Seamlessly Integrated Platform.
Manhattan Active Solutions allows a single view of the customer and orders, as well as a single view of stocks, by utilizing an …
Overview
What is Manhattan Active® Customer Engagement?
A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete…
Recent Reviews
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Pricing
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What is Manhattan Active® Customer Engagement?
A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools…
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Competitors
- Tech Details
What is Manhattan Active® Customer Engagement?
A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.
Manhattan Active® Customer Engagement Features
- Supported: Enable Order Changes and Tracking
- Supported: Self-Service Control
- Supported: AI Assisted Support
Manhattan Active® Customer Engagement Competitors
Manhattan Active® Customer Engagement Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
