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People.ai

Score9.9 out of 10

20 Reviews and Ratings

What is People.ai?

People.ai is a revenue intelligence platform for go-to-market teams. The platform promises to help sales, marketing and customer success teams uncover every revenue opportunity from every customer.

Customers include: Lyft, Gainsight, Tanium and Palo Alto Networks. People.ai helps them capture contacts, activity and engagement and drive actionable insights across all their revenue generation.

Founded in 2016, People.ai is based in San Francisco and is backed by Y Combinator and Silicon Valley’s top investors, including Lightspeed Venture Partners and Andreessen Horowitz.

Media

1 / 3

Really good solution to manage complex deals and increase productivity

Use Cases and Deployment Scope

I use People.ai to manage my deals using the MEDDICC methodology and I use it to update my daily tasks as well. Really important because it enables a feature called Scorecard where we can see all gaps and what we don't know yet. With this vision is easy to understand where we need to put focus on.

Pros

  • Scorecard
  • Integration w/ Slack to update daily activities

Cons

  • No areas

Return on Investment

  • Productivity increase
  • Better deal analysis probably increasing the win rate

Other Software Used

Slack, Clari, Mediafly Revenue360

Best in Class Opportunity Management with good performance.

Use Cases and Deployment Scope

We have been using People.ai for a little over a year now. We use it to help us improve the team's performance and to keep track of our team's activities. People.ai allows us to get real-time insights and updates on everyone's performance and progress. The best thing about it is that it's in real-time. We don't have to be on the lookout to make sure that everyone is doing what they are supposed to be doing and we get updates when someone is off track.

Pros

  • Strategic Account Management.
  • It play key role in our sales process.
  • Integration Linkedin, Salessoft.

Cons

  • Improve dashboard more.

Most Important Features

  • Increase our sales.
  • Monitor pipeline.

Return on Investment

  • People.ai improve our sales.
  • Increase productivity.

Other Software Used

Backlsh, LinkedIn Marketing Solutions

Helpful tool to connect your systems and data while tracking prospecting goals

Use Cases and Deployment Scope

People.ai allows us to automatically ensure that emails and meetings set up with prospects are logged to Salesforce. Additionally, it’s a fantastic way to track goals and ensure I keep up my activity. It’s a powerful prospecting tool, almost to the point that the amount of data being captured is overwhelming and surprising.

Pros

  • Tracks activity
  • Syncs to Salesforce
  • Associates contacts from email to other systems

Cons

  • User interface was not very intuitive for the end user
  • It didn’t seem to be very customizable.

Most Important Features

  • Automatic logging of activity
  • Smart match of contacts across system based on email address

Return on Investment

  • Higher prospecting activity which leads to more revenue opportunities
  • Less time on manually logging activity in CRM
  • Visibility to leadership on team performance and activity

Alternatives Considered

Outreach and Tableau Desktop

Other Software Used

Outreach, ZoomInfo, Salesforce.com, The Okta Identity Cloud

People.ai is a highly recommended tool/product for companies/organizations that wants to see the best performance of their team.

Pros

  • Tracked our daily activities
  • Provide reports on our progress (emails, calls, meetings, etc.)
  • It shows our team standing where we currently at and also it shows the team ranking

Cons

  • It's beneficial if we receive the report on a daily basis. I don't know if that is something to do with the settings. But for some reason, I am only getting it on a weekly or sometimes twice a week report.

Most Important Features

  • It will provide you information on your current standing/performance as an individual and also as a team

Return on Investment

  • This would give us (and the management) an overview specially in our performance.

Alternatives Considered

Chatter, Outreach and ZoomInfo

Other Software Used

Informatica Cloud MDM - Customer 360 for Salesforce, Outreach, Chatter

Giving your Sales Reps and your Data Super Powers, People.ai

Pros

  • Contact Creation. People.ai is able to capture and create contacts that sales reps are actively engaging in business, but who have not yet been entered into Salesforce. People.ai is not only able to create the contact, but also attribute the contact to the correct Account (even if Accounts are a mess within SF). The tool also ensures that it does not duplicate contacts or leads that are already within the system, helping to maintain data cleanliness.
  • Activity Capture. People.ai captures all email and meeting activity, granting the ability to capture valuable data points. As these data points are attributed to Accounts and Opportunities, this activity can drive analytics on deal engagement and what it takes to move an opportunity through the funnel.
  • Platform Analytics. People.ai does an excellent job with their Platform analytics, and they are improving it constantly. While they are not a BI tool, they are able to show basic insights on how sales reps and sales teams are spending their time. They allow filtering of the activities to see a full aggregate picture of how the Sales business is running.

Cons

  • People.ai has a robust platform, however, this requires sales reps to log into one more platform and the People.ai platform is not customizable for selecting what can be viewed by users. If People.ai were to make the features in their platform available in Salesforce it would be a huge win for leveraging the data they aggregate. Hoping an API will soon be on the Roadmap
  • Time Spent. People.ai uses some logic to attribute values on the "time spent" on the activities being captured. They did improve their meeting aggregations so that they were not "double counting" time when multiple meetings were booked in the same time slot for a rep. Email time spent still seems to have some errors as the time spent on emails can show in excess of the weekly working hours of the reps.

Return on Investment

  • People.ai has helped our business meet and prove through data that we are improving our Sales Rep's time spent on selling activities, a key metric for our transformation. People.ai reduced the amount of manual entry required by the reps, giving back time, and the data capture was able to show that since turning on People.ai, the reps have jumped in their external engagement by 10%.

Other Software Used

Altify, Skuid, LevelEleven