LobbyTrack Online

LobbyTrack Online

Score 6.4 out of 10
LobbyTrack Online

Overview

What is LobbyTrack Online?

Lobby Track offers a cloud based online visitor management platform (lobbytrack.com) with an on-site sign-in mobile app that can run on a tablet, as well as a desktop based self-managed visitor management solution (Lobby Track Desktop).
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Recent Reviews

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Reviewer Pros & Cons

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Verified User
Administrator in Information Technology
Information Technology & Services Company, 201-500 employees
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Pricing

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Basic

$50

Cloud
per month per location

Professional

$100

Cloud
per month per location

Starter

Free

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.lobbytrack.com/visitor…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $50 per month per location
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Product Details

What is LobbyTrack Online?

Lobby Track offers a cloud based online visitor management platform (lobbytrack.com) with an on-site sign-in mobile app that can run on a tablet, as well as a desktop based self-managed visitor management solution (Lobby Track Desktop).

LobbyTrack Online Features

  • Supported: Pre-register attendees
  • Supported: Send meeting invitations
  • Supported: Register upon arrival
  • Supported: Self sign-in
  • Supported: Notify host of visitor arrival
  • Supported: Sign NDA
  • Supported: Print badges

LobbyTrack Online Screenshots

Screenshot of Enter a nameScreenshot of Displays applicable meetingsScreenshot of Shows visitor, host, and meeting time selectedScreenshot of Option to have visitor sign NDA agreement / Non-disclosure or confidentiality agreementScreenshot of Confirms sign-in is successfulScreenshot of The main screen for managing meetings contains a list of meetings and options such as, add meeting, location, edit, search, employee sign-in/out and print reports. Also available is the option to import employees and Admin settingsScreenshot of Add or select visitor, employee and choose date, time, and location for meeting.

LobbyTrack Online Competitors

LobbyTrack Online Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
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Comparisons

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Reviews and Ratings

 (2)

Reviews

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April 24, 2023

Promising Visitor Management Software w/ Room to Grow

Verified User
Administrator in Information Technology
Information Technology & Services Company, 201-500 employees
Score 7 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We started using Lobbytrack to modernize our previous paper visitor log. We quickly started viewing this as an opportunity to make a strong branding impression on all visitors to our office. We also discovered, post-implementation, that we would need to use the pre-registration features to reduce the bottleneck that was created when we had a group of visitors arriving at the same time. As an added bonus, we are able to send pertinent information to all our visitors, such as the guest Wi-Fi info.
Pros and Cons
  • Tracking visitors on the premises.
  • Preregistration of visitors for an upcoming visit.
  • Granular control of the self check-in / check-out process.
  • The SSO implementation needs to be improved upon, especially adding SSO functionality to the Employee app.
  • Support documentation is quite lacking.
  • Visitors that aren't preregistered should have the ability to select the duration of their visit during check-in.
Likelihood to Recommend
I think that Lobbytrack would be suited for most organizations that are trying to modernize their visitor management workflow. You would need someone with a technical background to make the most of the Lobbytrack feature-set, but you can get the core functionality of the system up and running fairly quickly. The product might be less desirable for an organization where compliance and security is a critical priority, as features like their SSO integration still needs to mature.
Most Important Features
  • Visitor Self Check-In / Check-Out
  • Single Sign-On Functionality
  • Preregistration of new visitors.
Return on Investment
  • Makes a better first impression to people visiting the office.
  • Makes it easier to track and manage visitors to our office.
  • Puts us in a better position for our annual security compliance audits.
January 13, 2021

LobbyTrack was pretty much exactly what we needed

Verified User
Administrative Assistant in Other
Telecommunications Company, 11-50 employees
Score 8 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
I work the front desk and we need to keep track of all visitors because it's a requirement of our government contract. We wanted something that looked professional, could be branded with our logo, was simple to use, allowed us to enter visitor info ahead of time, and had the ability to export the logs to save for our records.
Pros and Cons
  • Looks good.
  • Simple and pretty intuitive.
  • Can manage visitor info.
  • App remembers visitors on subsequent visits.
  • The logs split the visitor info between 2 spreadsheets which I have to compile into one.
Likelihood to Recommend
If you want something simple, but professional, and allows you to customize what you want, this is a great app.

Can't really think of an industry where it's not appropriate...if you just want a last name and first name for visitor log ins, you can keep it that simple. If you need to have more information like company, reason for visit, who they're visiting, badge#, etc., you can set all that up according to your needs.
Return on Investment
  • Looks more professional then just pad and paper.
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