Odoo Field Service

Easy to use: Users have found Odoo Field Service to be easy to use, even for those with less technical knowledge. Several reviewers have mentioned that the platform's user-friendly interface and intuitive design make it simple to navigate and understand.

Valuable work order monitoring: The feature of monitoring and maintaining work orders is highly valued by users. Many reviewers appreciate the ability to easily track their tasks, manage progress, and ensure timely completion of work orders.

Convenient appointment scheduling: Users greatly appreciate the ability to easily schedule appointments and assign tasks to employees using Odoo Field Service. This functionality has been praised for its simplicity and effectiveness in streamlining the workflow of service-oriented businesses.

Difficulties accessing information on mobile app: Some users have encountered difficulties in accessing information on the mobile app, particularly in rural areas or where internet service is limited. Steep learning curve: Several reviewers have mentioned that there is a steep learning curve associated with using the software. It requires time and effort for new users to become familiar with all the features. User interface of main page: One user expressed dissatisfaction with the user interface of the main page, finding it too fancy with outdated icons and style. They suggested having more helpful information on the page instead. Reconciliations can be challenging: Uploading bank statements for reconciliation purposes can be challenging as some statements do not automatically match with the books, according to some users' feedback. Lack of certain cost analysis details: The software lacks certain details from a cost analysis perspective that could be beneficial, such as running a planned vs actual cost budget on both task and project levels. Best suited for consultancy companies: Some users feel that the software is best suited for consultancy companies and may not be suitable for all businesses. Lacking integration with maps in field service module: Certain generic features, like integration with maps, are lacking in the field service module according to some user comments. Lack of flexibility in creating and extracting reports: Some users mention a lack of flexibility when it comes to creating and extracting reports from the software. Overall positive experience but minor issues identified: While reviewers had an overall positive experience with the software, they did identify minor issues along the way.