Nuance Digital Engagement Platform vs. Verint Community
Nuance Digital Engagement Platform vs. Verint Community
Product | Rating | Most Used By | Product Summary | Starting Price |
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Nuance Digital Engagement Platform | N/A | The Nuance Digital Engagement Platform is a customer engagement platform featuring customer targeting, omni-channel customer interaction management, and an integration framework for apps and platforms used for contact (e.g. live chat), with automation and workforce management features (agent monitoring, coaching) as well. It is based on the TouchCommerce Conversation Platform acquired with TouchCommerce in 2016. | N/A | |
Verint Community | N/A | Verint Community (Telligent) is a community and collaboration software platform developed by Telligent Systems and was first released in 2004. Telligent's focus was on offering a platform that can be integrated and extended, but this requires technical expertise. Verint acquired Telligent in 2015. | N/A |
Nuance Digital Engagement Platform | Verint Community | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Nuance Digital Engagement Platform | Verint Community | |
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Top Pros |
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Top Cons |
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Nuance Digital Engagement Platform | Verint Community | |
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Small Businesses | Simplify360 Score 7.8 out of 10 | PowerDMS by NEOGOV Score 9.7 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | PowerDMS by NEOGOV Score 9.7 out of 10 |
Enterprises | Conversica Score 9.5 out of 10 | Salesforce Experience Cloud Score 8.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Nuance Digital Engagement Platform | Verint Community | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (29 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (2 ratings) |
Usability | - (0 ratings) | 9.0 (6 ratings) |
Availability | - (0 ratings) | 10.0 (1 ratings) |
Performance | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 10.0 (6 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (1 ratings) |
Configurability | - (0 ratings) | 10.0 (1 ratings) |
Ease of integration | - (0 ratings) | 7.0 (1 ratings) |
Product Scalability | - (0 ratings) | 10.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 10.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 10.0 (1 ratings) |
Nuance Digital Engagement Platform | Verint Community | |
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Likelihood to Recommend | Nuance No answers on this topic | Verint |
Pros | Nuance No answers on this topic | Verint |
Cons | Nuance No answers on this topic | Verint |
Likelihood to Renew | Nuance No answers on this topic | Verint |
Usability | Nuance No answers on this topic | Verint |
Support Rating | Nuance No answers on this topic | Verint |
Implementation Rating | Nuance No answers on this topic | Verint |
Alternatives Considered | Nuance No answers on this topic | Verint |
Scalability | Nuance No answers on this topic | Verint |
Return on Investment | Nuance No answers on this topic | Verint |
ScreenShots | Verint Community Screenshots |