had the most phishing and training templates available. They also had the most professional and fun templates. that helps keep it more interesting to our users.
Initially we were using Mimecast Awareness Training. Mimecast was totally different from KnowBe4 Security Awareness Training. They do not have a proper setup for the awareness training. The training video quality and category was very poor. In Mimecast, you will get only human …
One of the other platforms may have some features where they excel. This is to be expected. But there is no other platform that covers all the topics and most of them very well, as KnowBe4 Security Awareness Training does. Also there is no other platform that offers such a huge …
I like having the training bundled with phishing simulations. Using different products for these functions does not allow for automated remediation training.
KnowBe4 Security Awareness Training has a lot of good features that Mimecast was missing. Mimecast does not have a proper inventory of videos like KnowBe4 Security Awareness Training. Mimecast does not have animation based videos. Most of the users of my company like animated …
We prefer KnowBe4 from a granularity perspective as well as a simplicity perspective. I do sometimes like the Mimecast training better, but overall KnowBe4 is better for me
We have used Mimecast Awareness Training platform in the past but hit quite a few bumps in the road during integration and deployment. We had to submit a few bug reports to their support team just to get some of their features working. We do use them as our email filtering …
We decided after demos from both companies.KnowBe4 seemed to be more engaged and they could tailor trainings to more specific job roles. We also liked their management platform much better as it was easy to navigate and work through items on it. The management platform allows …
We selected KnowBe4 because of the value of the money spent. No one else has the breadth and depth of training, testing, and knowledge articles, as well as a first-class support program to go with it. We would pick KnowBe4 over any other product still today, four years after …
KnowBe4 showed superior content and integration with our technology stack. Their overall platform is easily configurable and doesn't tie into an SEG as most of the other offerings do. Allowing us to be flexible with our use case and continue to train no matter our selection of …
Barracuda's email's tricked more of our users and looked more believable. Since Barracuda is at no extra cost with their email filtering, we have decided this will be our primary solution. Their training is less polished and effective. Others do not have content or management …
I haven't used Mimecast Awareness Training before but my company left MAT and moved to KnowBe4 and hasn't looked back. From what I was told, the Mimecast solution was lacking in content and quality questions and answers. Now Arctic Wolf just came out with their own Awareness …
Mimecast just didn't stack up in terms of the type of communication that was easy to use for our end users. KnowBe4 was clearer and more easily imported into our LMS.
We found KnowBe4 to be the best match for our needs and it covered all of our requirements. The competition did not have some basic needs like sending a security training at an exact time on a certain day, instead, we were expected to accept having Sat/Sun off days, when we …
We performed a bakeoff against Proofpoint, Mime cast, and KnowBe4. KnowBe4 had more content and flexibility to automate processes. The PhishER tool was a great addition that we didn't even know we had and has improved our security operations significantly also. KnowBe4 had a …
I would simply say Mimecast Engage is less robust than KnowBe4. Mimecast Engage is more user friendly and simpler to use but KnowBe4 has more functionality and content.
Highly engaging, short and sharp and relevant. Other solutions we found to be nonengaging and not suitable for Australian audiences. The training was to long in length and employees would often just avoid the training all together. Mimecast is the exact opposite of this, no …
Mimecast's content is much higher quality. KnowBe4's sales tactics are much more pushy. Customer service has been better with Mimecast in general, though Mimecast's UX/UI is a lot more confusing a less user-friendly to navigate than KnowBe4. It is difficult to group individuals …
I think the most important factor is that our risk has decreased significantly among staff. Our staff is well below the industry (Education) benchmark in terms of users that are "prone to phishing". We also have multiple instances over the years where employees have stopped real efforts to access data illegally or an attempt to take funds from our institution
Staff is the single most significant danger to the cyber security posture of an organization. Before implementing Mimecast Awareness Training, staff had almost no awareness or concept of IT security or the potential risks. Staff attitudes have improved dramatically since introducing Awareness Training.
No question, KnowBe4 Security Awareness Training is a great value to our organization. Properly training our users in the proper use of email and how to be aware of possible dangerous emails is incredibly important now. Also, training users in the best practices for phone calls, as well as internet browsing can prevent data or information from being stolen or exposed. Users have even benefited when using their personal devices as a result of the trainings they have received at work.
I’ve parked the slider at a solid 10 because the platform keeps proving its worth every quarter. Staff phishing‑click rates have plunged from double digits to low single digits, our audit team finally stopped chasing overdue modules, and—bonus—engagement surveys show people actually enjoy the bite‑sized, comedic flavoured content. The built‑in reporting lets me walk straight into the boardroom with clean metrics. Minimal admin, measurable behaviour change, and zero eye‑rolls from end‑users—hard to ask for more.
The training videos we have access to are high quality, and provide a wide variety. The Inside Man videos has a cult following within our organization, and has driven a much greater interest in security awareness. And KB4's willingness to negotiate pricing for us as a nonprofit has been very valuable to us as well.
I pegged usability at a full‑blown 10 because even my least tech‑savvy colleagues—think “still double‑clicks web links” level—navigate the portal without ringing the help‑desk. Single‑sign‑on drops them straight into the next module, the interface looks like Netflix for cyber nerds, and the progress bar shouts “two minutes left” instead of burying them in menus. On the admin side, I spin up campaigns in three clicks, clone content on the fly, and the drag‑and‑drop scheduling means I can rejig a whole quarter’s plan during the time it takes the kettle to boil. Zero training manuals, zero grumbles, zero excuses—just smooth sailing from login to completion.
There have only been a handful of outages in the 2 years we have had the product. Even during those instances, parts of the system were still operational
Its the best, hands down. Great, easy to use and on point content that injects some humour into the training makes it relevent whilst staying engaging. We have seen our engagement scores almost double since using Mimecast, with completion rates across the buisness above 90% compared to previous scores on less than 50%.
Pages load quickly, filter/sort quickly, and don't slow down or freeze. Everything is smooth and very easy to use. There are a places in the UI where you can forget how to get there, but other than that everything is great. We have had no issues using any part of the website.
The product is quick and responsive. Emails alert the staff of new training content and provides a direct link to the training video. They watch, learn and than answer a brief question to test their knowledge. This feeds into the users risk profile in which additional training can be automatically applied based on a risk scores.
Tech prod support is great! I did have to ask for a new customer success rep, needed a more experienced person to match my 12 years of experience running Cybersec training programs. Would suggest that more matching of rep level of knowledge to client level knowledge would help.
We have had a couple of instances where we needed to contact customer support for our minecast cyber awareness training. The team were great and easy to deal with. The problem in itself was minor, and turned out to be our issues and understanding setup, however the mimecase team walked us through the issue and it was resolved exceptionally quick.
confusing question. I inherited this application so I didnt get any formal training other than the person who was leaving. The CSM provided some later on when I asked in a zoom call
The implementation went really well and KnowBe4 was there the whole time on setup to make sure things were setup correctly. The only thing we had to figure out on our own was to script users automatically being added to security groups. So that when they sync to knowBe4 from AD they are placed into the same/correct groups.
I gave implementation a rock‑solid 10 because, frankly, it was smoother than a servo sausage roll at 2 a.m. SSO clicked in on the first try, directory sync hoovered up all the user data without mangling job titles, and change comms went out on time—no “surprise training” backlash. Key insight: involve your internal comms or HR crew from day zero so the launch emails feel like a friendly nudge, not a phishing attempt. We also ran a pilot with our most cynical techs; their nit‑picks helped us tweak permissions before unleashing it on the masses. Finally, schedule the baseline phishing test after staff receive the kickoff memo—sounds obvious, but it spares you the angry “gotcha” emails and makes the resulting metrics actually meaningful.
KnowBe4 offered a significantly more favorable cost-benefit ratio compared to other solutions. Its seamless integration with our existing infrastructure—particularly Active Directory and email systems—was the most compatible with our operational and security requirements.
Mimecast's content is much higher quality. KnowBe4's sales tactics are much more pushy. Customer service has been better with Mimecast in general, though Mimecast's UX/UI is a lot more confusing a less user-friendly to navigate than KnowBe4. It is difficult to group individuals together, let alone manage if the directory integration is not used.
Honestly, the pricing model is about as painless as a public‑holiday Monday—straightforward per‑user cost, no sneaky “module packs” hiding in the fine print, and the nonprofit discount went down a treat. If I had to nit‑pick for the sake of continuous improvement, I’d love two tweaks:
Seat‑band granularity. The jump between tiers can feel like falling off a cliff when you’re hovering near the threshold; a smaller step (say, every 50 users) would soften the blow on fast‑growing teams.
Mid‑term seat reductions. We negotiated a generous +10 % buffer, but if headcount ever drops, a pro‑rata credit instead of waiting for renewal would be ace.
Minor quibbles, though—the value’s still a raging 10/10.
The product scales greatly. As long as you upgrade the license to support the number of users you are needing, adding in those new users is easy. Also getting those users set up with trainings/campaigns is very easy as well
Mimecast Awareness Training is so easy to use, a child could set it up. One of the major benefits of the platform is its ability to easily prepare a years worth of content. As new users enter the organisation, its integration with Microsoft makes it easy to onboard the user and have then catch up on training.
The team was great to work with and took their time to ensure that we knew what we were doing with the product and that it was set up to meet the specific needs of our organization. This wasn't just a cookie-cutter deployment, but rather they focused specifically on our needs.
I’m handing professional services a loud 10 because they rocked up like a pit‑crew at Bathurst and had us race‑ready in record time. Two half‑day workshops, and suddenly we’d nailed SSO, tuned the Azure AD connector, and had a fistful of custom phishing templates dripping with Aussie‑isms (Bunnings receipts, anyone?). Their consultant even whipped up a cheeky PowerShell script to clean up dodgy display‑name attributes, saving our sys‑ops hours of beard‑scratching. On top of that, they translated our dull “Information Handling” policy into bite‑sized language for the learner splash screens—legal loved it, staff actually read it. Zero scope creep, crystal‑clear handover docs, and follow‑up calls that felt more like mentoring than billable hours. Worth every cent.
There is really no way one can make all the needed trainings with in house resources anymore! The cost for this would be way way more than that of any platform!
There is no way to even calculate the damage a company would suffer in case of a cybersecurity breach! So the cost for the use of the KnowBe4 Security Awareness Training platform if minimal compared to that of a possible breach!
The cost of creating content for security awareness training is no longer realistic for a company. This is really no option, and it is in no way comparable to the cost of access to the training material available in the KnowBe4 Security Awareness Training platform. Also the training content needs to be constantly updated!
